Comfort Suites Madison West

2.5 star property
Family-friendly stay with indoor pool in Madison

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Madison West

Lobby
Indoor pool
Lobby
Exterior
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • West Towne Mall
    4 min drive
  • Lake Mendota
    7 min drive
  • Hilldale Shopping Center
    10 min drive
  • Madison, WI (MSN-Dane County Regional)
    20 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Madison

Close to airport.You'll find Capital Brewery and National Mustard Museum within 2 miles (3 km) of this hotel. Death's Door Spirits Distillery and Pleasant View Golf Course are also within 2 miles (3 km).

What's nearby

  • West Towne Mall - 4 min drive - 4.2 km
  • Hilldale Shopping Center - 10 min drive - 8.4 km
  • University of Wisconsin-Madison - 12 min drive - 8.9 km
  • University of Wisconsin Hospital and Clinics - 13 min drive - 11.1 km
  • Camp Randall Stadium - 14 min drive - 12.0 km

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Tanner's Bar & Grill - ‬11 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Comfort Suites Madison West

Family-friendly stay with indoor pool in Madison
Comfort Suites Madison West offers its guests an indoor pool and a spa tub. Public spaces have free WiFi. Business amenities include a business center and 2 meeting rooms. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Comfort Suites Madison West. Free self parking is available.
  • 1 building
  • 95 guestrooms or units
  • 3 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
Comfort Suites Madison West offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available
  • Free area shuttle

Things to do

  • Arcade/game room
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Comfort Suites Madison West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 117 out of 240 reviews" "
Rating 8 - Good. 59 out of 240 reviews" "
Rating 6 - Okay. 25 out of 240 reviews" "
Rating 4 - Poor. 16 out of 240 reviews" "
Rating 2 - Terrible. 23 out of 240 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Waldemar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Berwick

Rooms were clean
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They needed our room, so we were upgraded to a beautiful suite. We would stay here again!
Stayed 1 night in Aug 2024

2/10 Terrible

angel

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Damarion

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Stayed 6 nights in Jul 2024

10/10 Excellent

Christina

Stayed 3 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Kierra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Kim

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Disappointed, Very unclean place.
A group of people smoking pot in the parking lot when we pulled in. The front desk lady seemed frazzled and annoyed when I checked in.There are people living in this hotel that are either wandering through the halls or smoking cigarettes outside the entrences. at use rocks to prop open doors that are supposed to keep the place locked and secure. So needless to say the place isnt secure. The cleanliness and upkeep of the property are very poor. The place is in need of a major thorough cleaning. Walls and floors are dirty, breakfast area was dirty. A musty smell throughout. The air conditioner in our room didnt work. Needless to say very disappointed. We will be back in this area in a couple of weeks and we will absolutely not be staying here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
It was a relaxing time while having doctors appointments very nice people and breakfast was good
Stayed 3 nights in Jun 2024

10/10 Excellent

mohamud

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location & breakfast
Stayed 1 night in Jul 2024

8/10 Good

Ashley

Stayed 1 night in Jul 2024

2/10 Terrible

Tricia

Stayed 2 nights in Apr 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

James Brody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Amber

Stayed 2 nights in Jun 2024

2/10 Terrible

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bed was uncomfortable. AC barely kept up even while it was in the 60s outside. Barely was able to sleep
Stayed 1 night in Jun 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
An ok stay
Facilities and staff were great. Beds were tiny and uncomfortable. Bathroom had many broken features.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fatima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quiet and clean. The rooms was well maintained. The beds were clean and comfortable, everything smelled clean. The pool was clean and the breakfast was great. Really enjoyed staying in this place will definitely return.
Stayed 1 night in Jun 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique aspect of the hotel was a pool table and game room. The pool table was very popular, but we did get a chance to play two games. Nice hotel. Very clean. Breakfast selections were on the average side.
Stayed 3 nights in Jun 2024