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Grand Riviera Princess - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
Exterior detail
Kayaking
Reception
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub

Explore the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪5 min drive‬
  • Gran Coyote Golf
    ‪6 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

  • 59 sq m
  • Sleeps 5

View all photos for Room

Room | View from room

Room

  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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  • Pool
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  • All-inclusive
  • Spa
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CA $701 total
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About the area

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 5 min drive - 2.0 km
  • Gran Coyote Golf - 6 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.6 km
  • Quinta Avenida - 11 min drive - 8.5 km
  • Playa del Carmen Main Beach - 19 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Riviera Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Riviera Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Self parking is free.

  • 674 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

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Property amenities

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 9 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Riviera Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1787 out of 3754 reviews
Rating 8 - Good. 953 out of 3754 reviews
Rating 6 - Okay. 514 out of 3754 reviews
Rating 4 - Poor. 247 out of 3754 reviews
Rating 2 - Terrible. 253 out of 3754 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Yana

Travelled with partner
Liked: Cleanliness, staff & service
The food was horrible. Not once did we like the food. We visited 2 years ago and loved it, and this time it was horrible. Service was good, the bartenders were amazing and fun. No music so bring a speaker. Sunscreen is 35$. A couple vomited in the pool and they closed the pool down, they should of cut them off at 10 am. Beach is good but crowded and first come first serve on spots. Pool doesn't have enough shade area so get there early. Food is the number one for us and this was not it. Other than that it was ok.
Stayed 7 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 6 nights in Mar 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly!
Stayed 4 nights in Feb 2025

6/10 Okay

Dmitriy

Stayed 8 nights in Jan 2025

8/10 Good

Ryan

Stayed 7 nights in Jan 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The size and staff were amazing
Stayed 6 nights in Jan 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Ching Man Madeleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

greg a

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool we're very clean, staff was very friendly, the only thing that was bad was the sports bar wouldn't put the volume on for the nfl playoff game ,its a sports bar, but every thing else on our vacation was perfect
Stayed 11 nights in Jan 2025

8/10 Good

Kaylin

Stayed 6 nights in Jan 2025

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Tyrrell

Travelled with partner
Liked: Amenities
The resort was amazing, they treated us well !
Stayed 3 nights in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very relaxing 4 night trip. The staff was eager to please and the grounds were clean and well maintained.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Even when I met them on 5th avenue on their day off. Exceptional. I enjoy the many quiet pools. The non smoking laws are good, though some guests did break them.
Stayed 8 nights in Jan 2025

6/10 Okay

Binbin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food needs improvement.

6/10 Okay

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jack Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were polite and we're always working. The food can be hit or miss at the restaurants and the buildings are showing some age but was a fantastic place to relax and let your spouse be pampered.
Stayed 6 nights in Jan 2025

8/10 Good

Adriana J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dope, but wasn't a fan of the super hard push for a timeshare pitch.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time at the Grand Riviera Princess. It was exactly what I wanted - very relaxing and quiet. The staff were amazing, the property was lovely and the transportation around the property was very helpful. The restaurants were very good, but the buffets were slightly disappointing. I highly recommend upgrading to "platinum status" for a minimal price - as 24 hour room service is also included. It was a great vacation.
Stayed 7 nights in Jan 2025

6/10 Okay

Kyle

Travelled with partner, Travelled with group
Liked: Cleanliness
I absolutely loved our accommodations, as we stayed in the beautiful villas that offered a serene and comfortable atmosphere. However, I found that most of the dining options were underwhelming; the food didn't quite hit the mark. The hibachi restaurant, with its lively atmosphere and delicious grilled dishes, and the Chill Out restaurant, which offered a delightful menu, were the standout exceptions to our dining experience. The staff members were generally friendly, but I noticed that their level of helpfulness varied. If you weren’t interacting with the concierge in the villas, it could be a challenge to get the assistance you needed. During our vacation, my wife required medical attention, and I was relieved to discover that the resort has an on-site doctor. This doctor was absolutely fantastic, providing exceptional care that helped ease our worries during our stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

Piotr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice everything looks great
Stayed 7 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort - lots of free daily activities and entertainment. Staffs are friendly and efficient. Highly recommend this place!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Chase

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a great vacation, the hotel staff were very friendly and always helpful. Over all it was very clean and well kept. Our room was cleaned and made almost everyday. The only downside about the hotel was it being pretty outdated. On terms of the food overall pretty good. Buffets were great and had good variety but nothing super special. The restaurants that we chose were all very good and had great service.
Stayed 7 nights in Jan 2025