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Grand Riviera Princess - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grand Riviera Princess - All Inclusive

Table tennis, music library
Kayaking
On the beach, white sand, sun loungers, beach umbrellas
Reception
Exterior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Hot tub
  • Breakfast included
  • Housekeeping

Explore the area

Map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪5 min drive‬
  • Gran Coyote Golf
    ‪6 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪20 min drive‬

Room options

View all photos for Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

Suite With Jacuzzi and Outdoor Shower

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room

Children's theme room

Family Room

  • 59 sq m
  • Sleeps 5

View all photos for Room

Room | View from room

Room

  • 59 sq m
  • Sleeps 5

View all photos for Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

Deluxe Room, Pool Access (Pool View)

  • 56 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

Suite (with 2 Jacuzzies)

  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

View from room

Deluxe Room, Garden View

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

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per night
CA $529 total
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13 Feb - 14 Feb
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About the area

Playa del Carmen

Beachside getaway.You'll find Playa Xcalacoco and Chun-Zumbul (diving site) within 2 miles (3 km) of this property. El Camaleón Mayakoba Golf Course and Gran Coyote Golf are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 5 min drive
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Quinta Avenida - 11 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Alberca - Pool - ‬12 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Piano Bar - ‬5 min drive
  • ‪Restaurante Hacienda - ‬13 min walk

About this property

Grand Riviera Princess - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Riviera Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Riviera Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 674 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 9 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Grand Riviera Princess - All Inclusive offers 674 accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 2 beach bars, 3 poolside bars and 9 bars/lounges
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Fitness classes
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Lifeguards on site
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Water park access (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Riviera Princess - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1643 out of 3475 reviews" "
Rating 8 - Good. 876 out of 3475 reviews" "
Rating 6 - Okay. 474 out of 3475 reviews" "
Rating 4 - Poor. 246 out of 3475 reviews" "
Rating 2 - Terrible. 236 out of 3475 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Stayed 7 nights in Nov 2024

10/10 Excellent

mesha, KISSIMMEE

Stayed 14 nights in Oct 2024

2/10 Terrible

Rozafa

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The staff was so rude, The area was too big and didn't have good entertainment. No coffee shop for such a big resort. Too many animals eating our drinks and food.
Stayed 3 nights in Nov 2024

6/10 Okay

Shaun David

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the restaurants were great to deal with. The reception for the family club was not the greatest. I did get food poisoning at Mama Mias and the staff gaslit me saying theres no way.
Stayed 9 nights in Oct 2024

10/10 Excellent

dejan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best
Stayed 10 nights in Oct 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the wildlife, fauna and flora is beautiful.
Stayed 7 nights in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really friendly
Stayed 7 nights in Oct 2024

10/10 Excellent

Jason

Stayed 7 nights in Oct 2024

8/10 Good

rodica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness, staff & service
We got a room with a swim up option which was great. Our room was located by the party pool, so it was very loud all day long. The beach and access were wonderful. Enough loungers that you didn’t have to rush out in the morning to claim one. The food was terrible. We only had 1 decent meal out of the 5 restaurants that we ate at. I would not stay here again solely based on the food.
Stayed 5 nights in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing All Inclusive Resort
Upon arrival, the service was great, the staff were all friendly, helpful, and informative. When arriving they make sure to get you and your luggage checked in quickly, so you’re able to enjoy your stay as possible. Drinks, food, shows and service were wonderful. They also have a shuttle ($4/per person) to take you down to Playa Del Carmen, an endless streets of vendors, restaurants and shops. Beach access and a ton of activities + excursions (at an extra costs). Great choice for an all inclusive!
Playa Del Carmen
Play Del Carmen // Beach Access
Playa Del Carmen // Beach Access
Grand Riviera Princess (Room/Pool Area)
Stayed 7 nights in Oct 2024

10/10 Excellent

Maria, Lawndale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was super first time, we had dinner at Chill out a beautiful experience, Luis the waiter served us and Hugo the manager approached us, they served us well, everyone greeted us very kindly, we made a reservation at Vaqueria Gracia, the waiters were all attentive, Barsai served us, then we went to eat Mama Mia and there Jose served us very attentive, Angela served us very cheerful she was Miso, in the Buffet we had Kristel who came from Family a very nice experience. We went to the game room very attended
Stayed 4 nights in Oct 2024

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Landscape is beautiful and seeing the wildlife. The servers and bar staff and great.
Stayed 8 nights in Oct 2024

4/10 Poor

Jake A

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
After 8 times going to Mexico I can say this hotel was by far the worst, it was not a 5 star hotel, food was subpar and cold, only place restaurant with good service is mamma mia. The steak house had us wait over 45 minutes after our reservation before we were even seen. The animals are cute for the first day then get old quick stealing bags off you chairs. Overall bad experience much better places in Playa Del Carman to stay. DONT WASTE YOUR MONEY
Stayed 7 nights in Oct 2024

10/10 Excellent

Ethan Matteo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Resort
Stayed 7 nights in Oct 2024

8/10 Good

Nikitia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect I love the stay I would stay here again… food I rate a 10/10 I only had one issue when I checked in I was offered a free couple massage when it was time for me to check out. They tried charging me $130.00 when I gave them my coupon that i I was told to keep until check out and then when I gave it to the man, he said it still was going to be a service fee of $38 I had a flight to catch so I paid the $38 but that was unfair because it was supposed to be free!! no one said anything about a service fee..
Stayed 4 nights in Oct 2024

10/10 Excellent

lissette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty nice and quiet for relax
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience other then the so called to many Aka Mexican monkey rats they were horrible
Stayed 8 nights in Oct 2024

6/10 Okay

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Iain

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Property was clean, staff was friendly and helpful. Infrastructure is dated but we were told they were doing maintentance/refresh soon. Overall it was a good location and we enjoyed our stay.
Stayed 7 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a bad place to stay.
Pros Lots of pools, chairs, and beach. Could be the time of year but not crowded. Lots of bars and bar tenders. You generally must go to a bar for service but they were there to serve. Lots of places to eat with a variety of resturants and buffets with long hours. Food was available from 6am to 11pm. Swim up rooms are great. Lots of places to sit and talk. Cons Super smart animals. Great for photos but they will get in you bags at the pool and beach and get in your room if you dont latch the door or while housekeeping is in your room. Housekeeping can just walk in. Big place so they are cleaning on a rotating schedule and into the evening. Get a door block. Food was hit or miss. I loved some of the preparations but the misses were big. Piles of warm sushi, grilled vegetables in oil water, sausages that were cooked into firewood. TIPS Lots of photo opportunities so be prepared. If ypu like taking pics or if you are an artist of any type. Be prepared to walk. Big resort but worth it. The room hallways connect so you can stay dry in the rain or stay out of the sun. Learn the map so you dont miss out on all the things offered. For families there are lots of kid things, for couple lots of privacy. The is not a lot of entertainment in the evening so plan accordingly. I was solo so I noticed more than others. There are entertainment events most nights. I will back to this resort. I had photos but the software was glitching and i couldnt add them.
Stayed 4 nights in Oct 2024

8/10 Good

Trevis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
A group of us went for my 40th birthday. Overall the property was a good place. We had fun and most of the specialty restaurants had great food but make reservations far in advance or you’re not getting in, especially larger groups. Buffet is meh. There are a lot of animals as other people mention but they didn’t bother us. Drinks are ok but weak. The property is huge so lots of walking unless you want to wait for a shuttle that may or may not show up.
Stayed 7 nights in Oct 2024

8/10 Good

Deanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is beautiful, lots of wild life and lush greenery! We were upgraded to VIP and the best part for us was access to latte in the lobby each morning!! The food was plentiful, lots of selection but could use more seasoning Overall had a great time!
Stayed 7 nights in Oct 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno todo
Stayed 5 nights in Oct 2024