HOSHINOYA Karuizawa

5.0 star property
Family-friendly 5-star lodge near Karuizawa Prince Shopping Plaza

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Photo gallery for HOSHINOYA Karuizawa

Niwaroji (Junior Villa Maisonette) 
Front of property - evening/night
Mizunami (Water side) 
Reception
Mizunami (Water Side King)  | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Spa
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
2148 Nagakura, Karuizawa-machi, Karuizawa, Nagano, 389-0194
  • Hoshino Onsen Hot Spring
    ‪9 min walk‬
  • Karuizawa Kogen Church
    ‪9 min walk‬
  • Karuizawa Stone Church
    ‪11 min walk‬

Room options

Yamaroji (Mountain Side King) 

  • Mountain view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Niwaroji (Junior Villa Grand) 

  • 66.0 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Yamaroji (Mountain Side)

  • Mountain view
  • 67 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Mizunami (Water side) 

  • Lake view
  • 57 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Niwaroji (Junior Villa Maisonette) 

  • 78 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

Yamaroji (Mountain view) 

  • Mountain view
  • 44 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Mizunami (Water Side King) 

  • Lake view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Karuizawa

On boardwalk/promenade.At this lodge, you'll be steps from Karuizawa Kogen Church and Harnile Terrace. Hoshino Onsen Hot Spring and Karuizawa Stone Church are also within half a mile (1 km).

What's nearby

  • Harnile Terrace - 3 min walk - 0.3 km
  • Hoshino Onsen Hot Spring - 9 min walk - 0.8 km
  • Karuizawa Kogen Church - 9 min walk - 0.8 km
  • Karuizawa Stone Church - 11 min walk - 0.9 km
  • Karuizawa Prince Shopping Plaza - 5 min drive - 5.3 km

Getting around

  • Karuizawa Station - 14 min drive

Restaurants

  • ‪せきれい橋川上庵 - ‬4 min walk
  • ‪ハルニレテラス ベーカリー&レストラン沢村 - ‬3 min walk
  • ‪丸山珈琲 ハルニレテラス店 - ‬4 min walk
  • ‪ブレストンコート ザ・ラウンジ - ‬8 min walk
  • ‪Il Sogno - ‬4 min walk

About this property

HOSHINOYA Karuizawa

Family-friendly 5-star lodge near Karuizawa Prince Shopping Plaza
As a guest of HOSHINOYA Karuizawa, you'll find a full-service spa and hot springs. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the luxury HOSHINOYA Karuizawa. Self parking is free.

Smoking is allowed in designated areas at this 5-star Karuizawa lodge.

  • 77 guestrooms or units
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
HOSHINOYA Karuizawa offers 77 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages and massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: JPY 3,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heated floor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Housekeeping service is provided every 3-days. The listed housekeeping fee applies for additional cleaning requests. Trash pickup and towel exchanges are provided daily for no fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3500 per person
  • Housekeeping fee: JPY 9680 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HOSHINOYA Karuizawa Hotel
HOSHINOYA Hotel
HOSHINOYA
HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

HOSHINOYA Karuizawa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 144 out of 200 reviews
Rating 8 - Good. 37 out of 200 reviews
Rating 6 - Okay. 11 out of 200 reviews
Rating 4 - Poor. 5 out of 200 reviews
Rating 2 - Terrible. 3 out of 200 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Hernando

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil hotel with ample space for relaxation throughout the property. Free car service in and out, even has a kids playroom that helped to entertain my young 15mo while my husband and I took turns for onsen. Great service and also in room dining.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ana Margarita

Stayed 2 nights in Jan 2025

10/10 Excellent

Mei Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ted

Stayed 3 nights in Dec 2024

10/10 Excellent

Jung Yeop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ka Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are very professional, dedicated and polite
Stayed 2 nights in Dec 2024

10/10 Excellent

Johnny

Stayed 2 nights in Nov 2024

10/10 Excellent

Kwok Wei

Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
HOSHINOYA resort is a great place for relaxation. The environment filled with natural forest and maple trees. The service was exceptional. However, there were mosquitoes problem possibly harvested by the pond in the property. Hopefully the hotel can find solution to help with this problem. Otherwise, this resort is beautiful, quiet, and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chun Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my husband and I celebrated our wedding anniversary at Hoshinoya Karuizawa. We had a wonderful stay. The onsen within the hotel was really good. Both of us enjoyed the facilities. We would like to especially thank the staff Miyu( dining),Saru, Takahashi(spa) and Leo san (front desk ) who took care of us during our stay .
Stayed 3 nights in Nov 2024

10/10 Excellent

Candice Lee, New Westminster

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay thoroughly! Hope to revisit in the future.
Stayed 2 nights in Oct 2024

8/10 Good

MENG YING

Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical setting—tranquil, relaxing and so beautiful!
Stayed 2 nights in Sep 2024

8/10 Good

Yan Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water side room is spacious and the balcony is nice, you can see and listen the stream running and ducks swimming along. However, some rooms are near the walkway and you can see people walking along the stream, (I.e. they can see you as well) and gardener would be working in the morning which produces some noises. Staff are helpful and getting a taxi to stroll around for sightseeing is easy. You can either call the hotel car to travel around the hotel district or just on foot. The area is best for avoiding heat from summer.
Stayed 2 nights in Aug 2024

8/10 Good

daesub

Liked: Cleanliness, property conditions & facilities

So,so

Stayed 2 nights in Aug 2024

10/10 Excellent

Foon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Hoshinoya Karuizawa

Nice property. Amazing surrounding and environment. Friendly staff good at English. Easy accessibility from main train station.
Stayed 2 nights in Aug 2024

8/10 Good

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gateway choice!

This resort is peaceful and full of energy. The dinner is quite amazing and service is very very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great gateway choice! Food is amazing delicious!

Stayed 2 nights in Jul 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful public onsen, and excellent restaurant. Very peaceful location. While I loved my room (which was high up and overlooked the forest), it involved climbing some very steep stairs. Travelers with mobility issues should be careful about which rooms they reserve. I stayed two nights and wish that I had stayed three.
Stayed 2 nights in May 2024

8/10 Good

Anny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and beautiful. However, lots of steep stairs and some concern for elderly travelers and overall safety.
Stayed 1 night in May 2024

10/10 Excellent

PUMING

Stayed 2 nights in Apr 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t ask for more. Gorgeous setting, huge verdant garden, big elegant rooms, amazing facilities including two onsens. Just magnificent. Perfect.
Stayed 3 nights in Apr 2024