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Park Plaza London Riverbank

4.0 star property
4-star eco-certified hotel near London Eye

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Park Plaza London Riverbank

Bar (on property)
Suite, 1 Bedroom, Balcony, River View
Suite, 1 Bedroom, Balcony, River View
Bar (on property)
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pool
  • Room service
  • Gym
  • Bar

Explore the area

Map
18 Albert Embankment, London, England, SE1 7TJ
  • Westminster Abbey
    ‪14 min walk‬
  • Houses of Parliament
    ‪14 min walk‬
  • Westminster Bridge
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Kitchenette, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed)

Studio, 1 Double Bed (Sofa bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

Executive Room, 1 Double Bed, River View

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed (Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Double)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

Suite, 1 Bedroom, Balcony, River View

  • River view
  • Sleeps 4
  • 1 King Bed

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Room

Park Plaza London Westminster Bridge

Pool
Spa
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (3671)
The price is CA $297
per night
CA $356 total
includes taxes & fees
4 Feb - 5 Feb
Park Plaza London Westminster Bridge

About the area

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Westminster Abbey and Westminster Bridge. London Eye and Big Ben are also within 2 miles (3 km).

What's nearby

  • Westminster Abbey - 14 min walk
  • London Eye - 16 min walk
  • Big Ben - 17 min walk
  • Trafalgar Square - 5 min drive
  • Buckingham Palace - 5 min drive

Getting around

  • Vauxhall Station - 9 min walk
  • Lambeth North Underground Station - 14 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Millbank Tower - ‬11 min walk
  • ‪City Inn Westminster - ‬11 min walk
  • ‪The Black Dog - ‬6 min walk
  • ‪The Rose - ‬3 min walk
  • ‪Mezemiso - ‬1 min walk

About this property

Park Plaza London Riverbank

4-star eco-certified hotel near London Eye
Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Riverbank.

  • 1 building
  • 645 guestrooms or units
  • 17 levels
  • Built in 2005
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • Bar or lounge
  • 1 conference room
  • Dining venue
Park Plaza London Riverbank offers 645 air-conditioned accommodations with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 40.00 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 25.00 for adults and GBP 25.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • Plasma TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Nearby parking fee: GBP 40.00 per day
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Park Plaza London Riverbank Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 964 out of 1767 reviews" "
Rating 8 - Good. 429 out of 1767 reviews" "
Rating 6 - Okay. 194 out of 1767 reviews" "
Rating 4 - Poor. 109 out of 1767 reviews" "
Rating 2 - Terrible. 71 out of 1767 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough hotel in the heart of Londons Westminster tourism area. Tons of shops and monuments within walking distance. The hotel itself is modern with a casino vibe. There are walls make of tvs and funky lighting in the elevator. Nothing wrong, just a bit unconventional
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and view!
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mohamad Basim

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Magdalene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great ambience and attentive staff
Stayed 1 night in Oct 2024

4/10 Poor

Marina

Travelled with family
Disliked: Staff & service
The property is adequitley situated to some attractions convenient to public transportation. The staff howevrr was not well informed nor very helpful. The hotel did not provide friendly service nor access to basics such as drinking water. The coffee maker was broken in the room we stayed and we did get a replacement on the same night. We paid extra for upgraded room with river view and did not get the river view.
Stayed 2 nights in Oct 2024

4/10 Poor

Millicent

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the money for the level of service
Great restaurant and fantastic service. The food is great and staff are lovely however the hotel side is disappointing. I stayed here for my anniversary and I’m thankful to Annelke who was lovely on the reception team on check in. I was looking forward to the spa and swimming. However I was extremely disappointed with the lack of service. Despite requesting slippers and robes multiple times, they were never provided. What made it worse was seeing other guests receive these items without any issue. I was informed by the reception team guest services and concierge when I called that these are not provided following a new policy. I was not aware of this otherwise I would have come prepared. I even offered to pay for these and I was recommended to go down to the local grocery store who would not have these items in stock. Upon checkout I was informed these items are provided but it was too late and I had to walk down to the swimming pool area in boots and a coat and after swimming it’s not ideal to wear these. This lack of responsiveness and attention to guest needs really detracted from what should have been a pleasant stay. Not the level of service I expected and payed for. Highly disappointed and ruined the special weekend we had planned.
Stayed 1 night in Oct 2024

8/10 Good

ROSEANNE

Stayed 1 night in Sep 2024

8/10 Good

Bryan, Bremerton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first to UK and had a couple of issues that were addressed. Took awhile to figure out how to close curtains. Also toilet wasn’t flushing properly. Also went to eat at restaurant and ended up walking up from table. No one came to serve us.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and the smell was out of this world.
Stayed 4 nights in Oct 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Rooms could use an upgrade and I think our bed sheets weren’t actually changed between us and last guests. Floor not vacuumed. The location is ok if you want to walk to Westminster area but it’s not very close to a tube station. There were some good restaurants and coffee shops close by though. Front desk and staff helpful.
Stayed 7 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I recently stayed at Park Plaza Riverbank London, and found the property itself to be quite nice. The amenities and overall ambiance were great, making for a pleasant stay. However, my experience was marred by a significant issue at checkout. They mistakenly gave us the wrong luggage, which led to a major hassle while traveling from London to Paris. To make matters worse, the luggage they returned to us contained a knife, raising serious safety concerns. This mistake almost derailed our entire trip and added unnecessary stress to our travels. While I appreciated the hotel's atmosphere, the luggage mix-up and its potential consequences overshadowed the positives. I hope they improve their checkout process to prevent such issues in the future.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
This is a great hotel that I have stayed at many times over the last ten years or so. In this occasion however whilst the room was fine there was a very nasty smell in the bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Stayed 1 night in Aug 2024

8/10 Good

Christie Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One day my room was not cleaned when I returned at 6:15 p.m.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Extremely friendly service. One of the nicest hotels I’ve stayed in. Room was very spacious and quiet with the perfect riverside view. The cleanliness overall was OK however there was a few hairs in the bath and dirty dishes in the kitchen drawer. Nothing too major.
Stayed 1 night in Oct 2024

10/10 Excellent

janine, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the breakfast staff was absolutely wonderful, especially Varvara who greeted us every day with a wonderful smile and was so respectful and friendly.
Stayed 4 nights in Oct 2024

2/10 Terrible

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Luisa Enes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay and are low maintenance guests. On a 4 night stay only request room cleaned once and only beds were made. Old towels remained with all garbage left clearly which should have been taken away.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shmaryu

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 13 nights in Sep 2024

10/10 Excellent

Sara

Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey, Fort Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
First time here felt very welcome
Stayed 1 night in Oct 2024