City center stay.Your stay at this Whitton guesthouse places you within 3 miles (5 km) of Namco Funscape and Sir John Mills Theatre. New Wolsey Theatre and Ipswich Museum are also within 3 miles (5 km).
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Best Western Gatehouse Hotel also features a garden, laundry facilities, and room service (during limited hours). Free self parking is available.
This 3-star Ipswich guesthouse is smoke free.
1 floor
16 guestrooms or units
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Garden
Elevator
No smoking on site
Bar or lounge
Dining venue
Best Western Gatehouse Hotel offers 16 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Available in some public areas: High-speed internet
Parking and transportation
Free self parking on site
Food and drink
Daily on-the-go breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
A bar/lounge
A restaurant
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Entertainment
Flat-screen TV with digital channels
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Limited room service
More
Desk
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11 PM
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for to-go breakfast: approximately GBP 9.95 for adults and GBP 9.95 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
Property is also known as
BEST WESTERN Gatehouse Hotel Ipswich, Suffolk
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Ipswich
Best Western Gatehouse
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Ipswich
Best Western Gatehouse Hotel Ipswich
Best Western Gatehouse Hotel Guesthouse
Best Western Gatehouse Hotel Guesthouse Ipswich
Best Western Gatehouse Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 32 out of 86 reviews
10 - Excellent
32
Rating 8 - Good. 37 out of 86 reviews
8 - Good
37
Rating 6 - Okay. 9 out of 86 reviews
6 - Okay
9
Rating 4 - Poor. 2 out of 86 reviews
4 - Poor
2
Rating 2 - Terrible. 6 out of 86 reviews
2 - Terrible
6
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
7.8/10
Property conditions & facilities
Reviews
8/10 Good
keith
Business traveller
20 Mar 2020
Liked: Cleanliness, staff & service, room comfort
Staff have the winning way
Outstanding staff, amazing service.
Building a little tired, needs some love but the welcome and feeling we had on arrival and during the stay made it really great.
keith
Stayed 1 night in Mar 2020
6/10 Okay
donna
Business traveller
14 Mar 2020
Liked: Cleanliness, staff & service
Disliked: Room comfort
Okish!
I thought that the manager was really welcome when i arrived. I purchased the family room and stayed for 3 nights. On the second day i arrived back to my room being left wide open (i am not clear if this was from the cleaner or if someone had been in my room). When I raised this with reception, she commented how she would make a note of this and did not seem to appreciate how his may have impacted on me. I was in a annex or separate building (as it was a family room) and there was 1 room above me. The problem with this was that every time the person in the room above me moved, i heard him. This impacted on my quality of sleep. Other than the afformentioned, i found the accomodation clean.
Very friendly staff, food was good and beds comfortable
Verified traveller
Stayed 1 night in Jan 2020
8/10 Good
Verified traveller
Travelled with family
16 Dec 2019
Liked: Cleanliness, staff & service, room comfort
A perfectly adequate overnight stop. Staff were friendly and helpful, eg immediately offered a different twin room for adult sons when we said first one smelled of cigarettes and damp. Swapped room was much nicer. Both double and twin rooms were completely clean and cosy in December once radiators were switched on. Easy to find and parking on site was useful.
Verified traveller
Stayed 1 night in Dec 2019
8/10 Good
Verified traveller
13 Dec 2019
Liked: Staff & service
Disliked: Cleanliness
Funnily enough i will stay again
I did love the location the staff and all as i wanted away from the hussle and bussle but i thought it could be cleaner
But i am a clean freak
Easy to reach and in a relatively quiet location. Ample parking. Service very good, and the hotel is clean and cared for. But my room was uncomfortably warm and the window didn't open far enough to cool it down, and I thought the bed was overly soft.
Arrived and wasn’t even able to get into the property, therefore couldn’t even stay the night. The hotel then wouldn’t even offer a refund despite not staying there. I had to spend another £70 to get a hotel elsewhere.
Had a bad start that for worse. Booked online and charged again on check in. Run down hotel. Meal not charged in the morning and staff struggled to refund their error. Phone calls chasing food bill and checked to make sure not already charged and when rang Back to pay they had already taken the funds. Arrogant call from customer services. Would not recommend at all. Badly run disorganised hotel.
First Location- NO. Second Location - Definite Yes
Arrived and was placed outside the hotel in the Service area in a black wooden building. Room was not clean, bugs and chair broken. Immediately requested different room. Told none available due to Ed Sheeran concert the day before. Regardless, I booked this hotel months before and immediately paid upon arrival. Was required to stay in that room for 1 night. Then was moved the next day to another location in Claydon which was much better. Frankie, the Manager of these location, was very accommodating and immediately ensure that we were well taken care of in moving to this new location. After we moved the room was what we expected and the staff were very friendly and accommodating. Would we stay there again? Not in the first location which should never have been used for any guests. The second location would be a definite Yes. Thank you Frankie, Gill, Teresa and staff who made our stay of 2 weeks wonderful!
Fantastic little bolt hole here only6 quid in taxi to Portman road to see rodders..room for 3 was like a mini apartment..bathroom and beds spotless and staff were so accommodating..also loved the quaint little bar.. Will definitely use this establishment again **** and more from me
Cannot complain,fairly basic the only thing I would say is the shower tray is very slippery even before I used soap & there was no handle to grab inside
Staff always friendly & helpful
We enjoyed a wonderful four night stay at The Gatehouse. The staff were so friendly, helpful and kind. The bed could have done with being a little longer and wider but that would be our only negative comment. Would certainly recommend this hotel and particularly the staff.