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DoubleTree by Hilton Queenstown

4.5 star property
Luxurious 4.5-star hotel with restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Queenstown

In-room safe, soundproofing, free WiFi, bed sheets
Bar (on property)
Exterior
Reception
Room, Accessible, Non Smoking

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
  • Remarkables Park Town Centre
    5 min drive
  • Queenstown Event Centre
    5 min drive
  • Cru Wine Bar
    4 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    5 min drive

Room options

View all photos for Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, soundproofing, free WiFi, bed sheets

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Hilton Queenstown Resort & Spa

Pool
Hot tub
Spa
Free WiFi
4.3 out of 5, Excellent, (1007)
The price is CA $441
per night
CA $508 total
includes taxes & fees
19 Jan - 20 Jan
Hilton Queenstown Resort & Spa

About the area

Kawarau Falls

Close to airport.Stay at this Kawarau Falls hotel and you'll be within half a mile (1 km) of Lake Wakatipu and 2 miles (3 km) of The Kingston Flyer. Remarkables Park Town Centre and Frankton Beach are also within 2 miles (3 km).

What's nearby

  • Queenstown Gardens - 11 min drive
  • Kiwi and Birdlife Park - 12 min drive
  • Skyline Queenstown - 12 min drive
  • Queenstown Beach - 13 min drive
  • The Remarkables Ski Area - 17 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬5 min drive
  • ‪Rata - ‬11 min drive
  • ‪Manaia Lounge - ‬5 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

DoubleTree by Hilton Queenstown

Luxurious 4.5-star hotel with restaurant
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A fitness center, a vending machine, and ski storage are also featured at the luxury DoubleTree by Hilton Queenstown. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Kawarau Falls hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 4 levels
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
DoubleTree by Hilton Queenstown offers 98 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Kawarau Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Korean

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi, Wired Internet (NZD 9.95)
  • Available in some public areas: WiFi (NZD 14.95), Wired Internet (surcharge)

Parking and transportation

  • Self parking on site (NZD 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 35 per person
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: NZD 14.95 (rates may vary)
  • Fee for wired internet in public areas: NZD 14.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Credit card charges are subject to a surcharge of 2 percent
  • A facilities fee includes use of: sauna; spa tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

DoubleTree by Hilton Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1004 reviews" "
Rating 8 - Good. 294 out of 1004 reviews" "
Rating 6 - Okay. 115 out of 1004 reviews" "
Rating 4 - Poor. 63 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 2 nights in Aug 2024

6/10 Okay

Teresa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

hannah

Stayed 3 nights in Aug 2024

6/10 Okay

Teresa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not Clean. But nice enough.
Dirty room, furnishings worn. I found bottle caps by the bed on the floor. Furniture fabric coming apart on bed and lounge chair. Coushions worn and dirty. Aside from that, the service was wonderful. All staff were friendly. Rooms are nice and quiet. Beautiful location on the lake, nice for a morning stroll. Easy parking (paid). Room service had Dairy Free options. Mushroom risotto -beautiful. Was charged $5.00 tray fee, weird. Overall a relaxing stay, I ended up staying another night.
Stayed 1 night in Sep 2024

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities
The Staff is amazing and great beds!!
Stayed 1 night in Sep 2024

6/10 Okay

Sulabha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Did not like that there were not any charging stations in the bedroom. Only one trash container in the bathroom. Breakfast was wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Piotr

Stayed 1 night in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve had an amazing time! Especially the front desk was extra helpful and I was able to book myself in to the Hilton pool for one day next door. The room was spotless and I had everything needed for cooking/baking. The GYM is also at the Hilton hotel next door and can be used for free. I would just wishes for a brochure to get more information about the location/hotel/directions. Other then that 5/5 ✨
Stayed 2 nights in Aug 2024

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

PY AMY

Travelled with group
Liked: Cleanliness, property conditions & facilities
The place was clean and tidy. The digital app key card was abit confusing at first.
Stayed 2 nights in Aug 2024

10/10 Excellent

kylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was amazing Staff super friendly and room was clean, stunning view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place, super clean in excellent condition, convenient location 2 minutes from water taxis.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2024

6/10 Okay

Gowan, Auckland

Liked: Cleanliness
Disliked: Property conditions & facilities
No parking
Stayed 1 night in Aug 2024

10/10 Excellent

MA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and gorgeous views. The bath is deep and so relaxing!
Stayed 1 night in Jul 2024

6/10 Okay

Dudley

Stayed 1 night in Aug 2024

8/10 Good

Tania

Travelled with partner
Liked: Amenities
Fit for what we needed and staff were all so friendly and accommodated us beautifully
Stayed 10 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Wonderful
Stayed 1 night in Jul 2024

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, and very accommodating staff.
Stayed 1 night in Jul 2024

10/10 Excellent

C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with great views
Stayed 1 night in Jul 2024

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe option in Queenstown, with a great lake view, the property is at a quiet corner and provided update and trendy setting for their international guest community.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natanya

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love the landscape of the view outside the hotel and our rooms!
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great spot. Great Hotel. Average Breakfast. House keeping sub standard. Would stay again
Stayed 6 nights in Jul 2024