4/10 – Médiocre
Karina
Voyage en famille
24 mars 2025
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is my second time staying at this property and it will definitely be my last. I came to celebrate my daughter’s twelfth birthday and my mother’s 78th. We we got to the room appeared okay. My mother went to the bathroom and said there was hair in the tub and on the floor like someone had just taken a shower. On the toilet seat there was remnants from someone having their period. We cleaned that ourselves because there was only one person downstairs and she was handling a long line of check ins. Then we are finally back and decide to go to sleep but we noticed the walls were so thin that we could hear everything the people next door were saying. I mean everything and it was loud which meant that no on in my room got rest that night.
I tried to go downstairs and tell them what I was experiencing and the lady smiled and said sorry we can’t because we don’t have clean rooms. On top of that I asked for extra towels and it took them hours to get it to us. This hotel was completely understaffed this weekend and it showed. The only good take away was that the food from the restaurant was good, but again they needed more staff because that poor bartender was doing everyone’s job. My experience was a 2 out of a ten.
Karina
Séjour de 2 nuits en mars 2025