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Novotel London Paddington

4.0 star property
4-star Art Deco hotel near Hyde Park

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Photo gallery for Novotel London Paddington

Front of property - evening/night
Exterior
Terrace/patio
Exterior
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Pool
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

Map
3 Kingdom Street, Sheldon Square, Paddington, London, England, W2 6BD
  • Hyde Park
    ‪16 min walk‬
  • Kensington Gardens
    ‪18 min walk‬
  • Lord's Cricket Ground
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby

Hilton London Metropole

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (992)
The price is CA $232
per night
CA $278 total
includes taxes & fees
9 Mar - 10 Mar
Hilton London Metropole

About the area

London

City center retreat .Your stay at this London City Centre hotel places you within 2 miles (3 km) of Hyde Park and Lord's Cricket Ground. Sherlock Holmes Museum and Madame Tussauds Wax Museum are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 16 min walk
  • Lord's Cricket Ground - 4 min drive
  • Oxford Street - 6 min drive
  • Westfield London Shopping Centre - 7 min drive
  • Kensington Palace - 8 min drive

Getting around

  • London (QQP-Paddington Train Station) - 9 min walk
  • Paddington Underground Station - 9 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Heist Bank - ‬5 min walk
  • ‪Bondi Green - ‬5 min walk
  • ‪Pearl Liang - ‬2 min walk
  • ‪Itsu - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

Novotel London Paddington

4-star Art Deco hotel near Hyde Park
Novotel London Paddington offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel London Paddington.

This Art Deco London hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 11 levels
  • Meeting rooms
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2008
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel London Paddington offers 206 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hungarian, Italian, Japanese, Lithuanian, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 21.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Day bed
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 60.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night, plus a deposit of GBP 10 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.00 per person
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London Paddington Novotel
Novotel Hotel London Paddington
Novotel London Paddington
Accor London Paddington
Novotel London Paddington England
Novotel London Paddington Hotel London
Novotel London Paddington Hotel
Novotel London Paddington England
Accor London Paddington
Novotel London Paddington Hotel
Novotel London Paddington London
Novotel London Paddington Hotel London

Novotel London Paddington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 471 out of 1004 reviews
Rating 8 - Good. 336 out of 1004 reviews
Rating 6 - Okay. 121 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

sam

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not a great experience
Nice enough hotel nice communal areas however room small and neither the hotel or hotels.com informed us building work was going on. We had scaffolding outside our window asked to move rooms but told no, this was very noisy on Friday so do not reccomend if travelling long hours and want day time rest. the sofa bed is also made up on 2 single beds with metal inbetween not ideal for young children. We messaged the hotel twice prior to arrival to request a cot but not cot when we arrived. The pool is not warm at all. All the guests were saying you can’t stay in it for even 15 minutes. Only one tea bag in the room. Breakfast crowded and not enough tables or staff to manage it. Also the access is not ideal. It’s a 5 min walk to get a taxi again with you children and luggage etc not ideal. Informed reception about our disappointment and they were nothing but defensive
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nana

Stayed 1 night in Nov 2024

10/10 Excellent

Thiphasone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel conveniently located 5 minute walk to Paddington Tube station. Nice bar/restaurant with very nice staff. They are going through renovations but the makeshift checkin center/desk was convenient and nice. We will probably stay there again because the Heathrow express goes directly to Paddington, making the transfer to and from Heathrow really easy.
Stayed 6 nights in Nov 2024

2/10 Terrible

Tim

Stayed 2 nights in Nov 2024

6/10 Okay

Kelly

Travelled with family
Liked: Amenities
The Foyer and spa of the hotel are lovely and staff polite. The rooms are tired and need modernising. No usb points and strange toilet separate from rest of bathroom situation with no sink next to toilet so you have to walk through your room to wash your hands.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marina

Stayed 2 nights in Oct 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, our room faced the train track but we never heard the trains. Our room could use updating like new carpet but everything felt clean and accommodating. Breakfast was good, would have loved a non dairy milk option but otherwise lots of options for food. The construction only happens during the day and we were always out to see the city so we never noticed it. I would stay here again.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service 5*
Amazing service as always. Easy to get around London with underground and train stations near by. Hotel staff friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Olivia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic 2 nights stay with our 5year old daughter. Facilities and staff were fantastic. We will definitely be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

JARBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Oct 2024

8/10 Good

Jen

Stayed 1 night in Sep 2024

8/10 Good

Kristel

Travelled with family
Liked: Staff & service
Overall it was a good stay for 2 nights. Carpets are stained, which that's why I didn't leave a higher rating on cleanliness. Staff don't always greet you when you arrive, it seems a more impersonal hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raina

Stayed 2 nights in Oct 2024

6/10 Okay

jascha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

Meghan

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, easy, convenient stay after an event at Wembley. Check in was a bit odd, the staff are on a table. So there’s no clear queue which caused a little friction between people. But they let us check in at 2pm no issues. We had an executive family room (2a & 1c) which was clean. However no bed for the child. Had to call housekeeping to have the sofa made up which took about half an hour. Then we realised the following morning that there was no extra towels etc for 3rd person so do double check. Lovely nespresso machine which sadly didn’t work. Only one small bottle of water in fridge which seems strange for 3 people. Hotel covered in scaffolding but doesn’t affect stay at all. Area itself is GORGEOUS. So close to Paddington but idyllic, the canals boats etc are beautiful.
Stayed 1 night in Sep 2024

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent service from to leaving. We would use this hotel again as it was ideal for us.
Stayed 3 nights in Sep 2024

8/10 Good

Pawan Kumar, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and walkable from Paddington station. Price high but may be appropriate for London 😌
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonietta

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Novotel, was impressed. Lovely room and facilities, although I didn’t get to see swimming pool. Lovely quiet location, with shops, cafe and diners. Closely located to station although I did get lost to find it. Staff were helpful, the only thing that seemed awkward was that Reception were seated very low on table. Definitely recommend for solo travellers and their dogs. Thank you.
Stayed 1 night in Sep 2024

4/10 Poor

Gari

Travelled with family
Pet friendly more like profit from pets
Pet friendly is not the word I would use pet surcharge £50 for a 4 kg dog to stay in the same room. No bowl provided nothing for the £50 not what I would Call pet friendly do not profit from pets
Stayed 1 night in Sep 2024