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Ocean Riviera Paradise All Inclusive

5.0 star property
5-star beachfront property near Mamitas Beach

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Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Eden Junior Suite Pool View | View from room
Eden Master Suite
10 bars/lounges, 4 swim-up bars, 5 poolside bars
On the beach, beach volleyball

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

Suite (Eden Master Suite Rooftop)

  • 186 sq m
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Eden Junior Suite Rooftop)

View from room

Junior Suite (Eden Junior Suite Rooftop)

  • 135.0 sq m
  • Sleeps 3

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

  • 57 sq m
  • Sleeps 3

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View

Eden Junior Suite Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Eden Master Suite

Eden Master Suite

Eden Master Suite

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

  • 57 sq m
  • Ocean view
  • Sleeps 4

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Junior Suite Standard

Junior Suite Standard

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Playa del Carmen

On the beach.Within a 15-minute walk of the property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and Punta Esmeralda Beach are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 5.0 km
  • Quinta Avenida - 9 min drive - 8.5 km
  • Playa del Carmen Main Beach - 15 min drive - 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

5-star beachfront property near Mamitas Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

  • 782 guestrooms or units
  • 4 levels
  • 4 buildings
  • 11 dining venues
  • 5 bars by the pool
  • 4 swim-up bars
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Magnifying mirror

Room amenities

Entertainment

  • 40-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1010 out of 1998 reviews
Rating 8 - Good. 502 out of 1998 reviews
Rating 6 - Okay. 260 out of 1998 reviews
Rating 4 - Poor. 110 out of 1998 reviews
Rating 2 - Terrible. 116 out of 1998 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly Jean, Mechanicsburg

Stayed 4 nights in Mar 2025

6/10 Okay

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and grounds are very clean and very nice! The restaurant staff is nice but very serious and didn't seem like they enjoyed their jobs immensely. Our waiters at the Mexicana and Italian restaurants were superb. The buffet staff were pleasant enough for the most part but weren't very interactive. One in particular sort of snapped at me when I asked for water, which was not impressive. The bartenders were fine, but mostly very serious and didn't joke around or seem like they enjoyed their jobs. Granted, they were very busy as there was mostly just one or two on staff at a time so they didn't have a lot of time, but compared to other resorts I've stayed at they didn't have fun with the people they were serving. My biggest criticism is the lack of snack options between 2-5pm. There was only one spot open at the beach for food and it was a 20-30 min wait just to get a table. My suggestion for the resort is to keep the snack bars at the pools open until at least 4 pm for grab-and-go type items or quick options. There was an option for room service, but the sandwiches were very skimpy (1 inch of meat for an 8 inch bun), and there weren't many other options other than fries for just a snack. The front desk people and guest services are very nice and very helpful. The maid services are very nice and thorough. Overall, we had a very good experience with minor details that were lacking.
Stayed 8 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Bechara, Cambridge

Stayed 6 nights in Jan 2025

10/10 Excellent

DAVID

Stayed 7 nights in Jan 2025

4/10 Poor

Kevin

Travelled with group
Disliked: Staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Akeem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a wonderful stay at the Ocean Riviera Paradise. The atmosphere was relaxing and the staff, especially Lisandro (Guest Concierge), went above and beyond to ensure our stay was enjoyable. We loved the well-maintained grounds, clean room, and abundance of amenities. The pools and dining options were great, making it a perfect getaway for us!
Stayed 5 nights in Jan 2025

8/10 Good

Kevin Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great 👍
Stayed 7 nights in Jan 2025

10/10 Excellent

Marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spent 7 nights at the ocean paradise in playa del Carmen with my family total 6 of us 2kids 4 adults youngest 6 oldest 60 and we all loved it and had a great time there is something for everyone
Stayed 7 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of four- two adults and two children (ages 4, 7). Overall, it was a great experience, the kids loved it. The kids club staff were amazing and had so many activities planned for the kids. They couldn't wait for drop off at 9:30 every morning. The club is only open from 9:30-12pm, then 2:30pm -4 pm. The water park was also great. The room was cleaned everyday, if that’s what you wanted. The fridge was also restocked everyday. They only gave two beers per day along with two small kiddie milks. Upon asking the person if we could have two additional milks then told us they couldn’t. That was a bit ridiculous. We didn’t receive any refill for two days afterwards, coincidence, who knows. We complained to the front desk on the third day and received only two of each again. This was the only negative in our trip. There was a variety of food options everyday. Kids loved eating there (picky eaters). The reservation restaurants were great. We went to the Italian and steakhouse. Highly recommend both. We also did the Mayan experience dinner and show on Saturday. The show was amazing. The kids absolutely loved it. The food provided was an experience of its self. They served the kids chicken tenders and fries. The adult menu was a variety of dishes paired with wine and tequila. Highly recommend.
Stayed 6 nights in Jan 2025

6/10 Okay

Shalom

Travelled with family
Coffee bar sucked and always a huge wait time. Buffet was small and small variety. Juice bar was always empty and not freshly squeezed. Liquor was the cheapest you can find unless you had the vip privilege package. Kids water park had low water pressure so the kids barely make it down the slides without pulling themselves down. Kids club wasn’t the best either. The pavers all around the property are all uneven and everyone is tripping all over the place. Beach was great. Staff was average.
Stayed 7 nights in Jan 2025

10/10 Excellent

Hellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly. The property was clean and had a variety of activities. It was a kid friendly resort but also had adults-only dining options. I enjoyed the variety in restaurants but you definitely need to make reservations. The live cooking show was my absolute favorite (The chicken was a highlight). Highly recommend it. Jazmin at the spa was great and Hector at Eden Pool. Thank you all for a wonderful stay!
Stayed 5 nights in Jan 2025

10/10 Excellent

Deitra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this resort was great. The staff was excellent. From the moment we arrived the front desk staff was amazing & accommodating. Aylin made our stay the best stay we could have asked for, top tier hospitality & service throughout our stay up until our departure. Cesar from the front desk also great. Will definitely return to this resort & looking forward to visiting another H10 property in the future.
Stayed 3 nights in Jan 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Claudia, O'Fallon

Stayed 2 nights in Jan 2025

4/10 Poor

Simone

Travelled with family, Travelled with family and small children
The receiving stuff is very welcoming and they established a WhatsApp channel of communication that worked well to reserve restaurants, bell boy to pick luggage’s at check out etc. The rest of stuff isn’t very friendly, the structure is very run down and not very clean. Food is quite below average and restaurants are very small so if you don’t make a reservation (even for the ones that don’t require a reservation) you will eat at the Buffett everyday. AC in the Room are very loud, and the hot tub on the balcony didn’t work. The Buffett area is full of birds that will defecate on chairs and tables. The sport bar had a roof leak and it would essentially rain inside the bar. These are just few of the things but I would never stay there again.
Stayed 5 nights in Jan 2025

8/10 Good

Prathamesh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Large and well maintained hotel with beach access and multiple pools. Our room was quite spacious and the amenities were in line with our expectations. The dining options were quite good and we enjoyed every meal we had. The only con was that the bathrooms were a bit old and were not very clean. The rooftop jacuzzi in our room was old and chipped and had dirt/hair when we arrived.
Stayed 3 nights in Jan 2025

6/10 Okay

Ross

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Kody

Travelled with partner
Disliked: Staff & service
We only spent 1 night as we live in Cancun and visited a friend that was here. But the staff was extremely rude to my wife.
Stayed 1 night in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice option for this price range . They work hard to keep guests happy.
Stayed 7 nights in Jan 2025

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many restaurants and great foods They need more staff the wait is longer than need to be They need more attention to details We emailed several time this is our birthday and no prep was done Normally you get a note or chocolate send to room Even when we said to restaurant no one acknowledged it and send cake But still great visit and we love to be back
Stayed 5 nights in Jan 2025

10/10 Excellent

Kevin

Great
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay here. The food was very good for an all-inclusive with a number of nice/varied restaurants, the staff was friendly and accommodating, the pools/pooldecks/beach/grounds were all immaculately maintained, the rooms were clean and comfortable with responsive housekeeping, and there was a great variety of facilities and activities. No complaints at all!
Stayed 4 nights in Jan 2025

10/10 Excellent

Cesar Augusto Castillo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and very friendly staff
Stayed 5 nights in Dec 2024