See all properties

Hilton Cancun, an All-Inclusive Resort

4.5 star property
4.5-star beachfront property near Moon Palace Golf Club

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cancun, an All-Inclusive Resort

Restaurant
Room, 2 Queen Beds, Oceanfront (High Floor)
Sports facility
Lobby
2 outdoor pools, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • On private beach
  • All-inclusive
  • Room service

Explore the area

Map
Highway 307, Cancun, QROO, 77500
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • La Luce
    1 min walk
  • Cancun Bus Station ADO
    29 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive

Room options

View all photos for Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Hair dryer, bathrobes, towels

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

  • Valley view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds (Sunset View)

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Sunset View)

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View, Corner

View from room

Room, 2 Queen Beds, Ocean View, Corner

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Swim Up Pool View)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Swim Up Pool View)

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Corner

Room, 1 King Bed, Ocean View, Corner | Living area

Room, 1 King Bed, Ocean View, Corner

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living area

Presidential Suite, 2 Bedrooms

  • 195 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View (Parlor)

Suite, 1 King Bed, Ocean View (Parlor) | Living area

Suite, 1 King Bed, Ocean View (Parlor)

  • 152 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature view

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Nature view

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Swim-Up)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed (Swim-Up)

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Nature view

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Nature view

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Swim-Up)

Suite, Oceanfront (Swim-Up) | View from room

Suite, Oceanfront (Swim-Up)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View

Deluxe Suite, 1 King Bed, Ocean View | View from room

Deluxe Suite, 1 King Bed, Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (High Floor)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Oceanfront (High Floor)

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

View from room

Room, 1 King Bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • 77 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Hair dryer, bathrobes, towels

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

View all photos for Room, 2 Queen Beds (Swim-Up)

Room, 2 Queen Beds (Swim-Up) | View from room

Room, 2 Queen Beds (Swim-Up)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront

Suite, 1 King Bed, Oceanfront | View from room

Suite, 1 King Bed, Oceanfront

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Swim Up Pool View)

Suite, 2 Queen Beds (Swim Up Pool View) | View from room

Suite, 2 Queen Beds (Swim Up Pool View)

  • 77 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Swim Up Pool View)

Suite, 1 King Bed (Swim Up Pool View) | View from room

Suite, 1 King Bed (Swim Up Pool View)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront (High Floor)

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 1 King Bed, Oceanfront (High Floor)

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Oceanfront (Swim-Up)

View from room

Room, 2 Queen Beds, Oceanfront (Swim-Up)

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 40 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Cancun Mar Caribe All-Inclusive Resort

Pool
All-inclusive
Spa
Pet-friendly
4.3 out of 5, Excellent, (2071)
The price is CA $766
per night
CA $933 total
includes taxes & fees
4 Jan - 5 Jan
Hilton Cancun Mar Caribe All-Inclusive Resort

About the area

Cancun

Beachfront retreat .Within a 5-minute walk of the property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Xoximilco are also within 6 miles (10 km).

What's nearby

  • Xoximilco - 12 min drive
  • Moon Palace Golf Club - 13 min drive
  • Puerto Morelos Beach - 20 min drive
  • Petempich Bay - 20 min drive
  • Riviera Cancun Golf Resort - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬16 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

4.5-star beachfront property near Moon Palace Golf Club
Hilton Cancun, an All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Hilton Cancun, an All-Inclusive Resort for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a steam room, and a fitness center. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This 4.5-star Cancun property is smoke free.

  • 714 guestrooms or units
  • 7 levels
  • 2 bars by the pool
  • Meeting rooms
  • Built in 2021
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Free water park access
  • Kayaking
  • Paddleboards on site
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk chair
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 28 2024 to December 7 2024 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 51 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1100 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1817 out of 3056 reviews" "
Rating 8 - Good. 641 out of 3056 reviews" "
Rating 6 - Okay. 295 out of 3056 reviews" "
Rating 4 - Poor. 158 out of 3056 reviews" "
Rating 2 - Terrible. 145 out of 3056 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo N Flores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip was a surprise birthday gift for my wife, it really was the best investment I have ever made, from the first moment you arrive at the hotel they make you feel VIP, the check-in desk staff was super friendly, cordial and very professional, there really aren't enough adjectives to describe each and every one of the staff that we interacted with during the 3 days that we were on vacation, excellent location, just 20 minutes from the Cancun airport, the cleanliness of the rooms and the facilities were excellent, the food, whether it was at the buffets, room service or in the restaurants, all were excellent, we will definitely be back but this time with the whole family so they can enjoy this wonderful experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service
The hotel pretty clean, the food really good with a lot of varieties, the staffing very good and pleasant.
Stayed 3 nights in Oct 2024

10/10 Excellent

NATALIIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hilton so much ! We went with a kid, 9mo and had such a great experience! Definitely will be back!
Stayed 9 nights in Sep 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Amenities
Everything the staff, the Hotel the only the food could have improved in variety.
Stayed 4 nights in Sep 2024

10/10 Excellent

SHANTEL DENISE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. The staff were very friendly. Room service was awesome. Pool was BEAUTIFUL. The food was good. . Would room had two queen beds. Room was spacious and very clean. The only issue we encountered in our initial room was the AC would not cool after the first night. They quickly sent a repair man who attempted to fix the issue. When he realized it couldn’t be fixed right away we were moved to another room with no issues. Would definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

RAFEEQ IMRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS VERY HAPPY A AWESOME PLACE TO BE HILTON CANCUN HOTEL EVERYONE WHO IS WORKING AT THIS HOTEL LIKE A BEAUTIFUL FAMILY GREAT HPTEL
Stayed 5 nights in Sep 2024

2/10 Terrible

jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I recently stayed at Hilton all inclusive resort in Cancun, staff was rude, the food was bland, and worst the amenities were simply aweful. My 8 year old daughter was swimming on the kids pool, I noticed something in the water, a kid has defecated on the pool, tried to contact a manager a lifeguard, no interest, until an hour later, I pulled out my daughter out of the water immediately but now she has a rash on his arm. I have pictures of the specimen in the water and iam debating to put them on trip advisors or Expedia website. Simply disappointing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Angie, San Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hilton Cancún has been nothing but pleasant the moment we stepped foot into the resort. The staff members are wonderful and has made this stay stress-free. The amenities included made everything convenient and amazing!
Stayed 4 nights in Sep 2024

10/10 Excellent

Andre

Liked: Property conditions & facilities
Hilton Cancun is Great! Food was amazing Staff was amazing to many names to remember to give recognition. Will return again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Parminder

Liked: Cleanliness, staff & service, property conditions & facilities
I wish you had more verity in beers and alcohol like corona and modello and patron And don julio
Stayed 5 nights in Sep 2024

10/10 Excellent

Lerynitza, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the hilton cancun , amazing experience
Stayed 4 nights in Sep 2024

6/10 Okay

Al Mary Kathleen

Travelled with family
Liked: Property conditions & facilities
The property itself was nice. It wasn’t as big compared to the ones I’ve been to before. We got it for cheap too, so you really get what you paid for. Few things that gave me the ick were how unfriendly the staff were and how misleading the amenities listed upon booking were. Probably wouldn’t book here again.
Stayed 3 nights in Aug 2024

6/10 Okay

jerome

Stayed 5 nights in Aug 2024

8/10 Good

Ruby

Liked: Cleanliness, property conditions & facilities
This is a new and beautiful property. It is nested between the ocean and jungle. we went in August so it was extremely hot and humid but the hotel did a great job with picking up all the seaweed from ocean & And the staff was very nice. The only thing I wish they had more was family style entertainment. We did watch Aladdin one night and that was a cool show
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! The main pool was a little too warm and the pool was cloudy. The pool bartenders were excellent. The hotel lobby could have used one or two more, as it was always packed. The beach Does not have the prettiest water. This is the first time I’ve been to Cancun and stayed where the water was not that crystal clear pretty blue. The hotel was beautiful though!
Stayed 6 nights in Jul 2024

6/10 Okay

Esra

How they charged us for dinner when listed as all inclusive.
Stayed 3 nights in Jul 2024

8/10 Good

Julien

Stayed 4 nights in Aug 2024

10/10 Excellent

Leslie

Stayed 5 nights in Aug 2024

10/10 Excellent

Kiranpal

Stayed 4 nights in Aug 2024

6/10 Okay

Silvia

Stayed 3 nights in Aug 2024

2/10 Terrible

Aracely

Liked: Cleanliness
Disliked: Staff & service
I was standing & waiting get a drink 5 mins. I was never asked if they can help me. I got food poisoning the very first day.i was in bed for the entire trip. I had to have the doctor come to my room. I did not get to enjoy this trip.
Stayed 3 nights in May 2024

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels, the food is actually good, the restaurant staff is helpful and nice, the beach was calm and beautiful with two outdoor pools, drinks plentiful and tasty. Reception staff in some cases was the only downside, not very friendly as if it was a huge burden to answer a few questions. Definitely would return here again. FYI the hotel is not near Cancun hotel zone.
Stayed 1 night in Sep 2024

10/10 Excellent

KC Stephanie, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
would totally recommend hotel to everyone! and most definitely wanting to return with my family!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had the pleasure of visiting one of the finest establishments, characterized by its exceptional cleanliness and the impeccable service the entire hotel staff provides. Having a transportation service to and from the airport would be nice.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricardo, Norwalk

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entire staff from the bellboys, reception (check-in), concierge, hostess, restaurant managers, waiters, chefs, food and drink service manager, bartenders, shops attendants, cleaning crew and pool staff were fantastic. My wife have gluten allergy and the restaurants took care of her in a very impressive manner. The coffee shop ordered gluten free items for her that were even transported separate from the regular order. We are definitely returning next year.
Stayed 3 nights in Aug 2024