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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property
4-star beachfront property near Akumal Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Garden view
Private beach, white sand, sun loungers, beach umbrellas
Outdoor wedding area
11 bars/lounges, poolside bar, beach bar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • On private beach
  • All-inclusive
  • Pool
  • Bar
  • Breakfast included

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Hekab Be Biblioteca
    6 min drive
  • El Rancho Steak House Restaurant
    10 min walk
  • Tulum Bus Terminal
    24 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    267 min drive

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View Quadruple

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

  • 52 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout drapes

Mini Suite

  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout drapes

Mini Suite Quadruple

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

Hilton Tulum Riviera Maya All-Inclusive Resort

Pool
Breakfast included
All-inclusive
Spa
4.2 out of 5, Very good, (1491)
The price is CA $795
per night
CA $795 total
includes taxes & fees
4 Jan - 5 Jan
Hilton Tulum Riviera Maya All-Inclusive Resort

About the area

Akumal

On the beach.You'll find Akumal Beach and Hekab Be Biblioteca within 3 miles (5 km) of this property. Also, Akumal Ecological Center is within 3 miles (5 km) and Xpu-ha Beach is within 6 miles (10 km).

What's nearby

  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Riviera Maya Golf Club - 10 min drive
  • Yal-ku Lagoon - 11 min drive
  • Half Moon Bay - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4-star beachfront property near Akumal Beach
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar, and a poolside bar. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool, and a spa tub. Self parking is free.

This 4-star Akumal property is smoke free.

  • 934 guestrooms or units
  • 3 levels
  • 10 buildings
  • 10 dining venues
  • 11 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar on the beach
  • Bar by the pool
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private spa tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and hair dryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: WiFi (USD 0 per hour)
  • Available in some public areas: WiFi (USD 0 per hour)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Motor boating
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Smart TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Private spa tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1564 out of 3396 reviews" "
Rating 8 - Good. 878 out of 3396 reviews" "
Rating 6 - Okay. 445 out of 3396 reviews" "
Rating 4 - Poor. 260 out of 3396 reviews" "
Rating 2 - Terrible. 249 out of 3396 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

sharon

Travelled with partner
Liked: Staff & service, amenities
The beach was perfect. Sheltered enough to be safe but open enough to be clean. The property is undergoing renovations right now so not everything was open. We look forward to returning when the work is completed. Also, the staff was friendly and always willing to help. The food was amazing.

10/10 Excellent

Jeffrey Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15 time down there and always wonderful
Stayed 7 nights in Nov 2024

8/10 Good

Rhonda

Stayed 8 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
The property is amazing, however it is extremely large and one thing one must take into account is the amount of walking that is involved. 15 min walk minimum to anywhere from the room. There is shuttle service that is offered but that is something that you have to wait on and in case of bad weather may not offer sufficient room thus extending wait times. The food is much much better than other resorts at all the restaurants and buffets, but room service is limited to only dogs, burgers and a salad. The staff is absolutely top notch. Everyone goes out of their way to make you feel happy and that your trip is enjoyable. Even tho there were many construction projects going on all at once, the property was very quiet and access to all activities was not hindered.

4/10 Poor

Alicia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third and last stay here. We spent 14 nights at GS and could tell from day 1 that the resort is going downhill fast. From watching them rinse toilet plungers in the fountains that people dip their feet in to the open live electrical lines next to the pool to the staff at the beach cafe throwing ice at the wildlife and almost hitting us, these are only a few things. Our toilet would not flush and, despite telling several staff, it never even got looked at. The bed was incredibly uncomfortable. We woke up sore every morning. The maids would fold our dirty towels from the floor and put them back up for us to use as if they were replaced. They are adding restaurants, which is great, but more restaurants were closed than open, limiting availability and choices. The buffet was ok but seemed repetitive every night. The ladies rarely come by to serve drinks in the pool. We noticed the same trash on the ground several days in a row around the property. We loved Karla in the coffee shop. She was always smiling and took great care in the drinks. Also, Ramon at the dinner buffet works very hard and is great.
Stayed 14 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice resort; poor food options + customer service
Nice property. Limited entertainment. Great quality food at the buffet restaurant. Poor food quality and incompetent waiters at the “specialty” restaurants.
Stayed 8 nights in Sep 2024

6/10 Okay

Mason

Travelled with family
Liked: Cleanliness, staff & service
We stayed 2 years ago and were very happy with resort. This time with renovations most of what we enjoyed previously were closed. Most restaurants were not available, concierge making little efforts to accommodate with exception of Leo and Omar who were friendly and helpful. Will not plan to come back to this particular resort
Stayed 6 nights in Sep 2024

10/10 Excellent

Tyler Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 6 nights in Sep 2024

4/10 Poor

Noreen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Heeralall

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Facility is dirty
Stayed 5 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had the best time at Grand Sirenis! The resort is wonderful in every aspect. We loved the beach and lazy river. The food was also really good. Lots of options to choose from. The shows at night were very well put together with really talented dancers. Another highlight was getting to see the dolphins onsite! Special shoutout to Ricardo at the front desk. He was so kind and helpful, making sure we had a great stay. Also, Erik in the main dinning hall was excellent. He's there for breakfast and lunch. The best waiter at the resort, so attentive and friendly! My only con would be the main concierge of our building. He was not very helpful and was barely there. Overall we had a great stay. They made us feel extra special for booking with Expedia. We would definitely recommend the Grand Sirenis :)
Stayed 6 nights in Aug 2024

10/10 Excellent

junsung, buena park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Zuzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property
Stayed 7 nights in Sep 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and honest. Great place to stay for families and couples !
Stayed 3 nights in Sep 2024

6/10 Okay

Parthkumar

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Estee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful vacation. Booked 2 rooms w/ double beds for 4 people. To have connected rooms we settled for a king bed in one room & double beds in the other. Rooms were spacious & renovated. AC worked better in one room than the other but manageable with the ceiling fans and open doors for circulation. Good shower pressure, HBO channels on TV. Beach is clean & calm, no waves no sargassum problem! Beach has rocky coral at the entrance but the sand is soft beyond that. Beach chairs need updating. Pools were refreshing, with no need to reserve. There’s a quiet pool and a pool with activities. Lazy river was so fun, though more new floats would be better. Plenty of activities which we enjoyed especially bingo/music trivia and pool aerobics with Gigi, Yessica, Papi Chulo, and Jerry. Only downside was difficulty getting restaurant reservations due to closures and limited options. Buffet was good and drinks were excellent. Sit under the vents if you want to feel AC. Maid service every day we had a different towel animal it was so mindful. We loved the wildlife - raccoons , sereque, coati, monkeys, cats, pelicans, fish, iguanas, lizards. Cabanas could use hooks to keep belongings safe from animals. Easily walkable resort (we walked to the turtle beach) and shuttles are available. Free hydrotherapy session at spa was a nice bonus. We had such a pleasant time and would return.
Stayed 7 nights in Aug 2024

4/10 Poor

CHARLSIE, Kentwood

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms at this hotel are dilapidated and could use a total renovation. The showers and tubs need to be thoroughly cleaned and reglazed. The A/C isn't consistent and the rooms are all moist and have a moist smell that's impossible to ignore. The staff were friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd time at Sirenis... it was phenomenal! From the moment we checked in we felt the love from the Guest Service... Ricardo, Diana and Marlene. I don't have enough words to thank Marlene for the exceptional attention she gave us. She made us feel extra special, like family! Marlene assisted with an ocean view room upgrade plus booked the specialty restaurants and the hydrotherapy spa for us. Her team kept checking on us during our stay. Ivan, Mauro, Diana and Marlene (pampering us everywhere) were waiting at the different specialty restaurants to welcome us. The drinks at the Lobby bar were excellent... thank you Martín and Luis (who also served us at the beach bar). We loved Casa Alma! Miguel was so welcoming and Alfredo's service was excellent. The food was extraordinary delicious. It was our favourite! A warm thanks to waiters Marcelino and Jose at the lobby buffet. Loved their service. The Spa was wonderful and Rafael was simply awesome! We had a blast at the spa! Sirenis grounds is beautiful and well maintained and even though they are undergoing major repairs, it was barely noticeable. The pools including the lazy pool were big and clean. The ocean was beautiful, a little rough but that's mother nature's call. We always found lounge chairs both at the pool and by the beach. Many bars and plenty fresh delicious food all over. This vacation was one of the best ever thanks to Marlene, her team and all the staff. Every employee at the resort made our vacation
Stayed 3 nights in Sep 2024

6/10 Okay

Kristian

Travelled with family
Liked: Cleanliness, staff & service
A lot of trying to sell timeshares and memberships. Definitely limited for regular guests and half the property and amenities were only available for certain memberships, depending on your wristband color including shuttle services, food items and certain restaurants and bars on property
Stayed 3 nights in Sep 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Sergio

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Half of the complex was closed due to renovations, also some activities like the disco were cancelled with no notice at all, happened to me twice in 7 days. Due to the renovations, dining/restaurants availability was limited so we could only make reservations for 3 out of the 7 days we stayed there. The resort is huge and the wait for transport inside of it is around 15-20 minutes. This is way too much wait for a resort. Lastly, all the pools/water activities close at 7 PM, this seems way too early. Overall, it is decent place, but I think it in no way reflects the cost.
Stayed 6 nights in Sep 2024

10/10 Excellent

Irma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the exceptional treatment/service of Marlene, Ricardo, Luis, Diana and Edgar at Concierge. Luis at Beach bar. We had a Fantastic time!!! Looking forward to booking real soon.
Stayed 3 nights in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i did not like is that many services were unavailable due to maintenance but we were no notified before reserving, no compensation given for that
Stayed 6 nights in Sep 2024

6/10 Okay

Melissa Sheleeza

Liked: Staff & service, property conditions & facilities
Pros - beach was great. There a section where there were a ton of fish around you - pools were great but could add some music - lazy river was great - most of the staff are friendly - lots of animals around the resort Cons - food had no taste. No authenticity - room had a smell - room had a ton of ants inside - drinks werent the greatest - check in process was too long. Took around 25 minutes a person/family - a la carte food wasnt great
Stayed 7 nights in Aug 2024