Barceló Maya Tropical - All Inclusive

4.0 star property
4-star beachfront property near Xpu-ha Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Tropical - All Inclusive

2 outdoor pools, open 9:00 AM to 7:00 PM, sun loungers
Private beach, white sand, sun loungers, beach towels
Private beach, white sand, sun loungers, beach towels
Junior Suite, Oceanfront (Premium Level)
Sauna, spa tub, steam room, Turkish bath, body treatments, hydrotherapy

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff, property condition

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • On private beach
    On private beach
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa

Explore the area

Map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    1 min walk
  • Oasis Beach
    1 min walk
  • Ecopark Kantun Chi
    9 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    259 min drive

Room options

Superior Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Premium Level)

  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Xpu-Ha

On the beach.Your stay at this Xpu-Ha property places you within a 10-minute walk of Xpu-ha Beach and Ecopark Kantun Chi. Also, Cenote Cristalino is within half a mile (1 km) and Puerto Aventuras Marina is within 2 miles (3 km).

What's nearby

  • Ecopark Kantun Chi - 9 min walk - 0.8 km
  • Cenote Azul - 15 min walk - 1.3 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.7 km
  • Puerto Aventuras Marina - 4 min drive - 3.3 km
  • Dolphin Discovery - 5 min drive - 3.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador Buffet - ‬9 min walk
  • ‪Carey Lobby Bar - ‬9 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬6 min walk
  • ‪Bar Mojado Beach - ‬13 min walk

About this property

Barceló Maya Tropical - All Inclusive

4-star beachfront property near Xpu-ha Beach
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Tropical - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 478 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Day bed
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
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Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
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Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1004 reviews" "
Rating 8 - Good. 244 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

daniel, La Prairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good with lots of choice. The beach and pools were very nice.
Stayed 11 nights in Aug 2024

4/10 Poor

Sandra S, Vancouver

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The food was not heated properly. We got to the buffet just as they opened and the food was not even warm. The omelette station undercooked the whites of the eggs, the whites were runny. Care was not taken in handling of the food. I killed a spider on the first day and it remained on the bathroom floor the duration of our six day stay.
Stayed 7 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Jorge Augusto, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandra, fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids water park is awesome. The fantasy show they have for the kids is a plus. We really enjoyed the little shops that are by the hotel and the restaurants. The buffet had a variety of selection of food and was very delicious. This was our second time going and will be coming back.
Stayed 4 nights in Aug 2024

8/10 Good

Yirsy

Liked: Cleanliness, property conditions & facilities
El hotel muy bueno, el servicio no es muy bueno por todo el personal, la comida excelente y los tragos son pésimos no se puede pedir tragos
Stayed 5 nights in Aug 2024

10/10 Excellent

CHARLIE SIP, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded at all, alot of seating by the pool and by the beaches - excellent
Stayed 7 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Dining could have been better but the property itself was great.
Stayed 3 nights in Aug 2024

8/10 Good

Christian, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Great pools and beach.
Stayed 1 night in Jul 2024

8/10 Good

Christian, Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and pools!
Stayed 5 nights in Jul 2024

6/10 Okay

Julio

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
Staff were a bit rude but surrounding were lovely. The beds were not comfortable seemed like old mattresses
Stayed 4 nights in Jul 2024

8/10 Good

Ioan

Travelled with family
Liked: Staff & service
Rooms are not updated, pretty old for 2024, food doesnt have to many options, landscape and the view was breathtaking
Stayed 6 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Sasshakay

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

8/10 Good

Raymond

Travelled with family, Travelled with group
Liked: Staff & service
This resort was huge. It was a beautiful resort for the most part, the ocean/beach was spectacular! The pools were probably 90* - just a little too hot if you’re a pool person. The restaurants were okay - nothing to write home about. We were nervous about getting sick with stomach troubles as this was apparently an issue- all 7 of us made it home without any issues. The room we were in was clean and cool, AC worked well. Check in was a breeze as well as check out. The drinks were what you would expect for an all inclusive- not great.
Stayed 7 nights in Aug 2024

6/10 Okay

Michael, flushing

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Steve

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
After a great vacation in Barcelo Riviera Maya palace in 2023, we decided to come back for another family vacation. Unfortunately, all of us, group of 9, got food poisoning and ended up being restricted to our room for most of the stay. We only ate at Barcelo so know that it came from the food there. Most of us were confined for our entire duration and now back in the US, are still struggling to get back to normal. Truly disappointing as it should have been a great vacation.
Stayed 4 nights in Aug 2024

8/10 Good

Matteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food not so good
Stayed 7 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation spot
Amazing resort. Everything you need is there. The shows and performers are professionals of highest level! Amazing snorkeling right off the beach! Our favorite place to vacation!
Stayed 4 nights in Aug 2024

10/10 Excellent

Alonso Ruelas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Jul 2024

6/10 Okay

Sabahudin

Travelled with family
Liked: Staff & service
Disliked: Amenities
Second time staying at this resort and our stay was okay. Pros: friendly staff, beautiful resort grounds Cons: food, rooms are old, musty smelling and need updates. Not able to make dinner reservations to more than 2 restaurants. Dirty pools. Dirty pool towels.
Stayed 7 nights in Jul 2024

6/10 Okay

Tamika

Stayed 3 nights in Jul 2024

6/10 Okay

Bulmaro

Liked: Cleanliness, property conditions & facilities
We traveled July. The beach was beautiful and clean, no sea weed.Property is very clean but all the staff is so overwhelmed due to the high volume of guests hosting the resort. We stay six nights and could get a single dining reservation. The buffet food is like a 5 of 10, in all the buffets ,the kids water park wasn’t working during the our stay, and we have to walked far to find other kids water park that we weren’t allowed. Once you check in , you are in your own, to find your room and property amenities no information is given to you, Two drinks at the time at the swim up bars, hard to find chairs at the beach’s or pools,
Stayed 5 nights in Jul 2024

10/10 Excellent

Atila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing saw lots of sea animals on the beach as we were swimming , swam with the sea turtles and the Dolphins sanctuary was amazing
Stayed 7 nights in Jul 2024