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ibis London Shepherds Bush – Hammersmith

3.0 star property
3-star hotel near Shepherd's Bush Empire

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Photo gallery for ibis London Shepherds Bush – Hammersmith

Interior
Restaurant
Business centre
Reception
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Shepherd's Bush Empire
    ‪5 min walk‬
  • Westfield London Shopping Centre
    ‪9 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Hammersmith and Fulham stay.Within a 10-minute walk of this Hammersmith and Fulham hotel, you'll find Shepherd's Bush Empire and Bush Theatre. Shepherd’s Bush Market and Westfield London Shopping Centre are also within half a mile (1 km).

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.5 km
  • Westfield London Shopping Centre - 9 min walk - 0.8 km
  • Kensington High Street - 14 min walk - 1.3 km
  • Olympia Conference and Exhibition Centre - 15 min walk - 1.3 km
  • Holland Park - 16 min walk - 1.4 km

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪The Central Bar - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Subway Shepherds Bush - ‬3 min walk
  • ‪BrewDog Shepherd's Bush - ‬5 min walk

About this property

ibis London Shepherds Bush – Hammersmith

3-star hotel near Shepherd's Bush Empire
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 128 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi, Italian, Lithuanian, Polish, Romanian, Spanish

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Dorsett Shepherds Bush

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 396 out of 1001 reviews
Rating 8 - Good. 448 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

preeti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Staff were very helpful with directions. Only a 5 minute walk to the shopping centre
Stayed 2 nights in Jan 2025

8/10 Good

Charlotte

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were efficient. Great shower. Comfortable bed. Had a flickering light in bathroom that could have been avoided but otherwise a good stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
shopping mall with plenty of dining options within walking distance easy parking. good for public transport
Stayed 1 night in Dec 2024

6/10 Okay

Ka Lun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and great location for Sheppards Bush O2 venue.
Stayed 1 night in Dec 2024

6/10 Okay

David

Business traveller
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Property conditions & facilities
Excellent one night stay, friendly helpful staff, 8 minute walk from train station, any one going to the Shepherds bush 02 empire concert venue 8 minute walk to venue from hotel, great location, would definitely book again.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Don’t be fooled by the snazzy lobby images
Was given an accessible room. The bathroom was horrid, very mouldy with no ventilation and in terrible condition. It was essentially a wet room but done very poorly, so using the shower you had to wait to step into the bathroom again as the whole thing floods. Bedroom was very basic standard Ibis fare, which is normally fine, but in this case it was just not clean, dust and hair all over the floors. The sheets were clean at least.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Works do
The room was nice but basic which was fine , breakfast was nice
Stayed 1 night in Nov 2024

2/10 Terrible

Andrew

Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Stayed 1 night in Nov 2024

8/10 Good

Anna Liza

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, would recommend to friends
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Went to get dinner in the restaurant waited 20 min to be served left and got something to eat elsewherr
Stayed 1 night in Nov 2024

10/10 Excellent

k

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in London!
Best hotel ive stayed in London, close to everything, shops, tube is over the road, shopping centre close, beds so comfy, very happy, will be back, check in man was lovely too, thank you. Oh and 12pm check out is amazing!
Stayed 2 nights in Nov 2024

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff breach confidentiality by telling a stranger I was at their hotel ended up leaving forms safety and they never paid me back
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
Wonderful stay, slept like a log despite noise outside. Staff were very kind. Westfield Shopping Centre is within a 10 minute walk and is the hotel is a 2 mins walk from Shepherds Bush Station
Stayed 4 nights in Oct 2024

6/10 Okay

Catherine

Liked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for an inexpensive room with some decent safety precautions and parking right next door, this is for you. Extremely busy area and we had a heck of a time getting to the parking area due to a closed road. The front desk staff were very nice.
Stayed 1 night in Oct 2024

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Oct 2024

4/10 Poor

Christine

Travelled with family
Liked: Cleanliness, staff & service
Room was so warm, even with window open, impossible to sleep
Stayed 1 night in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice clean hotel. Expensive for what you get.
Stayed 1 night in Aug 2024