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Bahia Principe Grand Tulum - All Inclusive

4.0 star property
4-star beachfront property near Akumal Beach

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Photo gallery for Bahia Principe Grand Tulum - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
7 restaurants, breakfast, lunch, dinner served; international cuisine
Children's area
View from room
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Dolphinaris Tulum
    ‪7 min walk‬
  • Riviera Maya Golf Club
    ‪16 min walk‬
  • Aktun Chen
    ‪16 min walk‬
  • Tulum Intl. Airport (TQO)
    ‪70 min drive‬

Room options

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 31 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • 31 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Sports facility

Hilton Tulum Riviera Maya All-Inclusive Resort

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, (1693)
The price is CA $1,038
per night
CA $1,038 total
includes taxes & fees
20 Mar - 21 Mar
Hilton Tulum Riviera Maya All-Inclusive Resort

About the area

Akumal

On the beach.Within 2 miles (3 km) of this Akumal property, you'll find Riviera Maya Golf Club and Aktun Chen. Akumal Beach and Xcacel Beach are also within 3 miles (5 km).

What's nearby

  • Dolphinaris Tulum - 7 min walk - 0.6 km
  • Riviera Maya Golf Club - 16 min walk - 1.4 km
  • Aktun Chen - 16 min walk - 1.4 km
  • Akumal Beach - 11 min drive - 5.0 km
  • Half Moon Bay - 17 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 70 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬16 min walk
  • ‪Restaurante Yucatan - ‬4 min walk
  • ‪Restaurante Arlequin - ‬10 min walk
  • ‪Piscis snack bar - ‬17 min walk
  • ‪Los Corales - ‬17 min walk

About this property

Bahia Principe Grand Tulum - All Inclusive

4-star beachfront property near Akumal Beach
Bahia Principe Grand Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 4-star Akumal property is smoke free.

  • 978 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

SPA Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness center
  • Full-service spa
  • Golf course
  • Kayaking
  • Mini golf
  • Nightclub
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Hot tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Bahia Principe Grand Tulum - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 750 out of 1409 reviews
Rating 8 - Good. 338 out of 1409 reviews
Rating 6 - Okay. 158 out of 1409 reviews
Rating 4 - Poor. 80 out of 1409 reviews
Rating 2 - Terrible. 83 out of 1409 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL CHARLES, HAMILTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 7 nights in Sep 2024

10/10 Excellent

Shaha Abdullah

Travelled with partner
Liked: Cleanliness, staff & service
Our first time vacation in Tulum, Mexico. Was really excited about it but it didn't meet the expectations. The hotel is in a remote location and there was to transportation out of hotel to the Tulum city or surrounding areas! You either have to have a rental car or taxi! I was so surprised that a 5 star hotel didn't have airport pickup in their all inclusive packages! Had to pay almost $200 extra to go to hotel and back in airport. Hotel facilities was ok. Junior suit should have slippers to use in the room but there wasn't any! Bathtub and sinks Water wouldn't clear fast. Villas are spread out too far. Had to walk 10 mins from the room to lobby and buffet areas every meal time! There were carts/ trains available with a wait. Food options was ok but full of pork!! It was just disgusting that they would put pork with chicken and beef without any label on which is what!! Breakfast had minimum varieties mostly eggs everywhere! Instead of giving that much alcoholic drinks for free, they could've given us fresh coconuts! Instead they were selling coconuts for $800 pesos each!! All inclusive option didn't include all the restaurants within the Grand Tulum hotel area which i didn't know, otherwise i could've booked in Luxury Akumal or Sian kan! Grand Tulum had better reviews online. Anyway..overall an average experience. Might look for othet hotel options next year.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and friendly staff.
Stayed 4 nights in Nov 2024

2/10 Terrible

Maria De La Luz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Empleados i respetuosos
Stayed 4 nights in Nov 2024

2/10 Terrible

Dustin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst resort that I’ve ever stayed in the staff was unfriendly. It was advertised as all inclusive, but you were only allowed one dinner per person for every two nights staying at the resort the air-conditioning in the room didn’t work in either rooms. The property was poorly maintained in the staff had a terrible attitude. I would never recommend this resort and I would have never once knowing the things that I know now.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Monika Anna

Stayed 6 nights in Jul 2024

10/10 Excellent

Vavatau

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe and helpful staff especially the entertainment staffs were creative and fun!
Stayed 6 nights in Nov 2024

8/10 Good

Michael Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I had a pleasant experience. The resort was loaded with the natural beauty of God's creation, and overall, was clean and tidy. I also thought the dining options were outstanding, and the staff members were kind and very willing to help with any requests. The reason why I did not give 5 stars was due to an unpleasant odor in the room (2721) that I stayed in. I was told that this was an upgrade, but I do not understand how we were upgraded to a room with an unpleasant odor. That needs to be addressed and resolved. We mentioned the odor to the staff and they did respond by bringing a filter type machine. It helped, and I appreciate that. But I think the root of the issue should be addressed and resolved. In addition, Villa 27 was near what seemed to be the water treatment area and therefore, even outside of our room there were times when there was an unpleasant odor. However, I do not think the odor from inside the room was because of the smell from outside. Outstanding staff, great location, clean and tidy throughout the resort. Excellent food. Wish we did not have the issue with that unpleasant odor in the room. - Michael

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, very clean area, staff are very friendly. Polite and in very professional manner, they are very good, room all was very beautiful. Modern and contemprory design. We love everything about this place and recommend to all our friends.
Stayed 6 nights in Nov 2024

10/10 Excellent

DAVID ARTHUR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was awesome! Attentive staff, plenty of pool space with shade, and daytime and nighttime activities for all ages helped to keep my family busy for the entire week. The beach was swimmable for the kids thanks to the rock berms they’ve installed to break the waves along the shore. The resort feels slightly older in a few ways but, for the price, this is one of best family options in the area. Highly recommend if you’re looking for the most bang for your buck.
Stayed 4 nights in Nov 2024

4/10 Poor

Jamie Lee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of the vacation was the perfect weather. The beach was beautiful and the pools were nice. However, the hotel is very large. There is no room service or wait staff anywhere while at the pool or beach. The lines are always extremely long for drinks. The hotel deceives you. You DO NOT get two bedrooms. You get one with one bed and a pull out sofa bed. The bottom of bed was gross and not cleaned. The staff doesn’t help. They tell you to come back and check in two hours to get you away from the desk and then you go back and they tell you they can’t help. They ran out of towels for the pool. Making dinner reservations was very difficult. Some places are not even on the property so another false advertisement. I will never stay at a Bahia resort ever again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

4/10 Poor

Andrew M

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have bern to these resorts 4 times. Very disappointed in how unkept and rundown it was. Buffett had limited varieties as it had the same food all week. The main pool was fun but people throwing up in garbage cans and people bringing their own music on huge boombox so we cant hear any other music announcements was a bit much. We spent a lot if time at Coba as it was cleanerand more under control We wont be back
Stayed 8 nights in Nov 2024

8/10 Good

Teresa L, Elgin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. the grounds were amazing. The staff was great, especially Mateo. He was so helpful and friendly; he made our stay fantastic! I did not like the al la carte situation. There were no reservations available for any restaurant at all during our stay. We were forced to eat at the buffet for all of our meals every day. While the buffet had great options, it would have been nice to eat at a restaurant at least once.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rogelio B

Stayed 7 nights in Oct 2024

10/10 Excellent

Yesenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the very large selection of food that your buffet had and all very delicious, every day I had something different. I also liked the drinks the drinks were amazing and the stuff was so friendly. By far my favorite was the massage I experienced two different ones and they were phenomenal such a great experience. I was there celebrating my birthday and the room decorations made my day feel so special thank you all so very much!
Stayed 3 nights in Nov 2024

6/10 Okay

Yasmin

Travelled with family
Liked: Cleanliness
Food is not good, and drinks are ok people are not the kindness that Fernando guy that make reservations for the diner super rude over all I wouldn’t stay here again
Stayed 4 nights in Nov 2024

10/10 Excellent

escarlyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice and attentive my kids absolutely loved this place. Going back next summer.

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and clean, the staff is amazing. The bufete restaurants have food for everyone, but they play horrible music (all songs are sang by the same female in a horrible jazzy/ lobby tone). The App sucks, sometimes it works, some times it doesn’t. The availability to book specialty restaurants is very limited ( not sure if it is an app issue or booking capabilities of the restaurant). When you book, you can never talk to a person, no way to communicate directly to the hotel. The activities and shows are very good. Overall the place is very good.
Stayed 7 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every body was nice & friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Alta Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024