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Grand Suites Family Resort

2.5 star property
Family-friendly all-inclusive hotel with 3 outdoor pools

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Photo gallery for Grand Suites Family Resort

Indoor pool, 3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Restaurant
Hallway
Suíte Premium Triplo
Suíte Premium- Vista Lago

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Gym
  • Bar
  • Hot tub
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Rua Pércio Martini, nº 2937, Lago Azul, Ita, SC, 89760-000
  • Prainha de Itá
    ‪19 min walk‬
  • Ita Thermals Park
    ‪4 min drive‬
  • Caracol Lookout
    ‪10 min drive‬
  • Chapeco (XAP)
    ‪90 min drive‬

Room options

View all photos for Suíte Premium Triplo

Minibar, soundproofing, iron/ironing board, free WiFi

Suíte Premium Triplo

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Luxo Adaptado

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Adaptado

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxo Double

Minibar, soundproofing, iron/ironing board, free WiFi

Luxo Double

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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Luxo Superior Double

Luxo Superior Double

  • 27 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

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Minibar, soundproofing, iron/ironing board, free WiFi

Luxo King

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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Luxo Superior King

Luxo Superior King

  • 21 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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Suíte Premium King

Suíte Premium King

  • 43 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the area

Ita

In Ita .Within 2 miles (3 km) of this Ita hotel, you'll find Prainha de Itá and Ita Thermals Park. Caracol Lookout is 3.9 mi (6.3 km) away.

What's nearby

  • Prainha de Itá - 19 min walk
  • Ita Thermals Park - 4 min drive
  • Caracol Lookout - 10 min drive
  • Condá Arena - 80 min drive
  • Hospital Unimed - 81 min drive

Getting around

  • Chapeco (XAP) - 90 min drive

Restaurants

  • ‪Confraria Itá - ‬6 min drive
  • ‪Marcão Restaurante e Choperia - ‬5 min drive
  • ‪Restaurante Império das Carnes - ‬4 min drive
  • ‪Restaurante do Itá Thermas Resort - ‬4 min drive
  • ‪Kiosque - ‬5 min drive

About this property

Grand Suites Family Resort

Family-friendly all-inclusive hotel with 3 outdoor pools
Grand Suites Family Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Grand Suites Family Resort, you'll find 3 outdoor swimming pools and 2 hot tubs along with an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Grand Suites Family Resort. Free self parking is available. A complete renovation of Grand Suites Family Resort was completed in December 2020.

This Art Deco Ita hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 4 levels
  • 4 bars or lounges
  • Built in 2020
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Grand Suites Family Resort offers 126 air-conditioned accommodations with minibars and hair dryers. 42-inch LCD televisions come with cable channels. This Ita hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Portuguese

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free supervised childcare
  • Indoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking within 16 ft
  • Street parking available

Food and drink

  • Free buffet breakfast available weekdays 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Sauna
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Champagne service
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Suites Family Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 10 percent destination fee will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 10:00 PM.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 February to 31 December.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Suites Family Resort Ita
eSuítes Itá Resort by Atlantica
Grand Suites Family Resort Hotel
Grand Suites Family Resort Hotel Ita

Grand Suites Family Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 87 reviews
Rating 8 - Good. 30 out of 87 reviews
Rating 6 - Okay. 13 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isis Caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

DANIELA DOS SANTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários nota 10
Atendimento nota 10 por parte dos funcionários. Principalmente os Tio da recreação infantil, Tio Cachinho e Tio Bigode. Minha filha (6 anos) amou eles. Comida na média, porém falta opções sem glúten e lactose. Bebida não tem vinhos, espumantes e whisky inclusos.
Stayed 4 nights in Sep 2024

6/10 Okay

ALEXANDRE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

EDMAR

Liked: Property conditions & facilities, room comfort
No geral foi bom. A comida não gostei pois tinha muito peixe, camarão e coisas a base de peixe que não posso comer. Geralmente comida fria no bife
Stayed 3 nights in Jun 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma estrutura fantástica.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Caetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Fabiano

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Ótimo hotel em todos os quesitos, habitações, conforto piscinas, comidas e um excelente atendimento.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Solange Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Cecília

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

DARCI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Formidável
Excelente hotel!! Com certeza voltaremos!
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia Helena

Stayed 2 nights in Mar 2023

10/10 Excellent

Jackson L

Stayed 2 nights in Mar 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Eliane

Stayed 1 night in Jan 2023

6/10 Okay

Sergio Roberto

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Faz falta um chefe de cozinha para o restaurante. Muito aquém das cinco estrelas anunciadas.

4/10 Poor

EDGAR AUGUSTO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excelente opção de lazer.
Hotel confortável com pessoal extremamente cordial e solicito, dedicação quase familiar. Oferece diversão tanto para crianças como para adultos.
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem de bodas
Incrível! Tudo novinho! Cama excelente! Piscinas ótimas!
Stayed 2 nights in Oct 2022

10/10 Excellent

Cristiane

Stayed 1 night in Oct 2022