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The Rubens at the Palace

5.0 star property
5-star luxury hotel near Buckingham Palace

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Photo gallery for The Rubens at the Palace

Premium bedding, in-room safe, individually decorated
4 bars/lounges, Champagne bar, cocktail bar
Junior Suite
Property entrance
Master Suite | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking available

Explore the area

Map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Buckingham Palace
    ‪6 min walk‬
  • Big Ben
    ‪18 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Superior Twin

Premium bedding, in-room safe, individually decorated

Superior Twin

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Master Suite

Master Suite

Master Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Themed Double Room

Royal Themed Double Room

Royal Themed Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive King

Executive King

Executive King

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double

Classic Double

Classic Double

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Double

Cosy Double

Cosy Double

  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Themed King Room

Royal Themed King Room | Property amenity

Royal Themed King Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single

Executive Single | Property amenity

Executive Single

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Mews View King Room

Royal Mews View King Room

Royal Mews View King Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Mews View Classic Double

Premium bedding, in-room safe, individually decorated

Royal Mews View Classic Double

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

London

City center retreat .Within a 10-minute walk of this London City Centre hotel, you'll find Buckingham Palace and Green Park. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Buckingham Palace - 6 min walk - 0.6 km
  • Hyde Park - 14 min walk - 1.2 km
  • Big Ben - 18 min walk - 1.5 km
  • Piccadilly Circus - 5 min drive - 2.5 km
  • London Eye - 5 min drive - 2.7 km

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Bag O'Nails - ‬2 min walk
  • ‪Whittard of Chelsea Buckingham Palace Road - ‬2 min walk
  • ‪Pronto a Mangia - ‬2 min walk
  • ‪Greenwood Sports Pub & Kitchen - ‬3 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

The Rubens at the Palace

5-star luxury hotel near Buckingham Palace
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 1911
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

Property Registration Number CMP62944

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1001 reviews
Rating 8 - Good. 180 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent avec de 4 très bons restaurants

Très belle hôtel propre super service près des vrais palace personnel très avenant. Et les restaurants sont tous très bon et recommandable les prix sont correct pour Londre. J’ai été à leur 4 restaurant tous très bon le salon de thé quel superbe expérience et excellente nourriture. Leur resto gastronomique leur bœuf walington à essayer absolument. Et très belle sélection de vin. La situation géographique dans Londre est superbe. La chambre très confortable literie de luxe et beaucoup de services 2-3 fois par jour prépares votre lit et salle de bain chaque soir.
Stayed 6 nights in Jan 2025

10/10 Excellent

louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay here and it was wonderful. Pascal at tne door is a gem.
Stayed 3 nights in Jan 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service and lication.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very English hotel
Stayed 9 nights in Dec 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. The bathroom was not ventilated, so we had a wet bathroom for a couple of hours after our showers, otherwise it was a wonderful location and fantastic week at The Rubens in London.
Stayed 6 nights in Jan 2025

8/10 Good

David

Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to Buckingham Palace and other Victoria sites was nice. Staff were nice and helpful. The room was very small given the cost.
Stayed 9 nights in Dec 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Sarah R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very gracious. The hotel’s locations and the tube is great.
Stayed 7 nights in Dec 2024

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay within walking distance to Buckingham Palace. The staff was friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED staying in this hotel thanks to the staff. The staff were amazing for anything we needed! Super nice, friendly and approachable. It was also a great location. What we did not enjoy at the hotel and did not feel were worth the money were both the full and continental breakfasts, as well as the afternoon tea. All were WAY overpriced and not worth it. The continental breakfast was comparable to a cheap American breakfast…very slim offerings. And the afternoon tea…was a disappointment. Which is unfortunate as there was so much hype around it.
Stayed 7 nights in Dec 2024

10/10 Excellent

Romyl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Very close to the palace.
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here. Excellent and staff are wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Shao Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Stayed 1 night in Nov 2024

10/10 Excellent

Venita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The amenities in the room are excellent, the staff were all very courteous, helpful and attentive, the location is most convenient for places I want to go. The room however is much smaller than I would like, but next time I will choose a bigger room. I will be back and recommend this hotel to my friends.
Stayed 3 nights in Nov 2024

6/10 Okay

Kari

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great but room was too small. Sleeper sofa would not fully open up as positioned because of wall in front of it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Haley Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible! Only thing to think about is the elevators are very small so if you have a lot of luggage you might have to make 2 trips. Other than that the room was clean and comfortable! Would recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rubens, Buckingham Palace Road

The reception and all interface was excellent. In several of my previous visits I was distressed to find an arrogance or indifference in the staff. It was delightful to find that this had now all, quite suddenly evaporated,
Stayed 1 night in Nov 2024