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The Diplomat Hotel and Spa

3.0 star property
3-star spa hotel near Plas Llanelly House

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Photo gallery for The Diplomat Hotel and Spa

Front of property
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Indoor pool, sun loungers
Terrace/patio
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pool
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Plas Llanelly House
    ‪2 min drive‬
  • The Ffwrnes Theatre
    ‪3 min drive‬
  • Parc y Scarlets
    ‪4 min drive‬
  • Swansea (SWS)
    ‪26 min drive‬

Room options

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • Sleeps 4
  • 2 Double Beds

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Property entrance

Stradey Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (757)
The price is CA $111
per night
CA $133 total
includes taxes & fees
2 Mar - 3 Mar
Stradey Park Hotel

About the area

Llanelli

Heart of Llanelli.You'll find Plas Llanelly House and Parc y Scarlets within 2 miles (3 km) of this hotel. WWT Llanelli Wetland Centre is within 6 miles (10 km) and Kidwelly Castle is within 9 miles (15 km).

What's nearby

  • Plas Llanelly House - 2 min drive
  • The Ffwrnes Theatre - 3 min drive
  • Parc y Scarlets - 4 min drive
  • WWT Llanelli Wetland Centre - 7 min drive
  • Oxwich Bay Beach - 43 min drive

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • ‪Stradey Arms - ‬19 min walk
  • ‪Nando's - ‬3 min drive
  • ‪The New Drovers - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Thomas Arms Hotel - ‬2 min drive

About this property

The Diplomat Hotel and Spa

3-star spa hotel near Plas Llanelly House
The Diplomat Hotel and Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5102 square feet (474 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the business-friendly The Diplomat Hotel and Spa. Self parking is free.

This 3-star Llanelli hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5102 sq ft of conference space
  • 474 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Filipino, Polish, Spanish, Welsh

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 15.95 for adults and GBP 8.95 for children
  • 3 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

The Diplomat Hotel and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 136 out of 304 reviews
Rating 8 - Good. 99 out of 304 reviews
Rating 6 - Okay. 39 out of 304 reviews
Rating 4 - Poor. 20 out of 304 reviews
Rating 2 - Terrible. 10 out of 304 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Business traveller
This was a busy evening . Issues checking in which seemed to be related to Expedia but didn’t give me the best first impression , hotel very busy car park full , lots of events on which went on until late , no plug sockets by bed to charge phone or watch , room comfy but basic bathroom average . Pool warm and ok gym functional . Male staff member opened my door room whilst I was getting changed which startled me and was uncomfortable . Not sure I would go again .
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dave

Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked the hotel and spa for our wedding anniversary and it was fabulous the spa and the food, will be booking again soon
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay, staff really friendly, food delicious and great nights sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was enormous, very happy with it, we had a wedding there and it was great
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the worst hotel I have stayed but the worst value
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 2 nights in Aug 2024

6/10 Okay

maria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lovely rooms but things not working in spa
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at a good Hotel.
We had an enjoyable stay at the hotel. The room was large with two double beds and a bathroom. The room was clean and had all the usual facilites(kettle and tea, coffee, milk, shower, wash basins, toilet etc.) There was a wardrobe. Very nice large room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Libby

Just a stop over for the horse racing at Fffos las, excellent location
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick check in, with very friendly staff,breakfast and bar staff very friendly hotel very clean,rooms comfortable,would definitely recommend this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent restaurant
We stayed in this hotel for one night whilst travelling and it was a nice hotel. The room was spacious, although it was very plain, and there was plenty of free parking. We ate dinner in the restaurant and the food was excellent and reasonably priced. The bar area and terrace was also nice. The only negative was that there was no bath mat so the bath was slippery.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the Coach House and it was lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Siobhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Gerwyn, Gloucester

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent welcome when we arrived from the receptionist. Breakfast was excellent and warm and the staff were very friendly. Hotel is a bit dated and could do with a little modification but the room was comfortable and spacious and the bathroom was in good shape too.
Stayed 1 night in Aug 2024

10/10 Excellent

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Miss

Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024