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Hampton by Hilton Liverpool City Center

3.0 star property
3-star hotel near Royal Albert Dock

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Photo gallery for Hampton by Hilton Liverpool City Center

Exterior
Restaurant
Reception
Exterior
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
7 Hurst Street, Liverpool, England, L18DA
  • Royal Albert Dock
    ‪5 min walk‬
  • The Beatles Story Museum
    ‪8 min walk‬
  • Merseyside Maritime Museum
    ‪8 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

Superior Room, 1 Queen Bed with Sofa bed (Albert Dock View)

  • 16 sq m
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Liverpool Central by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (369)
The price is CA $463
per night
CA $555 total
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express Liverpool Central by IHG

About the area

Liverpool

Heart of Liverpool.Within a 10-minute walk of this Baltic Triangle hotel, you'll find Royal Albert Dock and The Beatles Story Museum. M&S Bank Arena and Liverpool ONE are also within half a mile (1 km).

What's nearby

  • Royal Albert Dock - 5 min walk
  • The Beatles Story Museum - 8 min walk
  • M&S Bank Arena - 8 min walk
  • Liverpool ONE - 8 min walk
  • Cavern Club - 13 min walk

Getting around

  • Liverpool James Street Station - 11 min walk
  • John Lennon Airport (LPL) - 28 min drive

Restaurants

  • ‪Thoughtfully Cafe Liverpool - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Baltic Fleet - ‬1 min walk
  • ‪The Vibe - ‬6 min walk
  • ‪Black Lodge Brewery - ‬6 min walk

About this property

Hampton by Hilton Liverpool City Center

3-star hotel near Royal Albert Dock
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. A fitness center, a vending machine, and express check-out are also featured at Hampton by Hilton Liverpool City Center. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Liverpool hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 6 levels
  • 441 sq ft of conference space
  • 41 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hampton by Hilton Liverpool City Center offers 151 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Liverpool hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 56
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 20 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Barclaycard, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton Hotel Liverpool City Center
Hampton Hilton Liverpool City Center
Hampton Hilton Liverpool City Center Hotel
Hampton Hilton Liverpool City Center Hotel
Hampton Hilton Liverpool City Center
Hotel Hampton by Hilton Liverpool City Center Liverpool
Liverpool Hampton by Hilton Liverpool City Center Hotel
Hotel Hampton by Hilton Liverpool City Center
Hampton by Hilton Liverpool City Center Liverpool
Hampton Hilton Hotel
Hampton Hilton
Hampton by Hilton Liverpool City Center Hotel
Hampton by Hilton Liverpool City Center Liverpool
Hampton by Hilton Liverpool City Center Hotel Liverpool

Hampton by Hilton Liverpool City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 427 out of 1005 reviews
Rating 8 - Good. 333 out of 1005 reviews
Rating 6 - Okay. 145 out of 1005 reviews
Rating 4 - Poor. 57 out of 1005 reviews
Rating 2 - Terrible. 43 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Donald

We had house keeping waiting out side our room at 1030 so we felt rushed to get out of the room. Room was basic, used, but clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

6/10 Okay

Ian

Liked: Property conditions & facilities, room comfort
Everything apart from the breakfast experience was good but the breakfast was poor in comparison to other hotels we have stayed in!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt very welcomed and comfortable. Staff were hospitable, kind and patient. My stay fulfilled more than my expectations. So thank you very much.
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nafeesa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a good time except a staff member was very rude and didn't believe in us that our luggage was stored without giving us receipt.
Stayed 1 night in Oct 2024

10/10 Excellent

Siobhan

Stayed 2 nights in Oct 2024

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service
We really enjoyed our stay so it's hard to say be the streets around the hotel were filthy especially the two side streets by I guess it must be a reflection of Liverpool inhabitants. The service at the desk and bar was excellent for the first two days/evenings. The staff were really friendly and helpful on Monday and Tuesday 11/12 November 2024, we were welcomed and really impressed. Evening Wed 13 there was staff change and the new staff were miserable and mediocore. Other guest were ignored and after they waited to be served eventually moved off to the small pub opposite. It shows how a few can destroy the kindness and hospitality of others. What a diverse hotel>
Stayed 3 nights in Nov 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service
Price very reasonable, no issue with the room. However the dining area really needs a freshen up, the seats/chairs are extremely stained. Really puts you off your breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort
Enjoyable Stay
Nice hotel and within a short walking distance from the city centre. The room was well equipped, clean and comfortable. Some issues with condensation. We received a good service throughout our stay.
Stayed 1 night in Nov 2024

4/10 Poor

Alan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Avoid this hotel
Booked as family of 4 sand the second bed was atrocious! Sofa bed with spring protruding everywhere and barely wider than a single bed. Also, the bathroom door offers zero privacy.
Stayed 2 nights in Nov 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

J

Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Travelled with family
Liked: Staff & service, property conditions & facilities
Was a lovely hotel to visit
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice modern hotel and staff are always welcoming
Stayed 1 night in Oct 2024

8/10 Good

Patricia Gail

Travelled with partner
Liked: Staff & service, property conditions & facilities
Breakfast very busy.
Stayed 3 nights in Oct 2024

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff mega friendly and super helpful.
Stayed 1 night in Nov 2024

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed at Breakfast experience
Room was great, everything we needed, lovely & central, check in quick & parking although expensive was secure & onsite. The only let down was breakfast, the whole experience was awful, I know it says included in the price which was a bonus these days but there is not enough room for the number of guests, we had to sit on a very low uncomfortable table in the bar area, the choice of food was limited, huge queues for the 2 coffee machines, no room to move, the second morning we went down at 7am to just get a table & have a more relaxing experience, much better idea but we really didn’t want to be up that early on holiday but couldn’t face another breakfast like we had the day before, only problem this day was the waitress, there were 2 of them, one arrived on shift about 7, quite obviously didn’t want to be there & stood to the side, arms folded & a face liked she had been slapped, then moaned loudly to her co worker about being there, someone complained that the milk was off in the churn, waitress didnt really care, poor woman had to ask for fresh milk for her coffee, the fruit juice on offer tasted like squash, no flavour whatsoever, I think the liquid breakfast stuff was out all night & not replenished, so breakfast needs attention, it either needs to be charged for to ease the amount of people arriving or up their game on what’s on offer, quality hotels can include breakfast but this hotel is not of that calibre. Overall loved Liverpool, would not return to hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Second time staying and still will stay again, lovely and welcoming staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness
Fine
Stayed 2 nights in Oct 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with great staff. Bed was a bit too firm for me and felt cheap. But other than that it was a great night.
Stayed 1 night in Oct 2024