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Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Outdoor wedding area
Preferred Club Ocean Front Bridal Suite
3 outdoor pools, pool umbrellas, sun loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪4 min walk‬
  • Ojo de Agua Beach
    ‪6 min drive‬
  • Puerto Morelos Town Square
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds

  • 66 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical View Double

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club with Plunge Pool King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double

Preferred Club Tropical View Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Double

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite

  • 268 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Preferred Club Ocean View King Bed

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View King Bed

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Honeymoon Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean Front Honeymoon Suite

  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe King

  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Ocean View Double Beds

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite

  • 146 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Deluxe Ocean View Double Beds

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Ocean View Double Beds

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Tropical King

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical King

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe with Plunge Pool King Bed

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe with Plunge Pool King Bed

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite

  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Free minibar, in-room safe, desk, laptop workspace

Family Suite, Connecting Rooms (Preferred Club)

  • 83 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Family Suite Premium

  • 83 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Morelos

Beachside getaway.Within a 5-minute walk of this Puerto Morelos property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Petempich Bay are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 4 min walk - 0.4 km
  • Crococun Zoo - 4 min drive - 3.0 km
  • Ojo de Agua Beach - 6 min drive - 3.1 km
  • Puerto Morelos Town Square - 6 min drive - 3.5 km
  • Petempich Bay - 14 min drive - 9.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬16 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬1 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Sensai - ‬4 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 486 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 6 bars or lounges
  • Meeting rooms
  • 8342 sq ft of conference space
  • 775 sq m of conference space
  • Built in 2009
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Dutch, English, French, Italian, Portuguese, Spanish

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CA $671 total
includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 692 out of 1171 reviews
Rating 8 - Good. 247 out of 1171 reviews
Rating 6 - Okay. 135 out of 1171 reviews
Rating 4 - Poor. 45 out of 1171 reviews
Rating 2 - Terrible. 52 out of 1171 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Itzel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super friendly and helpful staff! Don’t think about it twice, BOOK HERE!
Stayed 3 nights in Dec 2024

8/10 Good

Baldev, SACRAMENTO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice, good for young families, care for destination wedding…after a few days I got home sick. I won’t be back personally, but would recommend the hotel.
Stayed 2 nights in Dec 2024

6/10 Okay

Joseph John

Stayed 7 nights in Dec 2024

10/10 Excellent

Nicolette, Hanna

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. They spoke good English. Like you didn’t have to book to eat at the restaurants. Like there were restaurants opened for lunch as well.
Stayed 7 nights in Nov 2024

8/10 Good

Esther

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff are on the whole really helpful. The variety of restaurants is great, there are plenty of sunloungers and 3 great pools. The spa is really nice whilst expensive you feel like you are getting an escape. The explorer’s club for kids is safe with lots of activities to keep the kids entertained. The family room set up worked well for us as a family of 5. The negatives: the rooms are really noisy, we had to move from the 1st room after the road noise and noise from the nightclub kept us awake. The 2nd room was also incredibly noisy and we didn’t get a good night sleep while we were there. The restaurants variety is excellent but the lines can be really long (over an hour) and the food was usually on the cold side. The buffet breakfast is good but would benefit from having outside space as it can feel very claustrophobic. On the whole it was a great holiday but needs some changes.
Stayed 8 nights in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Omar Ahmad Abu-Hijleh De

Stayed 4 nights in Nov 2024

4/10 Poor

Joseph

Disliked: Property conditions & facilities
I was force to pay extra for a one bed vs 2 bed. Room was not clean. Cigarette burn marks all over the room. Was told private pool, no such thing. Pool was open where everyone including room next store can see. Ice cold pool with one lounge chair for two person. I was put across a butler station where we heard clanking sounds from dishes all night from room service. Food was Luke warm , I paid for spa. Toilets were out of order , steam room did not work horrible experience
Stayed 5 nights in Nov 2024

8/10 Good

Yesika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately I didn’t get to use my vip access, they had room upgrade but when I mentioned I was vip I was still asked to pay in additional fee as they stated that didn’t matter to them. The staff were friendly except Alejandra she was rude. I went for a wedding
Stayed 4 nights in Nov 2024

6/10 Okay

Michelle

Travelled with family
Big property Needs improved food and drink quality
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and a great experience. Will be back for sure!
Stayed 5 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a getaway!
Stayed 3 nights in Oct 2024

6/10 Okay

SEAN SUNWOO, Irvine

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The app which is used to book restaurants and order room services didn’t work for the duration of our stay.
Stayed 5 nights in Nov 2024

6/10 Okay

Lloyd

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

MAGALY MERCEDES, ANAHEIM

Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony, Gwynn Oak

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfull staff, clean property, great rooms. Only think I wasn't a fan of was the quality of the grilled food near the pool and the room service food (restaurant food was pretty good!).
Stayed 3 nights in Nov 2024

6/10 Okay

Gabriel

Travelled with family, Travelled with family and small children
Food is horrible
Stayed 5 nights in Nov 2024

10/10 Excellent

Nancy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent.
Stayed 4 nights in Oct 2024

10/10 Excellent

Humberto

Travelled with group
Liked: Amenities
Best of the best hotel Customer service excellent I definitely will be back for sure. Hotel is amazing over all
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniela

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property was great staff was excellent but I’m very disappointed with the hotel due to them having bed bugs. I am covered in bed bug bites and this is completely unacceptable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit
Stayed 4 nights in Nov 2024

8/10 Good

Adrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Zachary Devin

Stayed 6 nights in Oct 2024

10/10 Excellent

JIMENA

Liked: Cleanliness
Stayed 5 nights in Oct 2024