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The Willows Hotel

3.0 star property
3-star boutique hotel near Lake Michigan

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Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Junior Suite, 1 King Bed
Front of property
Deluxe Double Room, 2 Queen Beds
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
555 W Surf St, Chicago, IL, 60657
  • Vic Theatre
    ‪15 min walk‬
  • Lincoln Park Zoo
    ‪2 min drive‬
  • DePaul University-Lincoln Park
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Versey Chicago Lincoln Park

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Parking available
4.3 out of 5, Excellent, (1494)
The price is CA $102
per night
CA $120 total
includes taxes & fees
12 Mar - 13 Mar
Hotel Versey Chicago Lincoln Park

About the area

Chicago

Lakeview stay.Your stay at this Lakeview hotel places you within 2 miles (3 km) of Lake Michigan and Wrigley Field. Lincoln Park and Briar Street Theatre are also within half a mile (1 km).

What's nearby

  • Lincoln Park Zoo - 2 min drive
  • Wrigley Field - 3 min drive
  • DePaul University-Lincoln Park - 3 min drive
  • Michigan Avenue - 4 min drive
  • Navy Pier - 7 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cesar's Killer Margaritas - Broadway - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Tuk Tuk Thai Isan Street Food - ‬4 min walk
  • ‪Galway Bay - ‬4 min walk

About this property

The Willows Hotel

3-star boutique hotel near Lake Michigan
As a guest of The Willows Hotel, you'll find a vending machine, coffee/tea in a common area, and concierge services. WiFi is free in public spaces. The boutique The Willows Hotel also features a fireplace in the lobby, complimentary use of a nearby fitness facility, and a front-desk safe.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 55 guestrooms or units
  • 4 levels
  • Built in 1906
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Fireplace in lobby
  • Elevator
  • No smoking on site
The Willows Hotel offers 55 accommodations with minibars and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Romanian, Spanish

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 300 ft (USD 25 per day)

Food and drink

  • Coffee/tea in common area(s)

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25 per day (300 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

The Willows Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1003 reviews
Rating 8 - Good. 266 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, ORLANDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again.
Stayed 1 night in Feb 2025

6/10 Okay

WILLIAM, Crown Point

Stayed 1 night in Dec 2024

6/10 Okay

WILLIAM, Crown Point

Travelled with partner
Liked: Cleanliness
Old hotel in pretty good condition, but the radiator/ heating system was really noisy (woke us up all night long).

6/10 Okay

Angela

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kristen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute little boutique hotel. My son enjoyed the robes. Minibar was reasonably priced. Very clean and very cute, antique old world vibe.
Stayed 1 night in Nov 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cathal

Stayed 4 nights in Oct 2024

10/10 Excellent

Erin, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, with super friendly staff, would definitely go back!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and economical
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Very basic, very tiny, very dark, albeit clean, room. Lobby is cool, room not so much.
Stayed 3 nights in Nov 2024

8/10 Good

Brenn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old school but clean and nice!
Stayed 2 nights in Oct 2024

8/10 Good

FILIPE

Liked: Staff & service, room comfort
Greeted by an evening male receptionist with a very curious, disdainful manner, which set things off poorly. The lobby is charming and well decorated, conforming to era. Excellent coffee available in the morning. Hotel location is good, 10min walk to CTA trains (clean and orderly), and many restaurants and shops around. Of special note is the very helpful and pleasant day receptionist lady, made all the difference to our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

adannaya, Columbus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked that it was walkable to the concert venue I was in Chicago for.
Stayed 1 night in Oct 2024

10/10 Excellent

Orasio

Stayed 1 night in Oct 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, excellent service, clean, good location for me. Lack of amenities and parking challenging/expensive.
Stayed 1 night in Oct 2024

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel! It's old-world style is quirky and charming. I love the architectural details and the neighborhood feel.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
Disliked: Amenities
Average with few amenities for the price. Biggest complaint was lack of parking. Would not stay there again.
Stayed 1 night in Oct 2024

8/10 Good

John, Bakersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave spooky Shinning Vibes! Loved it during October!
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
The hotel was aesthetically pleasing from the exterior to the common areas. The rooms were a bit dated but clean and well stocked. The staff were extremely friendly and helpful. I had a decent cup of coffee (available 24 hours) before I left at 5am.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and very helpful stuff in an area with plenty to do.
Stayed 11 nights in Oct 2024