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The Ritz London

5.0 star property
Family-friendly 5-star hotel near London Eye

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Photo gallery for The Ritz London

Exterior
Suite (The Trafalgar)
Cocktail bar
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
150 Piccadilly, London, England, W1J 9BR
  • Green Park
    ‪1 min walk‬
  • Bond Street
    ‪3 min walk‬
  • Piccadilly Circus
    ‪7 min walk‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Suite (The Trafalgar)

Suite (The Trafalgar)

Suite (The Trafalgar)

  • 80 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

2 Bedroom Deluxe Suite

  • 77 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (The Green Park)

Suite (The Green Park)

Suite (The Green Park)

  • 185 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 62 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

The Savoy

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.8 out of 5, Exceptional, (1001)
The price is CA $994
per night
CA $1,192 total
includes taxes & fees
18 Feb - 19 Feb
The Savoy

About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Piccadilly Circus and Buckingham Palace. Also, Hyde Park is within half a mile (1 km) and Big Ben is within 2 miles (3 km).

What's nearby

  • Piccadilly Circus - 7 min walk
  • Buckingham Palace - 9 min walk
  • Hyde Park - 12 min walk
  • Big Ben - 4 min drive
  • London Eye - 6 min drive

Getting around

  • Green Park Underground Station - 1 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Shot London - ‬1 min walk
  • ‪Novikov - ‬1 min walk
  • ‪The Ritz Cigar Lounge - ‬1 min walk
  • ‪The Wolseley - ‬1 min walk
  • ‪The Gentlemen Baristas - ‬2 min walk

About this property

The Ritz London

Family-friendly 5-star hotel near London Eye
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury The Ritz London. The hotel can provide concierge services and limo/town car service. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star London hotel.

  • 1 building
  • 136 guestrooms or units
  • 7 levels
  • Built in 1906
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Ritz London offers 136 accommodations with DVD players and minibars. 40-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz London is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Hungarian, Italian, Latvian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (GBP 65 per day; includes in/out privileges)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 56 for adults and GBP 46 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 115.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 56 for adults and GBP 46 for children
  • Covered valet parking fee: GBP 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 115.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

London Ritz
Ritz Hotel
Ritz Hotel London
Ritz London
Ritz London Hotel
Ritz
The Ritz London Hotel London
The Ritz Hotel London
The Ritz London England
London Ritz-Carlton
The Ritz London Hotel
The Ritz London London
The Ritz London Hotel London

The Ritz London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1000 reviews
Rating 8 - Good. 142 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ritz london
Amazing hotel, superior room
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent from the moment we jumped out the taxi, staff couldn’t do enough, made a big fuss of our daughter as we went for her birthday. Pricey yes, but they make you feel like royalty and would recommend to stay there at least once, as was magical
Stayed 1 night in Oct 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Lived up to name and reputation
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashvini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sherry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. Amazing attentive staff. Best experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

John

Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz has been one of London's finest hotels since opening over a century ago. The location on Piccadilly can't be beat, and everything about the hotel is superior. I had an exceptional dinner in their restaurant. I highly recommend this h.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Oct 2024

10/10 Excellent

Monik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is magical and everyone is beyond nice and accommodating. This place makes everyone feel special.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco

Stayed 3 nights in Sep 2024

10/10 Excellent

FAITH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful English decor! Staff are great! Excellent service! Close to all amenities. Great dinner! Okay on breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our twenty-fifth Wedding Anniversary at the Ritz London. If you are seeking a sophisticated experience, then look no further. The Ritz London exceeded our expectations from the moment we arrived through the morning we returned home. Their attention to detail was impeccable. The room was elegant, and housekeeping kept the room clean each day. One night, our room was decorated with gorgeous rose petals. The London Tour in the Ritz Rolls-Royce Phantom was phenomenal with the Head Hall Porter. We were able to take photographs, and the Head Hall Porter framed two of our favorite pictures. Our final evening at the Ritz Restaurant was extraordinary due to the outstanding service from the Ritz Restaurant Manager and his staff. The food was also fantastic. We will cherish the memories, and we are pleased to be part of the Ritz London family.
Stayed 4 nights in Aug 2024

4/10 Poor

Erin, Henderson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We chose to stay at the Ritz London for a night based on its reputation and having had previous positive stays at other Ritz properties. We chose poorly. Check-in was fine and the property itself is mostly well maintained. Our issue arose when we went to confirm the late checkout we had asked for the night prior. The morning of our departure our request was denied (1 PM versus 11 AM), even though we had tea reservations AT Ritz London at 11:30 and needed to change before our international flight home. We made the tea reservations shortly after we made the hotel reservation, many weeks prior, so this wasn’t a surprise for them. We were informed that we needed to vacate our room at 11 and they’d hold our bags. That after tea we could retrieve our belongings and change in the handicap bathroom on the main floor. When the bellman retrieved our bags and showed us to the handicap bathroom even he was embarrassed by the treatment. Based on our experience here, we will not be returning to the Ritz London again and it has tainted our view of the brand overall. If you’re looking for hotels in London, I’d recommend you pass on Ritz London and head over to Four Seasons at Trinity Square or the Shangri La at The Shard, far better experiences to be had there.
Stayed 1 night in Sep 2024

10/10 Excellent

Chiara and Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Sean

Stayed 1 night in Aug 2024

8/10 Good

Curtis

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Phrabjevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Anindita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alysa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service from start to finish!
Stayed 1 night in Jul 2024