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ME Madrid by Melia

4.5 star property
Hotel near Puerta del Sol in Madrid

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Photo gallery for ME Madrid by Melia

Front of property
View from room
Terrace/patio
Rooftop bar, alfresco dining, open daily
Rooftop bar, alfresco dining, open daily

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
Plaza de Santa Ana, 14, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Gran Via
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Room, Courtyard View (ALWAYS ME)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Courtyard View (ALWAYS ME)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Hot Tub (Beyond ME-Terrace, 2 Adults + 1 Child)

42-inch LED TV with premium channels, TV, iPod dock

Room, Hot Tub (Beyond ME-Terrace, 2 Adults + 1 Child)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, Terrace (Beyond ME 2 Adults + 1 Child)

Terrace/patio

Room, Terrace (Beyond ME 2 Adults + 1 Child)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room (Superior ME-Plaza de Santa Ana Views)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room (Superior ME-Plaza de Santa Ana Views)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Balcony (Superior ME-Panoramic View)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Balcony (Superior ME-Panoramic View)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Superior ME - Plaza del Angel View)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room (Superior ME - Plaza del Angel View)

  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace (Beyond ME)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Terrace (Beyond ME)

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Hot Tub (BEYOND ME - Terrace)

42-inch LED TV with premium channels, TV, iPod dock

Room, Hot Tub (BEYOND ME - Terrace)

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Hot Tub (Ultimate ME-Chill Out Lounge, Terrace)

Room, Hot Tub (Ultimate ME-Chill Out Lounge, Terrace) | Living room

Room, Hot Tub (Ultimate ME-Chill Out Lounge, Terrace)

  • 150 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (ME - Plaza de Santa Ana Views)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio (ME - Plaza de Santa Ana Views)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for ME, Studio, Courtyard View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

ME, Studio, Courtyard View

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Madrid

Madrid Centro stay.Within a 10-minute walk of this Madrid Centro hotel, you'll find Puerta del Sol and Thyssen-Bornemisza National Museum. Plaza Mayor and Gran Via are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Gran Via - 8 min walk - 0.7 km
  • Prado Museum - 9 min walk - 0.8 km
  • El Retiro Park - 4 min drive - 2.9 km

Getting around

  • Anton Martin Station - 5 min walk
  • Madrid (XOC-Atocha Train Station) - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Tapa Tapa - Santa Ana - ‬1 min walk
  • ‪Pez Tortilla - ‬2 min walk
  • ‪Cervecería Alemana - ‬2 min walk
  • ‪Café Central - ‬1 min walk
  • ‪Ginger - ‬2 min walk

About this property

ME Madrid by Melia

Hotel near Puerta del Sol in Madrid
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly ME Madrid by Melia. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Madrid hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
ME Madrid by Melia offers 192 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

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View from property

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 37 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LED TV with premium channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 37 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night
  • Facilities fee: EUR 12 per person, per day and includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property uses a grey water recycling system.
    Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel ME Madrid
Madrid ME
Me Madrid Reina Victoria Hotel Madrid
ME Madrid Melia Hotel
ME Madrid Melia
ME Madrid
ME Madrid by Melia Hotel
ME Madrid by Melia Madrid
ME Madrid by Melia Hotel Madrid

ME Madrid by Melia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1006 reviews
Rating 8 - Good. 209 out of 1006 reviews
Rating 6 - Okay. 61 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Charlie, Greenwich

Stayed 3 nights in Feb 2025

10/10 Excellent

RAMÓN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Terry, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Roof top bar was not open and was hidden. 😩
Stayed 2 nights in Jan 2025

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location staff really friendly and informative great hotel all round
Stayed 3 nights in Dec 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so pleased with my choice of Hotel. It was outstanding service & the staff went out of way to accommodate me. Hotel is beautiful, clean & smelled great. Location was the perfect area to walk to all major sites, restaurants, galleries.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brief and pleasant stay

Very helpful and attentive staff. Well situated with onsite secured parking that you do pay for. Rooftop bar was nice!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandro, Miami Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Thank you
Stayed 3 nights in Jan 2025

8/10 Good

Mary, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was that the balcony rooms overlooking the plaza are quite small.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yailen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean, beautiful location
Stayed 5 nights in Nov 2024

8/10 Good

E M, Frisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience, the location is really good!! Walking distance to Plaza Mayor, puerta del Sol, Museo Del Prado. Many great dinning options. The rooms are a little bit small.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael, Irvine

Stayed 4 nights in Nov 2024

6/10 Okay

Martha

Travelled with partner
I was really disappointed with the experience, I had high expectations and were not accomplished
Stayed 4 nights in Nov 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service
Very nice hotel centrally located. Great staff who were extremely helpful and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Marina

Stayed 3 nights in Oct 2024

10/10 Excellent

Ditlev

Stayed 3 nights in Oct 2024

10/10 Excellent

Corazon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

JOSE, South Miami

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about the kind staff at this hotel. Especially the woman at the front desk that helped find the right room for my son, who had an accident, and was on crutches. Customer service that cares is RARE and we are so grateful. Additionally, the hotel is perfectly located and has numerous restaurants and shops within steps. Could not recommend more!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small gem with problems

I really enjoyed the location of the hotel. The hotel has a smell of gases from the sewer lines. I had to run the water in the room to get the smell to go away. The breakfast is way overpriced! $25 per day is way too much.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marylou, Yorba Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and accommodating.
Stayed 9 nights in Oct 2024

6/10 Okay

Chinta

Liked: Cleanliness, property conditions & facilities
Rooms are very small. Have stayed here on and off from 2004. The front office staff are good. But the lobby is like a train station. Also, the pictures on the wall are tacky. This is a hotel not a beauty parlor or modeling agency. Come on! Back on 2004 they had pictures of matadors and bulls. Very authentic. On Sunday when we checked out, breakfast was supposed to open at 7:30. It was open with literally no service. No body to cook eggs and nobody to get us a cappuccino. Guess everybody is upset with the Real Madrid loss. The bartenders were nice - Diego and Pedro (the bald guys) - that’s what one of them says jokingly. Very customer service oriented.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great room, the staff was very responsive, we wanted to hot tub on, they asked what time and what temp...great staff!
Stayed 2 nights in Oct 2024

6/10 Okay

jaime

Liked: Cleanliness
Quite outdated rooms, poor card reader as had to change them twice daily, 1st floor rooms very noisy
Stayed 3 nights in Oct 2024

2/10 Terrible

Duane

Disliked: Staff & service

Not maintained and they try to overcharge

Hotel tried to overcharge us by about $50 and front desk person was a complete liar. Took 2 separate maintenance visits to fix air conditioners. I had to tell them the ac problem was the air vent-the air filter was totally plugged and evidently had not been changed for more than a year.
Stayed 2 nights in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room excellent. Staff helpful and friendly. Situation perfect. Rooftop views amazing.
Stayed 2 nights in Oct 2024