Hyatt Regency Kinabalu

5.0 star property
Family-friendly 5-star hotel near Wisma Merdeka Shopping Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Kinabalu

Outdoor pool
Exterior
Aerial view
2 bars/lounges, lobby lounge, cocktail bar
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Air conditioning
  • Parking available
  • Spa

Explore the area

Map
Jalan Datuk Salleh Sulong, Kota Kinabalu, Sabah, 88991
  • Wisma Merdeka Shopping Center
    2 min walk
  • Kota Kinabalu Central Market
    3 min walk
  • Suria Sabah Shopping Mall
    3 min walk
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    15 min drive

Room options

Club Room, 1 King Bed, Sea View

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Single Beds, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Sea View

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Regency, Suite

  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Regency, Executive Suite

  • 93 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds

  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, Sea View

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Kota Kinabalu

City center retreat .A stay at this Downtown Kota Kinabalu hotel places you steps from Wisma Merdeka Shopping Center and within a 5-minute walk of Suria Sabah Shopping Mall. Gaya Street Sunday Market and Signal Hill Observatory Platform are also within half a mile (1 km).

What's nearby

  • Wisma Merdeka Shopping Center - 2 min walk - 0.2 km
  • Suria Sabah Shopping Mall - 3 min walk - 0.3 km
  • Gaya Street Sunday Market - 4 min walk - 0.4 km
  • Jesselton Point Ferry Terminal - 10 min walk - 0.9 km
  • Imago Shopping Mall - 3 min drive - 2.5 km

Getting around

  • Tanjung Aru Station - 8 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 15 min drive

Restaurants

  • ‪Tanjung Ria Cafe - ‬2 min walk
  • ‪Mosaic - ‬2 min walk
  • ‪Segama Complex - ‬2 min walk
  • ‪Chilli Vanilla - ‬4 min walk
  • ‪Glams's Station 3 - ‬2 min walk

About this property

Hyatt Regency Kinabalu

Family-friendly 5-star hotel near Wisma Merdeka Shopping Center
Hyatt Regency Kinabalu offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 6 meeting rooms available. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Hyatt Regency Kinabalu. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Kota Kinabalu hotel.

  • 288 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per stay)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 79 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 79 per person
  • Self parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Kinabalu
Hyatt Kinabalu Regency
Hyatt Regency Hotel Kinabalu
Hyatt Regency Kinabalu
Kinabalu Hyatt
Kinabalu Hyatt Regency
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hyatt Regency Kota Kinabalu
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu

Hyatt Regency Kinabalu Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 349 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Candy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking space
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Professional friendly staff Great amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Close to shops and entertainment Professional, friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, modern and great location
Great location with spectacular views across the South China Sea and National Park . The rooms were modern, wonderful rain fall showers. Swimming pool was warm and clean with a pool bar nearby. Room was spacious and comfortable with tea and coffee facilities
Stayed 3 nights in Jul 2024

8/10 Good

Allen

Stayed 3 nights in Jul 2024

6/10 Okay

FUNG KEM HUNG

Stayed 5 nights in Jul 2024

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated on the waterfront. Our room was large and comfortable, with a direct view of the sea, Pulau Gaya, and the incredible sunsets. The hotel is conveniently situated next to several shopping malls and the seaport/ferry terminal. It is also within easy and quick car ride to the bus terminal, the national museum, and the airport. The breakfast buffet is excellent, as well as the gym.The staff is friendly, helpful, and knowledgeable.
Stayed 2 nights in Jun 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jill

Stayed 6 nights in Jun 2024

10/10 Excellent

Zubaidah Binte Ahmad

Stayed 4 nights in Jun 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is showing its age but the rooms are spacious, the dining options are great and the staff were excellent. If it isn’t too hot try the pizza in the pool bar for dinner!
Stayed 1 night in Jun 2024

6/10 Okay

Suri

Travelled with family
Liked: Staff & service
The room size and bathroom and toilet were nice but the carpet was very dirty and mattresses were old, sunken and springs were felt all over.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Nii Lu

Stayed 2 nights in May 2024

10/10 Excellent

KATO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe this hotel is nearly perfect. If I may offer a suggestion, perhaps the parking lot could be enhanced to reflect a more artistic flair.
Stayed 1 night in May 2024

6/10 Okay

Juan Gabriel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures, as advertised, isn't exactly how it looks like currently. The hallways have a sickly yellowish color. The rooms (and hallways) have rugs in place which looks like it hasn't been washed/cleaned in years. The "city" view rooms actual overlook the outdoor carpark.
Stayed 5 nights in May 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet!
Stayed 3 nights in Apr 2024

10/10 Excellent

Normaini

Over all it was a great experience!
Stayed 1 night in Feb 2024

10/10 Excellent

Hung Mong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious
Stayed 2 nights in Apr 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Japanese restaurant was good , pool great, breakfast buffet good.
Stayed 1 night in Apr 2024

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room with the view, convenient to ferry pier and good breakfast made it just right for a short getaway
Stayed 2 nights in Apr 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean and amazing staff
Stayed 3 nights in Apr 2024

8/10 Good

SOON

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Mar 2024