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Cricklewood Manor

5.0 star property
5-star luxury guest house in Waterkloof

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Executive Suite
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
BBQ/picnic area
Sports facility
Garden view

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Parking included

Explore the area

Map
193 Albert Street, Waterkloof, Pretoria, Gauteng, 181
  • University of Pretoria
    ‪4 min drive‬
  • UNISA
    ‪5 min drive‬
  • Menlyn Park Shopping Centre
    ‪7 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪29 min drive‬

Room options

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About the area

Pretoria

Waterkloof stay.With a stay at this Waterkloof guesthouse, you'll be within half a mile (1 km) of Jan Cilliers Park and 2 miles (3 km) of Brooklyn Mall. Austin Roberts Bird Sanctuary and Austrian Embassy are also within 2 miles (3 km).
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What's nearby

  • University of Pretoria - 4 min drive - 4.2 km
  • UNISA - 5 min drive - 3.6 km
  • Loftus Versfeld Stadium - 5 min drive - 4.2 km
  • Menlyn Park Shopping Centre - 7 min drive - 5.3 km
  • Time Square Casino - 7 min drive - 6.2 km

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 29 min drive

Restaurants

  • ‪Lucky Bread Company - ‬17 min walk
  • ‪Tasha's Restaurant - ‬16 min walk
  • ‪Kream Brooklyn - ‬13 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Kung-Fu Kitchen - ‬15 min walk

About this property

Cricklewood Manor

5-star luxury guest house in Waterkloof
Cricklewood Manor offers its guests 3 outdoor swimming pools and outdoor tennis courts. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Cricklewood Manor. An airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service are available for a fee. Self parking is free.

This 5-star Pretoria guesthouse is smoke free.

  • 58 guestrooms or units
  • 2 levels
  • 6 buildings
  • Meeting rooms
  • Built in 2000
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Cricklewood Manor offers 58 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Pretoria guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French

Property amenities

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 6 outdoor tennis courts

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 680 per person (one-way)
  • Airport shuttle fee per child: ZAR 680.00 (one-way), (from 6 to 18 years old)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cricklewood Manor
Cricklewood Manor House
Cricklewood Manor House Pretoria
Cricklewood Manor Pretoria
Manor Cricklewood
Cricklewood Manor Guesthouse Pretoria
Cricklewood Manor Guesthouse
Cricklewood Manor Pretoria
Cricklewood Manor Guesthouse
Cricklewood Manor Guesthouse Pretoria

Cricklewood Manor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 4 out of 31 reviews
Rating 2 - Terrible. 3 out of 31 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Bianca

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Not a 5-star I imagined
Previously I have been to a 5-Star Manor in Mpumalanga and amazing 4-Star hotels which I felt they standard was just 5-Star. However this time around my 5-Star expectation was not met at all. The rooms are nice and big - really that's about the good thing I can say. However for a 5-star and with the COVID-19 outbreak; I expected a bit of attention to hygiene however the cleanliness was not up to standard in my personal view. And the cleaners themselves were not in sync - you will ask for assistance on something they wont know; and tell you they will check or get someone to come assist -- and you will wait to no avail. Personally the restaurant was more 3-star than 5-star for me; it wasn't really bad but it was not really wow when it came to the food... So overall, for us there was not 'wow' factor that we sometimes get at 4-Stars and this was 5-Star!
Stayed 3 nights in Mar 2020

10/10 Excellent

N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Lindokuhle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s spacious and clean
Stayed 1 night in Feb 2020

8/10 Good

Siduduzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Sinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 😉 The staff was efficient and very friendly The room was so clean,tidy and comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

Sho

Stayed 1 night in Feb 2020

2/10 Terrible

NICHOLAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful venue Staff and manager were very accommodating And made us feel at home. Breakfast was amazing A big thank you to the Manager ,Jackson and Jiana
Stayed 2 nights in Nov 2019

10/10 Excellent

Ancillah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Dawid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Clinton

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
It's a bit dated and in need of renovation. Breakfast was not that great and it's in a differant building about 800m away.
Stayed 1 night in Oct 2019

10/10 Excellent

JACKIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Reena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with an enjoyable Comfortable room with a delicious breakfast
Stayed 1 night in Jun 2019

6/10 Okay

Lesta

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

2/10 Terrible

Myrna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUSTING AND AWFUL!!!!
One of the worst experiences of our lives. The place is dirty, hair on the beds, disgusting towels and just plain dirty. When we arrived there was no pillow cases on the bed, our friends had hair in the shower in their room, the shower head was broken and you could see that the bedding was not changed from the previous guests. We were told that it would be fixed. We left for an event and returned around midnight. The rooms were still not clean, the beds and towels were disgusting but it was so late, there was no one in sight to assist. We will definitely not recommend this to anyone.
Stayed 1 night in Dec 2018

10/10 Excellent

Sinah, Modikwe

Amazing, awesome, restful, quiet, staff efficient and friendly, the room was luxurious, clean and bi, I would definitely come back and also affordable
Stayed 1 night in Nov 2018

8/10 Good

Sibongile

Liked: Cleanliness, staff & service, room comfort
Bitter sweet !
The staff is very friendly and helpful. I I forgot my phone at checking out ,they called me and advised and they kept it for me , which was really nice and honest of them. In the rooms the walls are too thin , I could hear the people from next room , which was really unpleasant .
Stayed 1 night in Sep 2018

4/10 Poor

Jahna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel that spoilt Christmas
We were checked in by Jacksin , the gardener, who we met at the gat as he was about to take off on his bicycle.. The venue that we booked at , 193 Albert street is not the same venue as the one displayed on the website. Apparently the hotel consists of three properties.... we ended upp in the annex next to the servants quarters. There was no pool on site, The airconditioning as well as the Television in the room was not working. We were not able to make coffee as there was none available in the room. We tried to get some in the kitchen...... it was then that we decided that we were not going to stay in this place...... it was horribly dirty

4/10 Poor

Eben

Disliked: Cleanliness
Anniversary spoiled
I booked a room for our 20th wedding anniversary!! As per web, we were promised gowns and slipper in the room. So we didnt pack any. Guess what? NOTHING. Staff just said they don't know. There was no complimentary coffee in the room. As per staff there is nothing available? They promise 12 dstv channels. Only about 4 were available, but reception were so poor we could view only 2! Coffee cups in room were chipped. Bathroom wall was dirty. Room has no privacy as bed faces lapa area. We ordered dinner and were told there's no lamb chops as per menu. We were told we must come 7am for breakfast. Sunday 7:15am we walk into the kitchen, only to be told the cheff overslept? 8:15 we return and cheff says she was late because she was tired. Shame AND thats not all. Cheff fries me 2 eggs brought on a seperate plate. I took my plate with toast to her and ask her to use the spatula to scoop eggs onto toast (at that stage she was infront of the stove making scramble eggs). She lifted one of my eggs, put it in her hand and added it to the rest of the scramble eggs in a pan??? I laughed and told her no, i wanted it on my toast... Then came the funniest of all... She lifted that piece of egg from the scramble and placed it back onto my toast!!! I was dumbstruck. Speechless. I just took my plate sat down and ate. + points?.... Fillet steaks, chips and spinach-Loved it! Free fast Wi-fi Will i go again? A BIG NO!!! What a BIG dissapointment for our 20th wedding anniversary

6/10 Okay

FISSEHA

Disliked: Staff & service, property conditions & facilities, room comfort
Poor
Not very happy

10/10 Excellent

Coenraad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay with Clint and his friendly and helpful staff. Will surely go back

10/10 Excellent

Charmain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxurious 5 star
Had an awesome stay. I would definitely recommend to my friends and book this hotel again!

10/10 Excellent

Richard, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and service. The locks were sticky though which was a pita. It was some trouble getting in and getting into my room. The property is gorgeous and the neighborhood is beautiful, but too quiet for my preference.