This is the worst hotel I’ve ever stayed in. It’s in a terrible part of town that feels completely unsafe. The “office” is just the owner sitting behind bullet-proof barred glass, with no speaker so you can’t hear anything he says. I had made a booking, gave him my ID through a drawer, and it took him at least ten minutes to find it while I just stood there in silence waiting for him to do something. No attempt whatsoever at customer service. When I finally got my room key and entered the room, it was somehow even worse than I had expected. Reeked of smoke, mold and water damage visible every where, holes in the comforter and sheets, paint peeling, cracks in the floor of the shower/bathtub that felt like they may give out at any moment, TV didn’t work… you get the picture. I left to go see the city and when I came back a couple hours later, my room key didn’t work. Good thing I got back before the owner decided to go to bed. When he let me back in to my room, it was clear that someone had been in there while I was gone, which I think was the owner himself as far as I could tell. There weren’t many other guests there, but the ones who were there played music on the balcony out loud in the early morning. I would give worse than one star if I could.