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Sheraton Pretoria Hotel

5.0 star property
Family-friendly upscale hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Pretoria Hotel

Exterior
Balcony
Terrace/patio
Meeting facility
Lobby lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
643 Corner Of Church And Wessels Streets, Arcadia, Pretoria, Gauteng, 0007
  • Union Buildings
    11 min walk
  • Embassy of Zimbabwe
    12 min walk
  • Loftus Versfeld Stadium
    3 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    39 min drive

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 2 Single Beds

  • 41 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, View, Corner

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, View, Corner

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 41 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Southern Sun Pretoria
Pool
Breakfast included
Kids pool
Free WiFi
4.0 out of 5, Very good, (50)
The price is CA $112
per night
CA $129 total
includes taxes & fees
6 Dec - 7 Dec
Southern Sun Pretoria

About the area

Pretoria

Arcadia stay.Within a 15-minute walk of this Arcadia hotel, you'll find Union Buildings and Embassy of Zimbabwe. Italian Embassy and Embassy of Central African Republic are also within 2 miles (3 km).

What's nearby

  • Union Buildings - 11 min walk - 0.9 km
  • Loftus Versfeld Stadium - 3 min drive - 2.1 km
  • University of Pretoria - 3 min drive - 2.7 km
  • National Zoological Gardens of South Africa - 4 min drive - 3.1 km
  • UNISA - 4 min drive - 3.4 km

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 39 min drive

Restaurants

  • ‪Red Eagle Spur Steak Ranch - ‬11 min walk
  • ‪Pricepride - Pretorius Street - ‬8 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Chicken Licken - ‬18 min walk
  • ‪Roman's Pizza - ‬10 min walk

About this property

Sheraton Pretoria Hotel

Family-friendly upscale hotel with 2 restaurants
Sheraton Pretoria Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Sheraton Pretoria Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Pretoria hotel.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1999
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sheraton Pretoria Hotel offers 175 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Pretoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Afrikaans, English, French, Xhosa, Zulu

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ZAR 80 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 290 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 500.0 per night.
  • Cribs (infant beds) are available for ZAR 400.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 290 per person
  • Airport shuttle fee: ZAR 650.00 per vehicle (one-way)
  • Self parking fee: ZAR 80 per night
  • Late check-out fee: ZAR 100 (subject to availability)
  • Crib (infant bed) fee: ZAR 400.0 per night
  • Rollaway bed fee: ZAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Pretoria
Hotel Sheraton Pretoria
Pretoria Sheraton
Pretoria Sheraton Hotel
Sheraton Hotel Pretoria
Sheraton Pretoria
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel Hotel
Sheraton Pretoria Hotel Pretoria
Sheraton Pretoria Hotel Hotel Pretoria

Sheraton Pretoria Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 407 reviews" "
Rating 8 - Good. 135 out of 407 reviews" "
Rating 6 - Okay. 34 out of 407 reviews" "
Rating 4 - Poor. 21 out of 407 reviews" "
Rating 2 - Terrible. 14 out of 407 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

WILFREDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Apr 2024

8/10 Good

Poshendra

Stayed 1 night in Jul 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in good location.
We stayed here for 5 nights around an international rugby match at Loftus Versveldt stadium. Great location for getting to the game and also right beside the Union Buildings and park. Also a short Uber ride from various good restaurants. Very good service and very friendly staff. The hotel is a little frayed but very comfortable and clean. Only complaint is the availability of wifi which was non existent in our room and patchy in the lobby, restaurant and other public areas.
Stayed 5 nights in Jul 2024

2/10 Terrible

Kieron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 5 star. Maybe 2 star.
This is not a 5 stat hotel. Cocroach in the room as we got in. Hair left oher in the basin. Filthy carpets and curtains.
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good no further comments
Stayed 1 night in Jun 2024

4/10 Poor

Samuel

Stayed 2 nights in Jun 2024

10/10 Excellent

Daddy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Pretoria
Stayed 1 night in Jun 2024

10/10 Excellent

RICCARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Wisdom

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible as there was no power or hot water
Stayed 6 nights in Mar 2024

2/10 Terrible

robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requires big update
Running on generator, one light in room, no air conditioning in room , no lights in bathroom. Asked to be moved
Stayed 1 night in Mar 2024

4/10 Poor

Gary

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here for one night and we had no hot water, no light in the internal bathroom and only one lamp in the main bedroom. It was blamed on loadshedding, but every other business in South Africa seems to be able to work round it with their generators
Stayed 1 night in Mar 2024

10/10 Excellent

Francis

Stayed 1 night in Mar 2024

10/10 Excellent

Nicolas Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing just ask and they will deliver anytime of the day
Stayed 5 nights in Feb 2024

8/10 Good

Wisdom

Stayed 7 nights in Jan 2024

2/10 Terrible

Angela

Travelled with partner
Disliked: Amenities, property conditions & facilities
.

4/10 Poor

Vanessa, panama

Travelled with partner
Disliked: Amenities
Run away if you can.. service is slow, rooms are not clean.

10/10 Excellent

Desiree

Stayed 1 night in Jun 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and made us feel welcome and we stayed comfortable Thanks
Stayed 1 night in Apr 2023

8/10 Good

Grace

Liked: Staff & service, amenities
Property was fine. Very dated, and not very much choice on menus. Mostly Buffett. Staff was lovely. On site spa and hair dresser. Just very dated.
Stayed 1 night in Apr 2023

10/10 Excellent

Hyung Goo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Spacious and clean room
Stayed 1 night in Mar 2023

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Thabo

Stayed 1 night in Feb 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable, would stay herr again
Stayed 2 nights in Feb 2023

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Sunjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022