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Cassia Phuket by Banyan Group

5.0 star property
5-star luxury hotel near Bang Tao Beach, connected to a shopping center

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Cassia Phuket by Banyan Group

Exterior
Private beach nearby, white sand, sun loungers, beach umbrellas
Front of property - evening/night
Private beach nearby, white sand, sun loungers, beach umbrellas
Pet-friendly amenities

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
64 Moo 4, Srisoonthorn Road, Choeng Thale, Phuket, 83110
  • Boat Avenue Mall Phuket
    15 min walk
  • Porto de Phuket Shopping Centre
    15 min walk
  • Laguna Phuket Golf Club
    18 min walk
  • Phuket (HKT-Phuket Intl.)
    28 min drive

Room options

View all photos for 2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Water (a double bed in first bedroom, a single bed in second bedroom)

  • 62 sq m
  • Lagoon view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Loft (a double bed in first bedroom, a single bed in second bedroom)

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Suite

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for 2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Loft with Water (a double bed in first bedroom, a single bed in second bedroom)

  • 62 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 1 Twin Futon

View all photos for 2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

View from room

2 Bedroom (a double bed in first bedroom, a single bed in second bedroom)

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1 Bedroom Water

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Water

  • 40 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Loft

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Loft with Water

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Loft with Water

  • 40 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

Similar properties

Exterior
Arinara Beach Resort Phuket
Pool
Kids pool
Waterslide
Parking included
4.2 out of 5, Very good, (349)
The price is CA $469
per night
CA $557 total
includes taxes & fees
30 Nov - 1 Dec
Arinara Beach Resort Phuket

About the area

Laguna

Seaside stay .Within 3 miles (5 km) of this Choeng Thale hotel, you'll find Bang Tao Beach and Surin Beach. Kamala Beach is within 6 miles (10 km) and Patong Beach is within 12 miles (20 km).

What's nearby

  • Boat Avenue Mall Phuket - 15 min walk
  • Laguna Phuket Golf Club - 18 min walk
  • Bang Tao Beach - 4 min drive
  • Surin Beach - 7 min drive
  • Kamala Beach - 16 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 28 min drive

Restaurants

  • ‪Maya Beach Club Phuket - ‬4 min drive
  • ‪Poolside - ‬5 min drive
  • ‪CUT Grill & Lounge - ‬17 min walk
  • ‪Packy Bar - ‬4 min drive
  • ‪Cassia Breakfast - ‬1 min walk

About this property

Cassia Phuket by Banyan Group

5-star luxury hotel near Bang Tao Beach, connected to a shopping center
Feel the sun on your face and the sand in your toes on the private white sand beach, located just 500 meters away. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Bring your whole family to Cassia Phuket for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Beaux Arts hotel also offers a fitness center, a garden, and a terrace. Self parking is free.

This 5-star Choeng Thale hotel is smoke free.

  • 309 guestrooms or units
  • 6 levels
  • 2 buildings
  • Built in 2015
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Cassia Phuket offers 309 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LED televisions come with premium satellite channels. Accommodations at this 5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Russian, Thai

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 500 for adults and THB 350 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 13
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 46
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in rate plans that include airport transfers must contact this property at least 2 days in advance to arrange airport pickup.

Access methods

Staffed front desk

Pets

  • Pets: THB 2000 per accommodation, per night, plus a deposit of THB 2000 per stay
  • Only dogs and cats are allowed
  • Food and water bowls, an off-leash area, and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1187.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 500 for adults and THB 350 for children
  • Airport shuttle fee: THB 950 per vehicle (one-way)
  • Airport shuttle fee per child: THB 950 (one-way), (up to 12 years old)
  • Pet deposit: THB 2000 per stay
  • Pet fee: THB 2000 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: THB 1187.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cassia Phuket Aparthotel Choeng Thale
Cassia Phuket Aparthotel
Cassia Phuket Choeng Thale
Cassia Phuket
Cassia Phuket Hotel Choeng Thale
Cassia Phuket Hotel
Cassia Phuket Bang Tao Beach

Cassia Phuket by Banyan Group Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 240 reviews" "
Rating 8 - Good. 84 out of 240 reviews" "
Rating 6 - Okay. 21 out of 240 reviews" "
Rating 4 - Poor. 5 out of 240 reviews" "
Rating 2 - Terrible. 7 out of 240 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ankit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable stay
Stayed 3 nights in Jul 2024

8/10 Good

Derrick

Stayed 2 nights in May 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly, everytime you walk by reception they ll all shout out - morning or something friendly. Breakfast was delicious. Room was lovely, bed was huge and comfy. The swimming pool and the whole Laguna area makes you feel like top class tourists. So convenient with restaurants beside, can go to boat Avenue for .50 baht tuk tuk organised for you or can walk only 15 mins. Great massages places outside Laguna, beach right beside. I love it so much I m planning to buy a place in Laguna.
Stayed 2 nights in May 2024

8/10 Good

Bhaskar

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Peck Wan

Travelled with family
Disliked: Staff & service, property conditions & facilities
5D4N- only ONE DAY ROOM SERVICE. Ask to replenish water, the replied I have gotten is- ONLY REPLENISH ON ROOM SERVICE DAY. Nah, I won’t come to this place again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than a suite
An excellent choice for longer stays. Hotel is still new and clean. I like the kitchen facilities. The 2 bathrooms have no bathtubs. Lots of space for a family. Breakfast has a large variety of food. Nice pillows and mattresses. The ceiling is thin as we could hear the loud noise of furniture being moved upstairs. The lobby should be bigger as it was rather crowded. Apart from these it is a very thoughtful setup.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Werner

Liked: Property conditions & facilities, room comfort
Overall, the Hotel concept and room product is good. However, there seems to be some lack of standards and supervision. We arrived around 5.00pm and expected the room to be ready. After a lengthy wait, we were informed that we got upgraded to a loft room. However, it seems to be a problem with a bedside lamp. After another 5 min we were offered a beverage at the restaurant, which was nice. Once we arrived at our room 108, it was the worst positioned room of the hotel. First floor, outlook to nowhere and next to your engineering and paint shop. The room product seems good with all the gadgets. Bathroom cleanliness needs to improve. Something is growing behind the left toilet paper roll. As well dust is accumulating on the chrome. Main room television remote is not working properly. Date on the screen is 2013 or 2015, I know small details but this is where setting standards start.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and provisioned. The food was good and allergens clearly marked, which is very important when traveling as someone who is allergic to some things. The pool and water taxi to the ocean was so convenient. I especially appreciated the laundry service. Staff were very friendly and took great care of us.
Stayed 4 nights in Oct 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cassia has a constant (free) boat shuttle to the most gorgeous Bang Tao beach, and free tuktuk shuttle to shopping centres. The apartments have small kitchens and are modern and well equipped. The staff are just so lovely and super helpful. The buffet breakfast is really extensive and high quality. It’s just the best. We will go back as soon as we can.
Stayed 7 nights in Apr 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Upon check in- kettle not provided. By right all rooms shld hve 2 pillows per person but we only hve 1 pillow n we call d front office n they say they will send housekeeping staff to check. Why cant they just provide us extra instead of coming up to our rm to check . According to d staff they r running full occupancy n not enough pillows for all guest We were assign 2nd floor right on top of d coffee house. So noisy as early as 5am- kitchen preparation n staff talking v loud
Stayed 4 nights in Dec 2022

10/10 Excellent

Vi

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had an amazing stay in a two bedroom loft water. The staff at Cassia were incredible and nothing was a problem. Buffet breakfast was excellent and the pool and kids room were great for the children. Would highly recommend

10/10 Excellent

Elena

Liked: Staff & service, amenities, property conditions & facilities
The prices could be more friendly in high season. The rest is ecxellent
Stayed 8 nights in Oct 2022

10/10 Excellent

dzung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
We really enjoyed our stay. The location was very good for whom who want to relax, enjoy nature and avoid chaos. Staffs were very helpful and friendly. We had a good time here. Highly recommended Thanks
Stayed 3 nights in Oct 2022

8/10 Good

Darius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed to be well maintained.
Stayed 3 nights in Oct 2022

10/10 Excellent

Paul Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ...beach...shops and restos of all types ...from high end to local comforts
Stayed 3 nights in Aug 2022

10/10 Excellent

Yong Pin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friday rock! Night market just outside the resort
Fantastic resort! Nested along the lagoon with beach front only 2 mins away! Big and comfortable king bed and kids love their loft. Lots of happening cafes, bakery, Japanese, Italian restaurants just 10 mins walk. Highlights was the Friday night market at Boat Avenue!
Stayed 5 nights in Jun 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the Laguna area of Phuket. The hotel room which we had, had 2 bedrooms and a small living area which was perfect for us and our teen. The pool areas were nice. The little boat across the lagoon to the beach, plus the transport offered around the local area (at a cost) were useful.
Stayed 4 nights in Apr 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I miss the colored lights on the building that were lit at night on my visit last July.
Stayed 1 night in Feb 2022

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great service and super easy access to the beach, via quick ferry across the lake. Full and delicious breakfast in the mornings and plenty of yummy food options from the hotels cafe. Also, it is quite quiet in the evenings. The only issue, be it minor and out of the hotels control, was lots of noise at the private beach, due to a great deal of small children and loud guests. Overall I would highly recommend this hotel and will be staying here again as soon as I can get back!
Stayed 7 nights in Jan 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 9 nights in Dec 2021

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in receptionist was very good and helpful and left me with a warm feeling about the acomodation from the beginning which proved to be correct. I enjoyed staying here very much
Stayed 9 nights in Dec 2021

8/10 Good

Paul Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very open and spacious. Staff were extremely nice. Location was great. Beautiful layout for the pools and swimming areas. Travel services were very convenient. Covid management was very good. What I didn't like was the small bugs in the kitchen. Also, certain things were in a bit of disrepair.
Stayed 25 nights in Nov 2021

2/10 Terrible

Gary P

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower had mold growing in the grout from not being cleaned properly and the employees didn’t wear masks working in a small kitchen while cooking my food, because of that I checked out earlier then planned I like the location and have stayed there several times in the past but because of COVID 19 I chose to leave early
Stayed 28 nights in Aug 2021