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Novotel London West

4.0 star property
4-star hotel near Eventim Apollo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London West

Meeting facility
Bar (on property)
View from room
Exterior
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    6 min walk
  • Olympia Conference and Exhibition Centre
    11 min walk
  • Kensington High Street
    12 min walk
  • London (LHR-Heathrow)
    25 min drive

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds, Accessible

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds, Accessible

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express London Hammersmith, an IHG Hotel

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1003)
The price is CA $147
per night
CA $176 total
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express London Hammersmith, an IHG Hotel

About the area

London

Central London getaway .With a stay at this Hammersmith and Fulham hotel, you'll be within half a mile (1 km) of Eventim Apollo and 2 miles (3 km) of Westfield London Shopping Centre. Kensington Gardens and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 6 min walk - 0.5 km
  • Westfield London Shopping Centre - 4 min drive - 2.5 km
  • Kensington Gardens - 6 min drive - 3.6 km
  • Hyde Park - 6 min drive - 4.2 km
  • Buckingham Palace - 9 min drive - 6.8 km

Getting around

  • Hammersmith Station - 6 min walk
  • Kensington (Olympia) Station - 13 min walk
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Leon - ‬7 min walk
  • ‪Joe & the Juice - ‬6 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬6 min walk
  • ‪Novetel klasse restaurant - ‬1 min walk

About this property

Novotel London West

4-star hotel near Eventim Apollo
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53820 square feet (5000 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • 53820 sq ft of conference space
  • 5000 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 40 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.75 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 40 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Novotel London West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 413 out of 1002 reviews" "
Rating 8 - Good. 293 out of 1002 reviews" "
Rating 6 - Okay. 154 out of 1002 reviews" "
Rating 4 - Poor. 87 out of 1002 reviews" "
Rating 2 - Terrible. 55 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

tarik

Liked: Cleanliness
Good property, needs updating though
Stayed 2 nights in Aug 2024

6/10 Okay

Richard

Travelled with group
Just OK
Location of hotel was excellent. Air conditioning was pretty much nonexistent, and it was very warm attempting to sleep at night. This would be my biggest complaint. Floor needed cleaning as the rug was tattered and dirty.
Stayed 3 nights in Aug 2024

6/10 Okay

chuan yu

Stayed 3 nights in Aug 2024

8/10 Good

Silv

Stayed 3 nights in Aug 2024

6/10 Okay

andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Front desk and room service workers were great. Polite and friendly. Very close to the tube. Can get anywhere. Convenient location. Safe neighborhood My only things i didn't like. Housekeeping was lacking. Had to call down multiple times to get towels and toilet paper that they never refilled while cleaning Breakfast was laacking. Save your money and eat elsewhere
Stayed 7 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition rooms
Good reception and restaurant. Rooom was in need of repair and refurbishment, Broken skirting held on with tape. Shower fittings broken. Kids bed defective. Nowhere near worth the cost...Needs urgent renovation or halve the price
Stayed 2 nights in Aug 2024

10/10 Excellent

Olga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not first time in this hotel. Everything is good here. Breakfast in this hotel very diverse for England
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did have a slight problem with 1 of my rooms I booked, but the lovely receptionist’s sorted it and gave us complementary drinks on the bar etc 👏👏👏
Stayed 1 night in Aug 2024

8/10 Good

Tao

Stayed 4 nights in Aug 2024

10/10 Excellent

Yuri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel with easy access to subway
Stayed 3 nights in Apr 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Mohamed Chaouki

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Remco

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge hotel!! Didn’t expect for it to be this big, I love the compliantary water in the rooms at the lobby, also the snacking candy! Also the mini shop in the lobby was very useful and came in handy for quick toiletries needed. The staff was very helpful as my flight landed @ 0700hrs and I arrived to the hotel around 0820hrs and they had a room available for me to do early check in at no extra cost, this was a huge plus as I had a 12hr flight from USA. The bar also served great drinks, I would stay here again, walking distance to coffee shops food spots & the tube
Stayed 6 nights in Jul 2024

10/10 Excellent

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good family friendly hotel
Stayed 1 night in Aug 2024

4/10 Poor

Alanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great, service poor, room was less than I was expecting. Restaurant food poor. Great location
Stayed 4 nights in Aug 2024

8/10 Good

Marlita

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed review
Couldnt fault the room ..very difficult to park as no clear instructions..we chose this hotel as was just 1 mile to our venue ..on the ground floor we asked if we could book a cab to be told it was £40!! For one mile yes! ..we declined ..then asked reception on the 1st floor who booked us one and said £10..how can the first man justify booking us one at £40 ..something not right with that..otherwise hotel and room was great ..did not like the fact that the bars were all cashless ..
Stayed 1 night in Aug 2024

10/10 Excellent

Hui

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Worn out bathroom which is in desperate need of renovation. My friend’s room was also in the same condition as mine. Showers power very low; not nice at all if you expect a good proper shower after an exhausting day. Apart from the reception area, this doesn’t meet the expectations for “Novotel” considering the money you paid. I won’t use this hotel again despite the fact that it’s very close to Tube Station.
Stayed 3 nights in Jul 2024

8/10 Good

CAROLYNN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Breakfast!
Very clean and comfortable room and the Best Breakfast ever! The only downside was the shower - the lip to the walk in shower wasn't high enough so all the shower water ran out over the bathroom floor and under the door to the room - we had to use all the towels to soak it up!
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

Baqer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the place and it's stuff
Stayed 2 nights in Jul 2024

6/10 Okay

Thomas

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent for a 1 night stop off in London
Stayed 1 night in Jul 2024