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Berjaya Waterfront Hotel

4.0 star property
4-star family-friendly hotel near Johor Bahru City Square, connected to a shopping center

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Photo gallery for Berjaya Waterfront Hotel

Pub
Meeting facility
Outdoor pool
Suite Polo View | Living area
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
88, Jalan Ibrahim Sultan, Stulang Laut, P.O. Box 161, Johor Bahru, Johor, 80300
  • Johor Bahru Customs, Immigration, and Quarantine Complex
    ‪7 min drive‬
  • Johor Bahru City Square
    ‪7 min drive‬
  • KSL City Mall
    ‪8 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Double City View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double City View

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Polo View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Polo View

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Sea View

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin City View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin City View

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Polo View

Minibar, in-room safe, desk, blackout drapes

Suite Polo View

  • 64 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Sea View

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Polo View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Polo View

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Sea View

Minibar, in-room safe, desk, blackout drapes

Suite Sea View

  • 64 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Suite City View

Suite City View | Living area

Suite City View

  • City view
  • 64 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

About the area

Johor Bahru

Seaside stay .Your stay at this Central District hotel places you within 3 miles (5 km) of Johor Bahru City Square and KSL City Mall. Also, Johor Bahru Ferry Terminal is within half a mile (1 km) and R&F Mall is within 2 miles (3 km).

What's nearby

  • R&F Mall - 6 min drive - 3.2 km
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 7 min drive - 4.2 km
  • Komtar JBCC - 7 min drive - 5.2 km
  • Johor Bahru City Square - 7 min drive - 5.3 km
  • KSL City Mall - 8 min drive - 5.9 km

Getting around

  • Marsiling Station - 10 min drive
  • Kempas Baru Station - 15 min drive
  • Senai International Airport (JHB) - 43 min drive

Restaurants

  • ‪Restoran Woon Kiang 汶強粿條仔 - ‬11 min walk
  • ‪Foon Yew Laksa 宽中辣沙 - ‬7 min walk
  • ‪Old Times Recipe 老臣子 - ‬8 min drive
  • ‪San Low Seafood - ‬17 min walk
  • ‪Restoran Siu Wei 928 - ‬5 min walk

About this property

Berjaya Waterfront Hotel

4-star family-friendly hotel near Johor Bahru City Square, connected to a shopping center
Berjaya Waterfront Hotel offers its guests a children's pool, an outdoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Berjaya Waterfront Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Johor Bahru hotel.

  • 1 building
  • 390 guestrooms or units
  • 16 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 1997
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Berjaya Waterfront Hotel offers 390 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Uncovered self parking on site (MYR 20 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Berjaya Waterfront Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 60 per night.
  • Cribs (infant beds) are available for MYR 60 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 200 per vehicle (one way)
  • Uncovered self parking fee: MYR 20 per day
  • Valet parking fee: MYR 30 per day
  • Crib (infant bed) fee: MYR 60 per night
  • Rollaway bed fee: MYR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Berjaya Hotel Johor Bahru
Berjaya Hotel Waterfront
Berjaya Johor Bahru
Berjaya Waterfront
Berjaya Waterfront Hotel
Berjaya Waterfront Hotel Johor Bahru
Berjaya Waterfront Johor Bahru
Hotel Waterfront Johor Bahru
Johor Bahru Berjaya Waterfront
Johor Bahru Waterfront
Berjaya Waterfront Hotel Hotel
Berjaya Waterfront Hotel Johor Bahru
Berjaya Waterfront Hotel Hotel Johor Bahru

Berjaya Waterfront Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 136 out of 856 reviews
Rating 8 - Good. 261 out of 856 reviews
Rating 6 - Okay. 245 out of 856 reviews
Rating 4 - Poor. 128 out of 856 reviews
Rating 2 - Terrible. 86 out of 856 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Kuo Siang

Disliked: Cleanliness, property conditions & facilities
Poorly maintained
Stayed 1 night in Dec 2024

4/10 Poor

Eng Huey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stuck in the 80's Time Wrap.
Perhaps 20 to 30 years ago, this was a magnificent hotel. But the lack of maintenance and upgrading leaves this big property hotel in a run down state. No floor towel. So be careful when stepping out of the shower. It's a slip/fall hazard. The tv signal reception are bad and gives grainy tv show viewing. The shower gel smells fishy, I kid you not. The Berjaya Group offer us this kind of hotel to stay?? The room has no safe. Saw ants on the tray with the instant coffee and sugar sachets. The bathroom door is eroded. The tv is not internet tv/digital tv. So cannot do screen mirroring. I only stayed there just to fulfill my requirements by Hotels.com to extend my other free nights accumulated to carry over to next year. Not worth to spend SGD100 (MRY310) for 1 night's stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Santie

Liked: Property conditions & facilities
Just want to say thank you for allowing us to Check out late
Stayed 1 night in Dec 2024

8/10 Good

Stu

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The Bates motel of Johor
Hotel was outdated, very bad smell from aircond. Loud countinous noise from clubs till later night. Shower making lound noises. Will not stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

sinnamma

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time stayed very satisfy,clean,good customer service
Stayed 1 night in Sep 2024

8/10 Good

khairil

Travelled with family
Liked: Cleanliness, staff & service, amenities
To many club here...
Stayed 2 nights in Jul 2024

6/10 Okay

Boon Seng

Liked: Staff & service
Booming music through the night keeps you awake
The toilet bowl and the basin tap were leaking making the bathroom wet. It was a very noisy room with non-stop booming music through the night every night!
Stayed 4 nights in Jul 2024

2/10 Terrible

Rayner

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Foo

Travelled with partner
Disliked: Staff & service, property conditions & facilities
car park very in convient have walk one made to reach lobby lift bath room bath tub is leaking poorly maintained
Stayed 2 nights in May 2024

10/10 Excellent

Ramli

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Need more menu.
Stayed 3 nights in Mar 2024

2/10 Terrible

Muhammad Shahir

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was old. Room smelled like an old wet rag. Toilet leaked from the top. My rooms phone was not working at all. Wall switches were falling off. Missing face towels. Hotel Parking was extremely far from lobby and rooms. Driving out of the hotel, has to go through checkpoint to get checked even though we're not from the ferry terminal. No direct walkway to nearby food stalls
Stayed 2 nights in Feb 2024

10/10 Excellent

Ruby

Stayed 1 night in Jan 2024

4/10 Poor

Mary

Travelled with family
Disliked: Amenities, property conditions & facilities
Like the position but was unhealty musty smell Will not stay here.
Stayed 1 night in Jan 2024

4/10 Poor

Sharum

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Poor ,hope there try hard to be better.
Front office a lady did not know how to handle as she never give back my change,as i book 2 transaction, ias i told he to calculate together but she refused to,end up cockup the transaction, Hotel is abit dirty,alot or mold n fungus in the room, towel cant be changed for the 4days stay, as the staff says out of towel, room service are too late ,they came in to change around 4pm , wifi are limited access, keep logging out n cant log in. Breakfast are ok,
Stayed 1 night in Dec 2023

8/10 Good

Choo Gekpo Ruby

Stayed 1 night in Dec 2023

4/10 Poor

Jia Leong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The moment I stepped into the hotel room, I could smell cigarettes. Went to the toilet and when I turned the faucet/tap, the water was black at first then turned yellow and it took awhile before it turned to normal water colour. Hotel room flooring/carpet extremely dirty and the bed was kinda itchy so I suspect bed bugs or something. The hotel room itself is massive but very run down and poorly maintained. Would not consider staying in this hotel ever again unless it has been fully renovated or something.
Stayed 1 night in Dec 2023

8/10 Good

Roy

Travelled with partner
Liked: Staff & service
Property is a little dated but overall staff service was great.
Stayed 1 night in Dec 2023

6/10 Okay

Eswaran

Liked: Cleanliness, property conditions & facilities
Good

8/10 Good

Stephen

Disliked: Staff & service, property conditions & facilities
Room service didn’t even have French fries even though it was on the menu
Stayed 1 night in Dec 2023

6/10 Okay

Shavon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service staffs are okay. There is complimentary carpark but at the adjoined mall carpark, not the out front open space carpark. Have to pay different price for different lots… What’s not okay about the hotel: - daily exit have to go through custom check as the hotel is within the DFS area. - Hot water in shower does NOT work, only hot water in bathtub works. Not even the basin tap. - cards to access hotel rooms are faulty, have to go to the counter to “renew” the access which is the 1st time ever to encounter such thing… ^ both hot water & door access issue was checked by technicians but unable to solve. - 4 lifts, 16 levels, waited over 3 mins for 1 lift that stops every other level on the way down. - Common corridor is not well lit enough and not safe for any kids beyond waist height to be near and the railings are low, serious safety hazard. - No utensils / pot / pan provided in suite room, not sure what the kitchenette is for. Stayed in many hotels in JB, this is just 1 of the other one would not recommend.
Stayed 3 nights in Nov 2023

8/10 Good

Didier

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed on room. Requested near lift during booking and check in but was given very far from lift. Reason was hotel was full which is NOT TRUE. The hotel was literally empty !!!!!!
Stayed 2 nights in Oct 2023

8/10 Good

weng peng

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

weng peng

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

choo

vocation
Stayed 1 night in Oct 2023