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AC Hotel Carlton Madrid by Marriott

4.0 star property
Hotel with a fitness center, a short walk to Museo Nacional Centro de Arte Reina Sofía

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Photo gallery for AC Hotel Carlton Madrid by Marriott

Lounge
Front of property - evening/night
Standard Twin Room, 2 Single Beds
Daily continental breakfast (EUR 26 per person)
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Paseo de la Delicias 26, Madrid, Madrid, 28045
  • Museo Nacional Centro de Arte Reina Sofía
    ‪4 min walk‬
  • Paseo del Prado
    ‪6 min walk‬
  • Atocha Station Memorial
    ‪7 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lounge

AC Hotel Atocha by Marriott

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1001)
The price is CA $278
per night
CA $306 total
includes taxes & fees
8 Mar - 9 Mar
AC Hotel Atocha by Marriott

About the area

Madrid

City center stay.Within a 15-minute walk of this Arganzuela hotel, you'll find Museo Nacional Centro de Arte Reina Sofía and Prado Museum. El Retiro Park and Puerta del Sol are also within 2 miles (3 km).

What's nearby

  • Prado Museum - 14 min walk
  • El Retiro Park - 2 min drive
  • Gran Via - 3 min drive
  • Puerta del Sol - 3 min drive
  • Plaza Mayor - 3 min drive

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Restaurante Puerta de Atocha - ‬3 min walk
  • ‪Cafeteria Pando - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪El Rincón Asturiano - ‬3 min walk
  • ‪La Casina - ‬2 min walk

About this property

AC Hotel Carlton Madrid by Marriott

4-star hotel near Prado Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2519 square feet (234 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at AC Hotel Carlton Madrid by Marriott.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 2519 sq ft of conference space
  • 234 sq m of conference space
  • Built in 1959
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel Carlton Madrid by Marriott offers 122 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

10/10 Excellent

DANIEL

Liked: Property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Swaleha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Really nice clean and quiet. Walkable to a lot of restaurants choices. Amazing stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexandre

Stayed 4 nights in Aug 2024

10/10 Excellent

Felipe

Stayed 1 night in Sep 2024

10/10 Excellent

Arys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with decent food options nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
The hotel was exactly what we required for a weekend in Madrid. An excellent location to sight see and from the money we walked in the staff were all very friendly. Rocio on reception checked us in quickly when we arrived and dealt with any questions efficiently. She is an asset to the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. It was spacious as well. They also gave 1 complimentary water in the fridge which was kinda weird since they knew there were 2 people staying. It was like 5 min walk to the train station and perhaps a 15 min walk to atocha station. I as kinda slow so probably took longer for me. There were a couple of groceries and restaurants near the hotel as well. Overall it was okay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Soledad

Stayed 1 night in Aug 2024

10/10 Excellent

Nazer A

Travelled with partner
Liked: Amenities
Accessible and convinete location
Stayed 2 nights in Aug 2024

10/10 Excellent

Regulo E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated and conveniently nearby all the Madrid landmarks.
Stayed 11 nights in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Breakfast can use some work but very good overall!!
Stayed 4 nights in Jul 2024

8/10 Good

Christopher, Cumming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

CESAR C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención, bien el hotel, caro para el nivel
Stayed 3 nights in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Samyr, San Pedro Sula

Liked: Staff & service
Stayed 2 nights in Apr 2024

6/10 Okay

Gladys

Liked: Cleanliness, staff & service
The hotel is small and doesn’t have a friendly entry with baggage. Very basic if you compare the rate paid as they have a short menu at the restaurant like a dinner.
Stayed 1 night in Apr 2024

10/10 Excellent

JOEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional , friendly , rooms very clean , Close to train station , dinning , bus and metro lines , very safe to walk in the area . 5 stars . El personal muy amable y profesional , habitaciones limpias . Cerca de lineas de tren , metro y autobus . Muchos lugares para comer y se siente seguro caminar en la calle . 5 estrellas ,
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
A Great Hotel for Your Madrid Stay
We chose this hotel because it was close to Atocha Station and we had planned a few train trips in and out. The hotel is modern, stylish, and very comfortable. The room and bathroom were spotlessly clean. Staff were always friendly and helpful, and even though we could speak Spanish, their English was perfect. Highly recommended!
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2024

6/10 Okay

Amir

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

amir

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Noisy
The hotel lobby was under construction and extremely noisy!
Stayed 4 nights in Jan 2024

10/10 Excellent

tresa a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well appointed. The location was excellent, near the Prado, Reina Sophia and the Atoche train station. The staff were incredibly kind and generous, providing a warm environment.
Stayed 1 night in Dec 2023