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Novotel London West

4.0 star property
4-star hotel near Eventim Apollo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel London West

Bar (on property)
View from room
Exterior
Lobby
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    6 min walk
  • La Brioche
    2 min walk
  • Hammersmith Station
    7 min walk
  • London (LHR-Heathrow)
    30 min drive

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds, Accessible

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds, Accessible

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express London Hammersmith, an IHG Hotel

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1002)
The price is CA $147
per night
CA $176 total
includes taxes & fees
8 Jan - 9 Jan
Holiday Inn Express London Hammersmith, an IHG Hotel

About the area

London

Central London getaway .With a stay at this Hammersmith and Fulham hotel, you'll be within half a mile (1 km) of Eventim Apollo and 2 miles (3 km) of Westfield London Shopping Centre. Kensington Gardens and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 6 min walk
  • Westfield London Shopping Centre - 5 min drive
  • Kensington Gardens - 6 min drive
  • Hyde Park - 6 min drive
  • Buckingham Palace - 11 min drive

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Leon - ‬9 min walk
  • ‪Joe & the Juice - ‬10 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk

About this property

Novotel London West

4-star hotel near Eventim Apollo
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 40 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53745 square feet (4993 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • 53745 sq ft of conference space
  • 4993 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 36 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 21.75 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Minibar
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 36 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Novotel London West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 426 out of 1002 reviews" "
Rating 8 - Good. 290 out of 1002 reviews" "
Rating 6 - Okay. 153 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 50 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Behfuruz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay here in Novotel and have been treated very friendly by Mr. Ryle from the Managment team. He is professional and very personable. The whole staff were polite and helpful. Rooms are very clean with fridge always full with bottled water, juice, pops… carpets are not very clean but overall, everything was clean and in great conditions. Lobby and common areas were classy and nice to enjoy your free or business time. Quick access to underground train station with a short cut right from the lobby. Restaurants were great for drinks, coffee. Food. Breakfast offered continental and English style options with great variety. My family and I felt right at home away from home. Highly recommended.
Stayed 2 nights in Sep 2024

8/10 Good

Viktoriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no USB charging ports in the room.
Stayed 8 nights in Sep 2024

6/10 Okay

Meihuey

Travelled with group
Liked: Cleanliness
Perfect location, but hotel is old and need renovation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Stayed 5 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Nice and easy process and friendly staff from start to finish of our stay. Clean and well appointed room. Could not have asked for much more. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient next to the tube, easy to get around
Stayed 4 nights in Sep 2024

2/10 Terrible

B

Stayed 2 nights in Sep 2024

8/10 Good

Maryann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Helpful front desk. Room was dated and needed some TLC when we first arrived.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service
Have used this hotel several times, mainly due to the fact their holds the London Anime Convention. While the service has improved the rooms are somewhat dour and grey, and the rooms and hallways could really do with freshening up, they are a bit gloomy. That being said the bar area and the outside bar area are very pleasant despite the constant 'music' !
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Customer service at the hotel was great especially making the kids feel extra special! Restaurant and bar were good, rooms are clean but a little dated.
Stayed 1 night in Aug 2024

10/10 Excellent

Mahmood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property I love it and come back again
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice room, good facilities. WIll come back.
Stayed 1 night in Aug 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice with enough space for two of us. The front desk gentleman whose name starts with W is the best! He went above and beyond being helpful. The only issue was, the bathroom smelled bad even though it was cleaned (I assume) on the days, we were just too tired from touring to complain or request moving to another room, and we were not even sure if moving to another room would be different.
Stayed 3 nights in Aug 2024

10/10 Excellent

graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super chill place
Stayed 2 nights in Aug 2024

8/10 Good

tarik

Liked: Cleanliness
Good property, needs updating though
Stayed 2 nights in Aug 2024

6/10 Okay

Richard

Travelled with group
Just OK
Location of hotel was excellent. Air conditioning was pretty much nonexistent, and it was very warm attempting to sleep at night. This would be my biggest complaint. Floor needed cleaning as the rug was tattered and dirty.
Stayed 3 nights in Aug 2024

6/10 Okay

chuan yu

Stayed 3 nights in Aug 2024

8/10 Good

Silv

Stayed 3 nights in Aug 2024

6/10 Okay

andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Front desk and room service workers were great. Polite and friendly. Very close to the tube. Can get anywhere. Convenient location. Safe neighborhood My only things i didn't like. Housekeeping was lacking. Had to call down multiple times to get towels and toilet paper that they never refilled while cleaning Breakfast was laacking. Save your money and eat elsewhere
Stayed 7 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor condition rooms
Good reception and restaurant. Rooom was in need of repair and refurbishment, Broken skirting held on with tape. Shower fittings broken. Kids bed defective. Nowhere near worth the cost...Needs urgent renovation or halve the price
Stayed 2 nights in Aug 2024