See all properties

Park Plaza London Riverbank

4.0 star property
4-star eco-certified hotel near Westminster Abbey

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Park Plaza London Riverbank

Bar (on property)
Suite, 1 Bedroom, Balcony, River View
Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Suite, 1 Bedroom, Balcony, River View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Pool
  • Bar

Explore the area

Map
18 Albert Embankment, London, England, SE1 7TJ
  • Westminster Abbey
    14 min walk
  • Houses of Parliament
    14 min walk
  • Westminster Bridge
    15 min walk
  • London (LHR-Heathrow)
    46 min drive

Room options

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Park Plaza London Westminster Bridge

Pool
Spa
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (3535)
The price is CA $254
per night
CA $305 total
includes taxes & fees
5 Jan - 6 Jan
Park Plaza London Westminster Bridge

About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Westminster Abbey and Westminster Bridge. London Eye and Big Ben are also within 2 miles (3 km).

What's nearby

  • Westminster Abbey - 14 min walk
  • London Eye - 16 min walk
  • Big Ben - 17 min walk
  • Trafalgar Square - 5 min drive
  • Buckingham Palace - 5 min drive

Getting around

  • Vauxhall Station - 9 min walk
  • Lambeth North Underground Station - 14 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Millbank Tower - ‬11 min walk
  • ‪City Inn Westminster - ‬11 min walk
  • ‪The Black Dog - ‬6 min walk
  • ‪The Rose - ‬3 min walk
  • ‪Mezemiso - ‬1 min walk

About this property

Park Plaza London Riverbank

4-star eco-certified hotel near Westminster Abbey
Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Riverbank.

  • 1 building
  • 645 guestrooms or units
  • 17 levels
  • Built in 2005
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • Bar or lounge
  • 1 conference room
  • Dining venue
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 40.00 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 25.00 for adults and GBP 25.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • Plasma TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 900 out of 1668 reviews" "
Rating 8 - Good. 409 out of 1668 reviews" "
Rating 6 - Okay. 185 out of 1668 reviews" "
Rating 4 - Poor. 108 out of 1668 reviews" "
Rating 2 - Terrible. 66 out of 1668 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Disliked: Property conditions & facilities
Poor service for a major chain of hotels
We arrived early morning from Canada but rooms wasn’t available until 3pm or were had to pay 100 gbp. The room was not available until 4.30 There was no coffee tea etc, the cups and glasses were m NOT washed everyday inspite of leaving messages for room cleaners. Also after staying out all day and returning at 5 pm the room wasn’t made and this happened most days. At 5am in middle of our stay, was woken by tv message to say that I should settle the bill i.e 1 gbp for tel charge!,Paid them that but on checkout had to pay same again as receptionist didnt log my previous payment. I g Have travelled to other hotels of this chain in Amsterdam etc but never got such poor service inspite of paying premium rates for staying at tha Riverbank hotel for 10 nights We observed that the hotel was very busy with tour companies and people staying a night or two so they didnt really care NEVER AGAIN
Stayed 10 nights in Sep 2024

4/10 Poor

Heather

Travelled with family
Disliked: Cleanliness, property conditions & facilities
So disappointed in this hotel. The website is extremely misleading. Weird, extrenely dark decor which i think is to hide how tired and in need of an upgrade it is. Bothe bedroom stank - one had a strong smell of mould, the other curry and pasta combined. The bathrooms and furniture were in desperate needof an upgarde. Shower cubicle was filthy and stained. We specifically asked about dinner and whether we needed to book on the first night, we were told no - just go upstairs. We did and the entire restaurant was closed to a private function!! We found ourselves wandering the streets looking for somewhere suitable to eat. Not good when you dont know the area. The second room i booked was for 3 - no bedding was available on our arrival. Breakfast choice was poor. The side plates you were given were stone cold and the food which was luke warm to begin with was freezing by the tine you got it to your table. Very disappointed withe the whole experience really.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great accept that no one showed up to clean my room when I stayed there for 3 nights
Stayed 3 nights in Sep 2024

8/10 Good

Wan

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

DAVID

Business traveller, Travelled with partner
Our toilet leaked so water was running all night from the cistern, There was no bevarge items left in the room and the noise from the trains below our rear facing window kept waking us up, for what money we paid for the room for the night i feel it was not value for money
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and location.
It was a lovely, modern hotel with very friendly and professional staff and a fantastic view and location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great views
The hotel was modern, clean, and comfortable. The view is fantastic. The staff were very friendly, professional, and prompt. We really enjoyed our stay at the Park Plaza London Riverbank.
Stayed 2 nights in Sep 2024

8/10 Good

SUMIT

Stayed 1 night in Sep 2024

10/10 Excellent

Khuram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and great location. Slightly old in areas and I feel that breakfast can be slightly better.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abdul Rasheed, Dubai

Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Beautiful rooms. Experienced some difficulty with hotel desk staff confirming room change (upgrade).
Stayed 2 nights in Sep 2024

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Chunks of hair left in shower. Dental floss on floor. Dirty towel on floor. No tissues
Stayed 1 night in Sep 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property. We enjoyed our stay. My only issue at all was the smell in the lobby. It was very strong and for those of us who are sensitive to smell it was too strong. I could never stay in the lobby for long or I would get a headache.
Stayed 6 nights in Sep 2024

10/10 Excellent

eduard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place good location very welcome people
Stayed 2 nights in Jul 2024

10/10 Excellent

Sidra, Fontana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rifat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and on a prime spot by the River Thames. We had paid extra to have a river view and the room we were given was on the 3rd floor with the entire view of the river obstructed by trees. We went downstairs to let the manager know we were not happy and they graciously upgraded us to a higher floor with a better room. Some of our things were broken while in their care and they took a very long time with getting us water and toilet paper. Besides these hiccups, we did enjoy our stay.
Stayed 4 nights in Aug 2024

4/10 Poor

Boon Leng

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No one came to fix and prepare the sofabed for third guest after three calls to housekeeping. And it took nearly an hour for response to electrical switch issue.
Stayed 1 night in Sep 2024

8/10 Good

SEANDRA, PROVIDENCIALES

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Isaias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great place
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Helpful staff and lovely family room with kitchen area. Perfect for our family of 4. You can book time at the swimming pool too. The dinner at the Chino Latino restaurant there was fantastic with live music and lovely views of the river as well. Just a 6 minute walk to Vauxhall tube station or around an 8 minute walk to Westminster tube.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Stayed 2 nights in Sep 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good Housekeeping could be better - dirty glasses and cups not replaced
Stayed 3 nights in Sep 2024

6/10 Okay

Mark, Rockford

Travelled with partner
Liked: Cleanliness, staff & service
Easy walk to Westminster Area, Parliament, Big Ben, walking south of Thames. Good extra cost breakfast. Tube station not nearby, room control panel for lights, heat, drapes not easy to understand, did not control cooling very well.
Stayed 3 nights in Sep 2024