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ibis London Shepherds Bush – Hammersmith

3.0 star property
3-star hotel near Shepherd's Bush Empire

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Photo gallery for ibis London Shepherds Bush – Hammersmith

Interior
Reception
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Business centre
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Shepherd's Bush Empire
    ‪5 min walk‬
  • Westfield London Shopping Centre
    ‪9 min walk‬
  • Kensington High Street
    ‪14 min walk‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property - evening/night

Dorsett Shepherds Bush

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (2045)
The price is CA $176
per night
CA $212 total
includes taxes & fees
9 Mar - 10 Mar
Dorsett Shepherds Bush

About the area

London

Hammersmith and Fulham stay.Within a 10-minute walk of this Hammersmith and Fulham hotel, you'll find Shepherd's Bush Empire and Bush Theatre. Shepherd’s Bush Market and Westfield London Shopping Centre are also within half a mile (1 km).

What's nearby

  • Shepherd's Bush Empire - 5 min walk
  • Westfield London Shopping Centre - 9 min walk
  • Kensington High Street - 14 min walk
  • Olympia Conference and Exhibition Centre - 15 min walk
  • Holland Park - 16 min walk

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪The Central Bar - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Subway Shepherds Bush - ‬3 min walk
  • ‪BrewDog Shepherd's Bush - ‬5 min walk

About this property

ibis London Shepherds Bush – Hammersmith

3-star hotel near Shepherd's Bush Empire
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 128 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Hindi, Italian, Lithuanian, Polish, Romanian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 11 per day)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–noon on weekends: GBP 13.50 for adults and GBP 6.75 for children
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 11 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 1001 reviews
Rating 8 - Good. 444 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Went to get dinner in the restaurant waited 20 min to be served left and got something to eat elsewherr
Stayed 1 night in Nov 2024

10/10 Excellent

k

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in London!
Best hotel ive stayed in London, close to everything, shops, tube is over the road, shopping centre close, beds so comfy, very happy, will be back, check in man was lovely too, thank you. Oh and 12pm check out is amazing!
Stayed 2 nights in Nov 2024

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff breach confidentiality by telling a stranger I was at their hotel ended up leaving forms safety and they never paid me back
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
Wonderful stay, slept like a log despite noise outside. Staff were very kind. Westfield Shopping Centre is within a 10 minute walk and is the hotel is a 2 mins walk from Shepherds Bush Station
Stayed 4 nights in Oct 2024

6/10 Okay

Catherine

Liked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for an inexpensive room with some decent safety precautions and parking right next door, this is for you. Extremely busy area and we had a heck of a time getting to the parking area due to a closed road. The front desk staff were very nice.
Stayed 1 night in Oct 2024

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Oct 2024

4/10 Poor

Christine

Travelled with family
Liked: Cleanliness, staff & service
Room was so warm, even with window open, impossible to sleep
Stayed 1 night in Oct 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice clean hotel. Expensive for what you get.
Stayed 1 night in Aug 2024

6/10 Okay

Kamran

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
A nice, clean and well maintained property. There was nothing wrong with the property but the fact is it’s not for grown ups — there is no way an adult can comfortably sleep on those super tiny beds. I would say a little overpriced property.
Stayed 2 nights in Sep 2024

6/10 Okay

Mohammed Arash

Stayed 1 night in Sep 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple, just what I needed for a quick stay.
Stayed 1 night in Sep 2024

8/10 Good

myles

Liked: Staff & service, amenities, property conditions & facilities
Only issue was that someone walked in on me as they had given someone else the key to my room. They have said they will refund the cost of breakfast as goodwill. I will wait and see.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience and will defiantly look to book here again for my next trip to London! 2 min walk from Shepards bush tube station and plenty of shops in the area! The staff at the hotel were lovely and friendly couldn’t have asked for more
Stayed 1 night in Sep 2024

8/10 Good

Orla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brendan

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to all amienities. Staff were very helpful
Stayed 1 night in Aug 2024

8/10 Good

Alicia Myrnelle

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Laura

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unfortunately we felt unsafe at this hotel when returning at night, there was a gang of men outside who were hanging around and tried approaching us, which was very intimidating. We also had issues in our room with the plug socket sparking when we plugged something in. And annoyingly the bathroom light constantly flickered.
Stayed 2 nights in Aug 2024

8/10 Good

Halley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Nichole

Liked: Cleanliness, property conditions & facilities
No iron, no safe for valuables no mini refrigerator
Stayed 6 nights in Aug 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, quiet clean and modern
The location was perfect, just opposite Shepherds Bush station (but far enough away to not have the bustle). There is a small shopping centre at the entrance to the hotel with a Poundland, Lidl, nice cafe etc, which was great for snacks, breakfast and so on. The welcome was friendly and the set up is great with a room key that also opens the front door and operates the lift. The room was quiet and impeccably clean. There were extra pillows and the view was lovely. The only negative is that there is nothing ‘special’. There’s no fridge and the plugs were slightly awkwardly placed. The bathroom was perfectly well appointed but slightly oddly ‘raised’ which meant that everything was a tiny bit ‘bouncy’. No massive ‘wow factor’ but for a reasonably priced, clean, modern and impeccably maintained room in a convenient location, we were very impressed indeed.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024