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Kobe Portopia Hotel

4.5 star property
4.5-star luxury hotel near Port of Kobe

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kobe Portopia Hotel

Indoor pool, seasonal outdoor pool
Exterior
Lobby
Main Building Superior Floor, Triple Room, Non-smoking
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
10-1 6-chome, Minatojima Nakamachi Chuo-ku, Kobe, Hyogo-ken, 650-0046
  • Kobe Convention Center
    3 min walk
  • Kobe International Exhibition Hall
    13 min walk
  • Port of Kobe
    16 min walk
  • Kobe (UKB)
    5 min drive

Room options

View all photos for Double Room, Non-Smoking (South Building, South Resort Floor)

Double Room, Non-Smoking (South Building, South Resort Floor)

Double Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House (Twin or Double Bed based on Availability)

Desk, iron/ironing board, free WiFi, alarm clocks

Run of the House (Twin or Double Bed based on Availability)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking

Main Building 24F Premier Double Room, Non-Smoking

  • 25.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

Desk, iron/ironing board, free WiFi, alarm clocks

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool) (Single Use)

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking

Main Building 24F Premier Twin Room, Non-Smoking

  • 29.6 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking

Main Building 24F Premier Triple Room, Non-Smoking

  • 31.3 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

Desk, iron/ironing board, free WiFi, alarm clocks

Main Building Mid Century Floor Twin Room, Non-Smoking (Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Semi-Double Room, Non-Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Main Building Mid Century Floor Semi-Double Room, Non-Smoking

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking (Main Building)

Desk, iron/ironing board, free WiFi, alarm clocks

Semi Double Room, Non Smoking (Main Building)

  • 22 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

Desk, iron/ironing board, free WiFi, alarm clocks

Twin Room, Non-Smoking (South Building, South Resort Floor, Single Use)

  • 39 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking

Main Building Superior Floor, Triple Room, Non-smoking

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Main Building Superior Floor, Double Room, Non-smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Main Building Superior Floor, Double Room, Non-smoking

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

Desk, iron/ironing board, free WiFi, alarm clocks

Main Building Superior Floor, Semi-Double Room, Non-smoking (1, 2 person)

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Main Building, Superior Floor Twin Room, Non-smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Main Building, Superior Floor Twin Room, Non-smoking

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

Standard Triple Room, Non-Smoking (Main Building, 7-15F)

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

Desk, iron/ironing board, free WiFi, alarm clocks

Twin Room, Non Smoking (Main Building, 7-15F, Single Use)

  • 27 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking

Main Building 24F Premier Semi-Double Room, Non-Smoking

  • 22.4 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Desk, iron/ironing board, free WiFi, alarm clocks

Main Building Executive Floor, Twin Room, Non-Smoking (Free Access to Gym, Indoor Pool)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

Desk, iron/ironing board, free WiFi, alarm clocks

Quadruple Room, Non-Smoking (South Building, South Resort Floor, Twin Room with 2 extra beds)

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Murphy Beds

View all photos for Triple Room, Non-Smoking (South Building, South Resort Floor)

Triple Room, Non-Smoking (South Building, South Resort Floor)

Triple Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Standard Twin Room, Non-Smoking (Main Building, 7-15F)

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Twin Room, Non-Smoking (Main Building, 7-15F)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

Main Building Executive Floor, Double Room, Non-Smoking (Free Access to Gym, Indoor Pool)

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Main Building Mid Century Floor Twin Room, Non-Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Main Building Mid Century Floor Twin Room, Non-Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Single Room, Non-Smoking (Main Building, 7-15F) 1 single bed

  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking

Main Building Mid Century Floor Double Room, Non-Smoking

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non-Smoking (South Building, South Resort Floor)

Desk, iron/ironing board, free WiFi, alarm clocks

Twin Room, Non-Smoking (South Building, South Resort Floor)

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking

Main Building Mid Century Floor Triple Room, Non-Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

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About the area

Kobe

City center retreat .Your stay at this Chuo Ward hotel places you within 2 miles (3 km) of Port of Kobe and Kobe Animal Kingdom. Meriken Park and Kobe Tower are also within 3 miles (5 km).

What's nearby

  • Kobe International Exhibition Hall - 13 min walk - 1.1 km
  • Port of Kobe - 16 min walk - 1.3 km
  • Kobe Animal Kingdom - 2 min drive - 1.9 km
  • Kobe Tower - 5 min drive - 4.9 km
  • Meriken Park - 6 min drive - 4.8 km

Getting around

  • Shiminhiroba Station - 2 min walk
  • Kobe Kasuganomichi Station - 5 min drive
  • Kansai Intl. Airport (KIX) - 71 min drive

Restaurants

  • ‪IKEA - ‬10 min walk
  • ‪スウェーデンビストロ - ‬11 min walk
  • ‪讃岐製麺所 - ‬12 min walk
  • ‪チャイニーズダイニング チリケン - ‬7 min walk
  • ‪ビッグボーイポートアイランド店 - ‬7 min walk

About this property

Kobe Portopia Hotel

4.5-star luxury hotel near Port of Kobe
Kobe Portopia Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 9 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and 36 meeting rooms. A seasonal outdoor pool, a health club, and a sauna are also featured at the luxury Kobe Portopia Hotel. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

  • 737 guestrooms or units
  • 31 levels
  • 9 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 0 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
Kobe Portopia Hotel offers 737 air-conditioned accommodations with complimentary bottled water and slippers. Televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, LUANA. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Valet parking on site (surcharge; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip train station shuttle from 8:30 AM - 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 3036-3542 for adults and JPY 1012-1897 for children
  • 9 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 30-inch TV
  • Cable/satellite channels

Bedroom

  • Air conditioning

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children under 17 years old are not allowed in the sauna.
Guests booked in Breakfast Included rate plans receive breakfast for the number of adults ages 13 and older included in the reservation. Breakfast fees apply for guests ages 4-12. Breakfast is included for children up to age 3.
Access to the seasonal pool is available by reservation only. Guests must contact the property prior to arrival to reserve access.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1265.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3036 to 3542 for adults, and JPY 1012 to 1897 for children
  • Self parking fee: JPY 800 per night
  • Late check-in fee
  • Crib (infant bed) fee: JPY 1265.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

The Club Lounge is open 7 AM-7:30 PM.
This property requires guests to wear a swim cap when using the swimming pool.
This property prohibits the use of swim rings and kick-boards at the swimming pool.
Guests must be at least 13 years old to access the club lounge after 5 PM.

We should mention

  • The seasonal pool will open July 12 and close September 01.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

Hotel Portopia
Hotel Portopia Kobe
Kobe Portopia
Kobe Portopia Hotel
Portopia
Portopia Hotel
Portopia Hotel Kobe
Portopia Kobe
Portopia Kobe Hotel
Kobe Portopia Hotel Kobe
Kobe Portopia Hotel Hotel
Kobe Portopia Hotel Hotel Kobe

Kobe Portopia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1034 reviews" "
Rating 8 - Good. 282 out of 1034 reviews" "
Rating 6 - Okay. 62 out of 1034 reviews" "
Rating 4 - Poor. 14 out of 1034 reviews" "
Rating 2 - Terrible. 14 out of 1034 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dai

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is a very well established famous hotel in Kobe Japan. However, the location is very inconvenient.
Stayed 2 nights in Aug 2024

2/10 Terrible

MARIA

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a huge disappointment for my family and I, although it looks modern, the rooms are old and the bathrooms are moldy, the hotel is located in an area that has a lot of manufacturers therefore there is a lot of contamination, the service was terrible and staff was rude, while I was there I noticed that there were not many American tourists, mostly Asian tourists, although the hotel claims they have plenty of restaurants they are are not for foreigners, only for Asians, but that is something I noticed in other cities in Japan as well, Japanese people are not very welcoming to tourists.
Stayed 3 nights in Aug 2024

6/10 Okay

Grecile

not really satisfied with our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Portopia Kobe
We loved the Portopia Hotel. It felt very resort- like, with great amenities. We actually chose it because of the outdoor pool, and even though we had to pay an additional fee to use the pool, it was worth it, as it was never crowded and was super clean and well staffed. We actually felt a fee kept numbers down which was good. We also loved the breakfast buffet - the best of our whole trip. And the view - 30th floor buffet, just beautiful. The staff were really friendly and helpful, from front desk to housekeeping. We particularly loved the housekeeping team who greeted us every day! And location, while away from down town, the free and regular shuttle was fantastic, quick and regular. We highly recommend this hotel and if we are in Kobe again will definitely stay here again. Thanks Portopia!
Stayed 2 nights in Jul 2024

8/10 Good

Wang Mau Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with harbourview
The hotel offered many restaurants. The quality was just acceptable. Breakfast needed to have more food selection. Room was clean with nice harbourview.
Stayed 1 night in Jul 2024

10/10 Excellent

JEONGRAE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Good breakfast buffet. Free shuttle to downtown. Great for family
Stayed 3 nights in Jul 2024

10/10 Excellent

Santanu

Room with a beautiful view. Very nice lobby and good restaurants. Courteous staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Justin

Stayed 3 nights in Jul 2024

6/10 Okay

Mikaela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Our stay at portopia hotel was great, however we booked the hotel because it advertised that they have a gym, pool and laundry. Once we arrived, we were told all the amenities are an extra charge per day. Laundry was by item so if we were to do our laundry it would cost 100s of dollars. The restaurants in the hotel look really great, but are expensive and open late, close during the middle of the day, and close early at night. There are not really any other restaurants in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nobuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and the hotel upgraded my room at the check in. The customer service is excellent.
Stayed 6 nights in Jul 2024

10/10 Excellent

Masanobu

Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine

Stayed 4 nights in Jul 2024

6/10 Okay

kai-sun

Travelled with family
Liked: Cleanliness
The pillows are so that it flattened so much that your touched the bed
Stayed 1 night in Jul 2024

10/10 Excellent

Nobuko

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and service
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall - a hotel where all works, easy access to downtown or airport. Professionally run. Very convenient to access conference venues or the Kobe airport.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel, with very friendly staff. Speaks English well too. Room is clean and sufficient room for 2 persons to move around. Would be nice if the aricon is quieter and the pillow fluffier 😁
Stayed 2 nights in Jun 2024

8/10 Good

Richie, chiba

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Affordable dining options are limited on the island. You have to drive to Sannomiya to find more options. Room cleaning is mediocre and doesn’t always take out the trash or provide a water bottle.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far away from the city center but with good connection though subway and free shuttle bus every 30min. It is good if you want to relax and disconnect from the big and crowded Japanese cities. We loved Kobe for that reason. Lovely city
Stayed 2 nights in May 2024

8/10 Good

Michiko

Liked: Cleanliness, amenities
Very good place to stay. It is little bit far from city, but there is shuttle bus by every 20min.
Stayed 1 night in May 2024

10/10 Excellent

Carlos

The staff were incredibly helpful with the few questions I had. Friendly as well. Really enjoyed my stay here. The view was amazing and the overall atmosphere was very relaxing.
Stayed 1 night in May 2024

10/10 Excellent

SOONGUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle bus 3 times an hour. No convenient store or restaurant around. Exhibition center hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mika

Stayed 2 nights in Apr 2024

10/10 Excellent

wee ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities luxury hotel
Great facilities with free shuttle to city n luxurious hotel. Only setback is u hve to pay for all facilities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay in Japan, transportation wasn't readily available, making it fortunate that a train station was within a five-minute walking distance. The staff exhibited exceptional kindness, and the room was of superb quality!
Stayed 4 nights in Mar 2024