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Royal Garden Hotel

5.0 star property
Family-friendly 5-star hotel near London Eye

Choose dates to view prices

Photo gallery for Royal Garden Hotel

Premium bedding, in-room safe, desk, laptop workspace
Indoor wedding
Exterior
View from property
Shopping mall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
2-24 Kensington High Street, London, England, W8 4PT
  • Kensington Palace
    ‪7 min walk‬
  • Hyde Park
    ‪13 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Master Suite

Master Suite

Master Suite

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Deluxe Studio, High Floor

Royal Deluxe Studio, High Floor

Royal Deluxe Studio, High Floor

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Deluxe Double

Royal Deluxe Double

Royal Deluxe Double

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Garden Deluxe

Premium bedding, in-room safe, desk, laptop workspace

Royal Garden Deluxe

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite

Park Suite

  • 59 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double

Premium bedding, in-room safe, desk, laptop workspace

Classic Double

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Deluxe

Premium bedding, in-room safe, desk, laptop workspace

Garden Deluxe

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Double

Premium bedding, in-room safe, desk, laptop workspace

Royal Double

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Bathroom

Deluxe Studio

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Garden Twin

Garden Twin

Garden Twin

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Central London getaway .Within a 15-minute walk of this London City Centre hotel, you'll find Kensington Palace and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 3 miles (5 km).

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Palace - 7 min walk - 0.6 km
  • Hyde Park - 13 min walk - 1.1 km
  • Buckingham Palace - 7 min drive - 4.2 km
  • Piccadilly Circus - 9 min drive - 4.6 km

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 4 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Bertie's Bar - ‬2 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Dishoom - ‬4 min walk
  • ‪Knoops - ‬3 min walk
  • ‪Flat Iron - ‬2 min walk

About this property

Royal Garden Hotel

Family-friendly 5-star hotel near London Eye
Royal Garden Hotel offers its guests a full-service spa and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Garden Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 394 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • No smoking on site
  • Coffee shop
Royal Garden Hotel offers 394 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. This London hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Urdu

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (GBP 45 per day)
  • Valet parking on site (GBP 45 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 28 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Pilates classes
  • Playground
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 28 per person
  • Airport shuttle fee: GBP 85 per vehicle (one way)
  • Self parking fee: GBP 45 per day
  • Valet parking fee: GBP 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Garden Hotel Royal
Garden Royal
Garden Royal Hotel
Hotel Garden Royal
Hotel Royal Garden
Royal Garden Hotel
Royal Garden Hotel London
Royal Garden London
Royal Hotel Garden
Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London

Royal Garden Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1129 out of 1610 reviews
Rating 8 - Good. 298 out of 1610 reviews
Rating 6 - Okay. 102 out of 1610 reviews
Rating 4 - Poor. 47 out of 1610 reviews
Rating 2 - Terrible. 34 out of 1610 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service. Very comfortable and stylish room
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff—especially Jay at front desk! Clean and modern.
Stayed 6 nights in Dec 2024

10/10 Excellent

khalifa, abu dhabi

Stayed 10 nights in Dec 2024

6/10 Okay

Gali

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Can’t control heating. Room too hot
Love this hotel. But can’t control heating and room was too hot the entire stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tien-Der

Stayed 3 nights in Dec 2024

6/10 Okay

Bartholomew

Stayed 4 nights in Nov 2024

4/10 Poor

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DISAPPOINTING. I’ve been staying at this hotel for over 20 years and it’s normally excellent. Sadly on this occasion it was not. Extremely loud music lots of bass pounding from the room below (piano bar) until 01:00 meant I could not sleep. We should have been informed about this at check-in. This room was NOT worth over £300
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay.
Very clean and spacious room for your family of 4. The boys, aged 10 and 12, comfortably slept on the large sofa bed. Room was very clean, and loved that there is a bath and shower here! Location is convenient enough but at night its quiet so appreicated that.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, highly recommended!!
Stayed 3 nights in Oct 2024

8/10 Good

Charlotte

Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Wow - incredible team and hotel - one of my top 3 stays in any hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Stayed 6 nights in Nov 2024

8/10 Good

Colleen Renee

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first-rate hotel close to RAH.
Stayed 1 night in Dec 2024

10/10 Excellent

Allan

Stayed 1 night in Dec 2024

8/10 Good

Rehman

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay, service and room was great as normal
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly
Thank you so much for accommodating and facilitating my proposal.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff are friendly, efficient and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff and service level are very good.
Stayed 2 nights in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great breakfast and great customer service. Very comfy bed and perfectly clean room and bathroom. My only small issue was the room was very cold and took hours to warm up a little.
Stayed 2 nights in Dec 2024

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible service. This is NOT five star
Service is awful. Couldn’t find our booking, wasn’t allowed to take our own luggage upstairs but waited nearly an hour to brought to the room. Wasn’t told the bar was reservations only so couldn’t get in. Door man watched us 3 times struggle to get to get through the side door due luggage and wind (the main doors were broken throughout our stair). Bath wouldn’t drain when using the shower and the plug handle was smashed off. Bed has a large wooden frame which you hang your legs on as the rooms are so small, no water in the room on the first time. This struggles to be a 4 star. Go elsewhere, we will be.
Stayed 2 nights in Nov 2024