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Kigali Marriott Hotel

5.0 star property
5-star luxury hotel near Kigali Convention Centre

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Photo gallery for Kigali Marriott Hotel

Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers
Bar (on property)
View from property
Junior Suite, 1 Bedroom, Non Smoking
Presidential Suite, 1 King Bed, Non Smoking (Balcony)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

Map
KN 3 Avenue Nyarugenge District, Kigali
  • Nyamirambo Stadium
    ‪5 min drive‬
  • Kigali Genocide Memorial Centre
    ‪6 min drive‬
  • Kigali Convention Centre
    ‪10 min drive‬
  • Kigali (KGL-Kigali Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Down comforters, pillowtop beds, minibar, in-room safe

Executive Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Balcony)

Presidential Suite, 1 King Bed, Non Smoking (Balcony)

Presidential Suite, 1 King Bed, Non Smoking (Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • City view
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking, Pool View

Down comforters, pillowtop beds, minibar, in-room safe

Executive Room, 2 Double Beds, Non Smoking, Pool View

  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Kigali

Central Kigali getaway .You'll be within half a mile (1 km) of Union Trade Center and 2 miles (3 km) of Ntarama Church with a stay here. Club Rafiki and Ryi'nyamirambo Market are also within 3 miles (5 km).

What's nearby

  • Union Trade Center - 11 min walk - 0.9 km
  • Nyamirambo Stadium - 5 min drive - 4.7 km
  • Kigali Genocide Memorial Centre - 6 min drive - 4.3 km
  • Kigali Heights - 9 min drive - 5.9 km
  • Kigali Convention Centre - 10 min drive - 6.2 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive

Restaurants

  • ‪Executive Lounge - ‬3 min walk
  • ‪UMUT Cafe&Restaurant - ‬14 min walk
  • ‪DownTown - ‬5 min walk
  • ‪Makfast - ‬9 min walk
  • ‪Fusion Restaurant - ‬13 min walk

About this property

Kigali Marriott Hotel

5-star luxury hotel near Kigali Convention Centre
Kigali Marriott Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 14 meeting rooms are available. A children's pool, a sauna, and a terrace are also featured at the luxury Kigali Marriott Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Kigali hotel is smoke free.

  • 254 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Kigali Marriott Hotel offers 254 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Kigali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, French

Similar properties

Exterior

Four Points by Sheraton Kigali

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 73 reviews
The price is CA $223
CA $277 total
includes taxes & fees
Apr 25 - Apr 26
Four Points by Sheraton Kigali

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 23 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23 per person
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 50)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.

Property is also known as

Kigali Marriott
Kigali Marriott Hotel Hotel
Kigali Marriott Hotel Kigali
Kigali Marriott Hotel Hotel Kigali

Kigali Marriott Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 155 out of 216 reviews
Rating 8 - Good. 40 out of 216 reviews
Rating 6 - Okay. 7 out of 216 reviews
Rating 4 - Poor. 5 out of 216 reviews
Rating 2 - Terrible. 9 out of 216 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Would stay here again.
Stayed 5 nights in Nov 2024

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were excellent, helpful and personable. We only had the buffet breakfast during our stay, and there were many choices all well prepared. The room and bed were very comfortable. A few issues - the TV several times turned on by itself, including in the middle of the night, the shower door didn't close completely and leaked onto the mat, and while I was pleasantly surprised to be offered a takeout breakfast for our early departure to the airport, we did not have the tea I remember ordering. We were happy with our stay and will return for our next trip to Kigali
Stayed 3 nights in Dec 2024

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Dec 2024

2/10 Terrible

Mpayimana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
I stayed at the Marriott Kigali, and I must say my experience was very disappointing. The service was far from what I expected from such a renowned establishment. Room service was extremely slow, and when my order finally arrived, it was not what I had requested. Additionally, I noticed a lack of attention towards the guests, which truly ruined my stay. I was hoping for better service and more care from the staff. I do not recommend this hotel if you are looking for quality service.
Stayed 1 night in Dec 2024

10/10 Excellent

alfredo

Stayed 4 nights in Dec 2024

10/10 Excellent

Edmund

Stayed 1 night in Nov 2024

10/10 Excellent

Ifeanyi Augustina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe, polite and helpful staff
Stayed 5 nights in Nov 2024

10/10 Excellent

soo hyun

Stayed 4 nights in Nov 2024

10/10 Excellent

Ugochi

Stayed 1 night in Sep 2024

10/10 Excellent

Hossam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was someone to immediately provide helpful service whenever I heeded it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosemeire

Liked: Amenities
Very pleasant hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

June

Stayed 4 nights in Jul 2024

10/10 Excellent

Colleen

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Janet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and service was good. Food was average. I had better tasting food at the Four Points in Kigali during my past visit. The lounge menu in 2022 was better than current menu. Thanks!
Stayed 3 nights in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing staff - very polite - clean room and excellent service
Stayed 4 nights in Apr 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for business and hotel is ideally situated for work
Stayed 3 nights in Apr 2024

10/10 Excellent

manyara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

4/10 Poor

Molly

Stayed 1 night in Apr 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Marriott are the best! Everyone at the front desk is incredibly kind and helpful, the team who prepare the meals in the dining room and for room service are truly experts whipping up excelling meals, and of course there is no better housekeeping crew--the rooms were perfect! The team who works here truly made our vacation wonderful. We were so happy to stay here and can't wait to be in Rwanda again so we can return.
Stayed 7 nights in Aug 2023

10/10 Excellent

otieno, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an immaculate property with very attentive staff. The food options, whether breakfast buffet, room service or restaurant were all varied, and delicious. The decor and lighting were eye catching and the high lobby ceiling overlooking the dining below and outside areas were exquisitely executed. Fantastic property.
Stayed 2 nights in Feb 2024

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024