Volcano Lodge Hotel & Thermal Experience

4.0 star property
Family-friendly 4-star lodge near Tabacon Hot Springs

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
4 outdoor pools, pool umbrellas, sun loungers
Hot springs
Game room
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Los Lagos Hot Springs
    ‪15 min walk‬
  • Ecotermales Fortuna
    ‪4 min drive‬
  • Tabacon Hot Springs
    ‪5 min drive‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬

Room options

Junior Double Room, 1 King Bed

  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room (Thermal)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Thermal)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

La Fortuna

In La Fortuna .Within 3 miles (5 km) of this La Fortuna lodge, you'll find Ecotermales Fortuna and Ecoglide Arenal Park. Tabacon Hot Springs and Arenal Volcano National Park are also within 3 miles (5 km).

What's nearby

  • Los Lagos Hot Springs - 15 min walk - 1.3 km
  • Baldi Hot Springs - 2 min drive - 2.2 km
  • Ecotermales Fortuna - 4 min drive - 2.7 km
  • Tabacon Hot Springs - 5 min drive - 4.9 km
  • La Fortuna Waterfall - 13 min drive - 8.6 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Ginger Sushi - ‬10 min drive
  • ‪La Saca Restaurant - ‬18 min walk
  • ‪Agua Ardiente Pool Bar - ‬5 min drive
  • ‪Restaurante Ti-Cain - ‬12 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly 4-star lodge near Tabacon Hot Springs
Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 outdoor swimming pools, a sauna, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available.

This 4-star La Fortuna lodge is smoke free.

  • 1 floor
  • 66 guestrooms or units
  • 2 bars or lounges
  • Built in 1999
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Lockers available
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

There are 2 hot springs open between 10:00 AM and 10:00 PM.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot springs
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LCD TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Hot springs access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1011 reviews
Rating 8 - Good. 195 out of 1011 reviews
Rating 6 - Okay. 49 out of 1011 reviews
Rating 4 - Poor. 22 out of 1011 reviews
Rating 2 - Terrible. 12 out of 1011 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dakota

Stayed 4 nights in Nov 2024

10/10 Excellent

JACQUELINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Paradise on earth 😍
Stayed 3 nights in Dec 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. The grounds are absolutely incredible. Only sorry we didn’t stay longer!
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Very well kept grounds and buildings
Stayed 4 nights in Dec 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property set a little way outside of town. The grounds were beautiful with a walking trail around the perimeter. We saw a mama and baby sloth and lots of birds on the property and the Hot Springs near the pool was a nice area to enjoy. Great stay and would stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Meylin

Stayed 1 night in Nov 2024

10/10 Excellent

Nelson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Highly recommend. Staff very friendly. Grounds very clean. Kids and adults loved the numerous thermal pool options. Staff was prompt and friendly when we needed help unlocking the safe and changing the bedding. Very tasty breakfast each morning.

10/10 Excellent

Ian

Stayed 3 nights in Nov 2024

8/10 Good

Dewi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never saw the volcano :-(
Omg it was wet! Rainforest right?! Never saw the volcano in 2 days. Gutted - late Nov. Room great. Thermal pools nicely done. Dinner very disappointing - tough steak and limp asparagus and not cheap. Breakfast varied. Informal - people in towels by/in open restaurant. Staff v nice. Grounds fab.
Stayed 2 nights in Nov 2024

6/10 Okay

Kurt, Miami

Travelled with family
Liked: Cleanliness, staff & service
Staff very friendly! Rooms and amenities very rudimentary. It is ok but not great etc.
Stayed 4 nights in Nov 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and a lovely private thermal tub. Great food. I highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chandler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and loved it! The hot springs were incredible - there was so many hot springs for use, along with a sauce, pool, and outdoor showers. We absolutely loved the experience at the hotel, as well as the dinner at the on-site restaurant. We booked a room with a personal hot spring and barely used it because it was too hot the available ones for all guests were so amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Ada, nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing. Great to see the wildlife on the property. The pools were wonderful. Breakfast was great. Staff were friendly. Will go back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Astra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volcano Lodge exceeded my expectations in the best way. The grounds are gorgeous, immaculately kept by the groundskeepers. The hot springs are plentiful with varying temperatures and extremely clean. The resort is spacious with ample privacy while also feeling intimate and friendly. The staff are incredible. In particular, Denzel, Alejandro and Jordan went out of their way with their hospitality. They were so friendly and attentive while also patient with me practicing my Español! The housekeepers were also great. The rooms were spacious and comfortable. The location of the resort is great being both close to downtown La Fortuna and La Fortuna Waterfall as well as Mistico Bridges. Prior to our stay I was concerned that the resort seeming very family friendly would feel crowded with families and young children. This wasn’t the case at all even though I think the resort was fully booked. Nothing ever felt crowded at all. There are so many hot springs and spots to lounge that there is a great amount of privacy if you choose. On our second day the Volcano came into full view and it was spectacular. From the main pool and hot spring area we had a perfect view. I highly recommend Volcano Lodge and would stay here again. Extremely good value for a lovely luxurious resort.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jhonny, Alajuela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not my first time to visit the property, and always recommend it for friends too, is beautiful and always nice to stay here!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenn Lamb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location! The food at the restaurant was delicious and they had a great happy hour! Staff was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hot spring hotel
This hotel was amazing. Check in was fast and easy. Pool and property was clean. The room has A/C and a fan with a cute patio where you could hear the river. The staff was very friendly and greeting us with our first name. The hot spring was very relaxing and with a swim up bar we could have stayed all day. This hotel was also very close to all the attractions, only a 5-10 minute drive to everything. Buffet breakfast included made it nice to start our day without having to worry about waiting for food. I would recommend this hotel to anyone staying in La Fortuna.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We loved the breakfast and happy hour and the pools/tubs. Nice shower. Our room was a little close to the busy street and a little noisy but not a big deal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with view of Arenal from our patio.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thermal spas and pools are clean. Easy to book excursions
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica, OLDSMAR

Stayed 1 night in Aug 2024