Pan Pacific London

5.0 star property
5-star luxury hotel near Tower of London

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February 2025
March 2025

Photo gallery for Pan Pacific London

Indoor pool, sun loungers
Fitness facility
2 bars/lounges
Suite, City View (Walbrook)
Executive Room, City View

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
80 Houndsditch, London, England, EC3A 7AB
  • Liverpool Street
    ‪1 min walk‬
  • Brick Lane
    ‪10 min walk‬
  • Sky Garden
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪57 min drive‬

Room options

Deluxe Room, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Mobility Accessible

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, City View

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Bishopsgate)

  • 104 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Premier Double Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Bishopsgate)

  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Pan Pacific)

  • 119 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, City View (Walbrook)

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Devonshire)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

City center stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Tower of London and Tower Bridge. St. Paul's Cathedral and London Bridge are also within 2 miles (3 km).

What's nearby

  • Tower of London - 18 min walk
  • Tower Bridge - 19 min walk
  • St. Paul's Cathedral - 20 min walk
  • London Bridge - 3 min drive
  • London Eye - 7 min drive

Getting around

  • Liverpool Street Station - 2 min walk
  • Liverpool Street Underground Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬2 min walk
  • ‪Sushisamba - ‬2 min walk
  • ‪Pasta e Pizza at Eataly - ‬2 min walk
  • ‪Polo Bar - ‬2 min walk
  • ‪Gran Caffè Bar - ‬2 min walk

About this property

Pan Pacific London

5-star luxury hotel near Tower of London
Pan Pacific London offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Pan Pacific London.

This 5-star London hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • Built in 2021
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mi (GBP 85 per day)

Food and drink

  • English breakfast available for a fee weekends 7:00 AM–11:30 AM: GBP 36.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 46
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 47
  • High pile carpet in room
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 77
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 36.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 912 out of 1000 reviews" "
Rating 8 - Good. 64 out of 1000 reviews" "
Rating 6 - Okay. 16 out of 1000 reviews" "
Rating 4 - Poor. 3 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kieren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Rooms spotless and tastefully decorated. Friendly and extremely helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I have ever stayed in. Immaculately clean, gorgeous, well designed and friendly. Can't wait to be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let down by breakfast
Hotel and staff are amazing. The only thing that let it down for us was the breakfast. It wasn’t nice at all, and the service was slow
Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a romantic get away
Great hotel for a romantic get away
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful hotel with a fantastic staff and location. Beautiful bathroom, beyond comfortable bed and so so quiet. Best I'd slept in a long while. 5 minute walk across the street to Liverpool Station which offers the new Elizabeth Line as well as others. Will for sure stay here again. Everything was perfect!
Stayed 6 nights in Sep 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose this hotel for the room upgrade. We didn’t even get the room we paid for as our city view consisted of a direct view into the building next door. But hotel itself was lovely. Room could have done with a dressing table but otherwise very clean and comfortable.
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Christian Bech

Stayed 3 nights in Oct 2024

10/10 Excellent

Jingtao

Stayed 2 nights in Oct 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel overall
Stayed 4 nights in Oct 2024

10/10 Excellent

Petre Bogdan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so peaceful, the view from my 17th floor was incredible. The spa is wonderful. We enjoyed our time there. We’ll definitely come back again.
Stayed 1 night in Oct 2024

10/10 Excellent

Riddhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs and attention to details. Very comfortable. The service was great whenever you request for something and they are quick to react.
Stayed 5 nights in Oct 2024

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful and clean hotel I have ever stayed in. Convenient to tube station and has a lovely pool. Absolutely beautiful!
Stayed 3 nights in Oct 2024

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joan, Lenexa

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, in particular, the butler, Jasper, made us feel completely at home and gave us great suggestions on what to see, do and where to eat/drink. We will definitely recommend this place to others and will make it back here, hopefully soon!
Stayed 4 nights in Oct 2024

8/10 Good

Tracy, Surrey

Travelled with partner
Liked: Staff & service, amenities
The property didn’t have a hot tub and the steam rooms weren’t working properly at all times. The staff were lovely and helpful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Raymond

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Shaun

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the city of London
Stayed 2 nights in Aug 2024