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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property
5-star beachfront property near Akumal Beach

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Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
10 restaurants, breakfast, lunch, dinner served; Pan-Asian cuisine
Lobby
Terrace/patio
Garden view

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Akumal Beach
    ‪9 min drive‬
  • Yal-ku Lagoon
    ‪11 min drive‬
  • Half Moon Bay
    ‪14 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪267 min drive‬

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View Quadruple

  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View

  • Ocean view
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

  • 52 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout drapes

Mini Suite

  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Garden view

Mini Suite Quadruple

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

About the area

Akumal

On the beach.You'll be within 3 miles (5 km) of Akumal Beach and 6 miles (10 km) of Xpu-ha Beach with a stay here. Cenote Azul is within 6 miles (10 km) and Half Moon Bay is within 9 miles (15 km).

What's nearby

  • Akumal Ecological Center - 9 min drive - 8.6 km
  • Akumal Beach - 9 min drive - 8.6 km
  • Riviera Maya Golf Club - 10 min drive - 11.1 km
  • Yal-ku Lagoon - 11 min drive - 10.8 km
  • Half Moon Bay - 14 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5-star beachfront property near Akumal Beach
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 10 bars/lounges. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free. A complete renovation of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive was completed in December 2024.

This 5-star Akumal property is smoke free.

  • 934 guestrooms or units
  • 3 levels
  • 18 buildings
  • 10 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 10 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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  • Breakfast included
  • All-inclusive
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4.2 out of 5, Very good, 1,786 reviews
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CA $509 total
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 138 reviews
Rating 8 - Good. 30 out of 138 reviews
Rating 6 - Okay. 17 out of 138 reviews
Rating 4 - Poor. 7 out of 138 reviews
Rating 2 - Terrible. 3 out of 138 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Collin

The facilities are rundown, requiting major upgrades to not look like it was last updated in 1987. The a la carte restaurants are as easy to get in to as Fort Knox on a Tuesday. Staff is nice, but not trained at all to deal with tourists simple questions, constant confusion and lack of minimal organization. The rooms and facilities are spread out over what feels like the state of texas where you might need a small plane or helicopter to get to the beach, or demystify the secret code to find the restaurants or other areas of the resort you would like to visit and utilize. Vast majority of the staff don't know themselves where certain parts of the resort are….. it was laughable and we chose to simply give up after 2-3 days as it was becoming extremely frustrating. As a frequent traveler / vacationer i HIGHLY recommend NOT staying here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pavlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 10 nights in Jan 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a great beach that is clean with clear water and the ability to be in the ocean and enjoy the water. With 3 huge pools there were plenty of chairs with no early sunrise chair saving needed. The beach bar rotated a daily fresh prepared lunch and the staff was friendly and kind. Overall a great trip.
Stayed 5 nights in Dec 2024

8/10 Good

Serhii

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The holiday was good and pleasant except for the fact that we had to change three rooms until we found a working air conditioner
Stayed 10 nights in Jan 2025

10/10 Excellent

Wendy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serving staff were AMAZING! Shout out to Irene and Louisa serving our drink orders from the pool bar. We enjoyed walking the beautiful and tropical paths. The grounds and building are maintained and cleaned constantly. Many food choices and ethnic restaurants to try (all delicious!) . . . . enjoyed the Lion King show. The only thing we didn't enjoy was the 70's show on our very first night. Costumes were inappropriate ( too many butts hanging out) as was the grinding and gyrating happening on stage. Other than that very small unpleasantness, everything else was FANTASTIC!!! 9.9/10
Stayed 5 nights in Jan 2025

10/10 Excellent

Murray

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amenities were good, Leo our concierge was great, Louisa and Irene were incredible servers, AC was poor in our room, overall good experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our trip to GS! Such a beautiful resort, lush and green within the jungle. Beach and ocean are stunning, lots of fish right at the resort, Plenty of wildlife to admire: monkeys, raccoons, coatis, cats, iguanas… luckily no snakes for us. The buffet was the best one I have experienced, large, clean and lots of yummy options. The a la cartes were fantastic! Our favourite was the Italian restaurant “Tonino.” Our waiter Rigo was incredible and went above and beyond to make sure we were well taken care of. The food at this place was awesome and will be the reason we come back. Be prepared to walk a lot since the resort is very large, we don’t mind walking so this was fine for us. The nightly shows we watched were fantastic: Michael Jackson, 70’s show and the Lion King. Only issues we struggled with was minimal bathrooms working and available for the size of the resort. And we would have liked hand sanitizer to be encouraged to everyone prior to entering the buffet and restaurants to prevent passing illnesses throughout guests. There was none anywhere on the resort. Rooms were standard, AC seems to work very minimally and make sure you bring your own toiletries since they do not offer much. No lotion, conditioner, or extras or any kind. Otherwise we loved this resort and will hopefully be back one day.
Stayed 7 nights in Jan 2025

10/10 Excellent

Zonia Rosmeri

Stayed 7 nights in Dec 2024

10/10 Excellent

Eric Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about the resort. It was my first vacation and my first all inclusive. I would love to go back and would recommend this resort to anybody
Stayed 7 nights in Jan 2025

6/10 Okay

Mikaela

Travelled with partner
Disliked: Staff & service
Medocre
Stayed 7 nights in Jan 2025

8/10 Good

Carrie

Travelled with group
Liked: Cleanliness, staff & service, amenities
I just returned from 11 days at the Grand Sirenis. Overall I had an amazing time and here is my honest opinion. This property is beautiful and spacious. Lots of opportunities to explores different areas, pools, beaches…the lazy river. The ocean was amazing! A couple days of murky water but most days the sea was clear and warm. I found the pools to be a little cool but on a warm day it didn’t take long to get used to. Both main pool areas are clean with lots of seating, bar and even food options close. The horseshoe pool is starting to show signs of needing some tlc but seemed to be the quietest of the 3 if you were looking for a little shade or refuge. I had no problem booking 4 al a carte restaurants. Loved my dinner at the Butcher. The buffets were mediocre at best, there was always something to eat but consistency and temperatures were lacking. The room was not updated but was serviceable, the bed was uncomfortable. Come to find out mid stay the pillow top mattress had been turned upside down, from the stains the bottom I had no intention of finding out why they had flipped it over. My last morning I woke up at 5 am to no power and no ac. Needless to say I was not a happy guest. I hoped to go back to sleep and it would come back on before I had to pack and get ready to leave but I neither happened. It doesn’t take long for the temperatures to rise inside. I had a 14 hour travel day ahead of me, so to not being able to shower and packing in the dark made for a long day.
Stayed 11 nights in Jan 2025

8/10 Good

LISA

Liked: Cleanliness, staff & service, amenities
Staff was exceptional. Food was good. Rooms need some repair. We had chairs with rips and paint spots on them. Bathtub took an hour to fill. Air conditioning hardly cooled the room and we lost power once. We were contacted daily to make sure things were going well. Superior customer service. They just need to work on some cosmetic updates and this place will be golden! I would still go back even with the flaws. Great family resort.
Stayed 12 nights in Jan 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They are renovating and im sure the little things will be repaired paint peeling concrete chipping. But over all great place lots of options for food and pools. Beach was great. Then entrainment was good over all. Lots of wildlife on the resort nice to see
Stayed 13 nights in Jan 2025

10/10 Excellent

Graciela Giraldo de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2024

6/10 Okay

Ramie

Travelled with family and small children, Travelled with group
Liked: Amenities
The beach and view of the ocean were amazing. Able to snorkel right off the property. Some areas of the property were not wheelchair assessable, including some of the washrooms.
Stayed 10 nights in Dec 2024

4/10 Poor

kimia

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately not happy at all with our booking and stay at this resort. The service and food were terrible. The restaurants were not available to book, during our 5 days stay they told us they are all booked. At the beach restaurant it was all left over burgers and hotdogs that was not even warmed up. The towel station by the pool was always closed so we had to walk all the way to beach to get towel. The transportation inside the resort was with golf carts and they were supposed to stop by every 15 minutes however most of the time they wouldn't show up. I would say there were not enough golf carts for the resort. Our shower door was not closing all the way and water keep coming out , ended up me slipping on the floor. When we brought it to manager, they sent someone to fix it. But you do t want to go to a resort and keep reporting their problems to them. when we asked for extra sheet and blanket it took them 3 hours to bring it to us. The resort itself is beautiful and it has a lot of great pools and great beach , great shows at night time, but again the service and things not being available made our stay experience very unpleasant.
Stayed 5 nights in Dec 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people, nature, premises and food were amazing - 10 out of 10. I’ll definitely recommend this place and will come myself many more times❤️
Stayed 6 nights in Nov 2024

6/10 Okay

Kimberley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property grounds are lovely. The rooms are dated and things not properly working in some cases. The resort is huge. Did not get the real lay of the land until the week’s end. Lots of walking.
Stayed 7 nights in Dec 2024

10/10 Excellent

Scott Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Jeffry Rafael Martinez

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is memorable and the beach is breathtaking. I really liked the staff and the services in general. People were really friendly and happy to help. I appreciate the fact that the hotel hires local people, Mayan culture, very humble and authentic people. The hotel had renovated buildings and some older ones, we were offered an upgrade because of our event, proposal, and this was muchly appreciated! Even although our room was not ready, they managed to find us another room on the meantime. The next day we got to our seaview room. It was new year’s eve so I figured some staff didn’t show up for work which happens everywhere. I disliked the fact that all the a la carte restaurants were full booked from day 1. We struggle to get in a peruvian restaurant. This was pitiful, as we booked here also for the quality restaurants. The concierge would tell us to come the next day but reservations were always fully booked. Had the impression these seats were mostly reserved for club members. The buffet food was decent but we were fed up after the 3rd day. Restaurants reservation definitely needs improvement. Food quality at the buffet was nearly excellent, we had lobster for New Year’s and this was amazing! Hotel is a bit far from the airport about 1h20. Overall I really recommend this hotel and will be coming back for sure as we made it a memorable place for our family were I proposed to my fiancé at the beach! 😍
Stayed 7 nights in Dec 2024

10/10 Excellent

Colleen Danielle

Travelled with partner
Beautiful resort; super friendly staff; great food and drinks!
Stayed 7 nights in Jan 2025

10/10 Excellent

Brad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great vacation here. The beach was beautiful with lots of fish to see, lots of indigenous animals patrolling the grounds including monkeys, awesome pools and lazy river, huge sprawling grounds to explore and friendly helpful staff. Great all inclusive.
Stayed 5 nights in Jan 2025

4/10 Poor

Aviv

Stayed 7 nights in Dec 2024

8/10 Good

Rigo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Was a beautiful resort! First night was a bad experience with the room but they took care of it next day and made things right with a steak dinner. Overall a great place to stay!
Stayed 4 nights in Jan 2025

8/10 Good

Jose, ELKHORN

Travelled with family
Liked: Cleanliness, amenities
I think the staff was overwhelmed by the season. It was hard to find a clean table at the buffet and sometimes it would take a while for staff to come and ask if you wanted a coffee or water. Overall a good experience but not great.
Stayed 8 nights in Dec 2024