Best Western Plus Kelowna Hotel & Suites

2.5 star property
Eco-certified hotel in Dilworth Mountain Estates

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Suite, 2 Queen Beds, Non Smoking, Kitchen | Private kitchenette
Deep-tissue massages, 2 treatment rooms, massages
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Land view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
  • Pet-friendly
  • Spa
  • Parking included

Explore the area

Map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Orchard Park Shopping Centre
    7 min walk
  • Mission Creek Regional Park
    7 min walk
  • Orchard Park Mall
    11 min walk
  • Kelowna, BC (YLW-Kelowna Intl.)
    10 min drive

Room options

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Tower

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Kitchen

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed, Balcony, View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony, No View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Kelowna

Dilworth Mountain Estates stay.Within a 10-minute walk of this Dilworth Mountain Estates hotel, you'll find Orchard Park Shopping Centre and Mission Creek Regional Park. Also, Orchard Park Mall is within half a mile (1 km) and Planet Lazer is within 2 miles (3 km).

What's nearby

  • Orchard Park Mall - 11 min walk - 0.9 km
  • Kelowna Golf and Country Club - 3 min drive - 3.0 km
  • Kelowna General Hospital - 6 min drive - 5.5 km
  • Waterfront Park - 6 min drive - 5.6 km
  • Prospera Place - 6 min drive - 5.7 km

Getting around

  • Kelowna Intl. Airport (YLW) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Cactus Club Cafe Banks Road - ‬4 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬12 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Montana's Cookhouse - ‬4 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-certified hotel in Dilworth Mountain Estates
Best Western Plus Kelowna Hotel & Suites offers its guests a full-service spa, an indoor pool, and a spa tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 5910 square feet (549 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the eco-certified Best Western Plus Kelowna Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Kelowna hotel.

  • 1 building
  • 176 guestrooms or units
  • 8 levels
  • 5910 sq ft of conference space
  • 549 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The wellness spa has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (CAD 5 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 1001 reviews" "
Rating 8 - Good. 353 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 7 nights in Aug 2024

10/10 Excellent

Cheryl-Lynne

Stayed 3 nights in Aug 2024

8/10 Good

Mobinul

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Shamsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and nice and the hotel is nice but the location is really tricky.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the tower. It was nice! Great breakfast! We will stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room, enjoyed the balcony. I would like to see more variety with the breakfast selections.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely! No complaints!!
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Business traveller
Liked: Amenities
Its nicer than other best westerns
Stayed 1 night in Aug 2024

8/10 Good

Darryl, Trail

Liked: Staff & service, amenities
Property is starting to show its age. Rooms in the tower need refreshing of paint and flooring and maintenance with the bathroom. Plugged sink broken tap and some general maintenance. The beds were fantastic and room was spacious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Nice large pet friendly rooms, clean pool /hottub. Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy, Surrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good gym, pool, hot tub. Variable breakfast menu. Some foods can be better but glad there’s free breakfast so can’t complain! :). Would stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very nice stay, had great amenities. Staff were very friendly and helpful. Location was good by the mall and a few restaurants! Over all was a great experience and I’m glad I stayed here :)
Stayed 3 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Has everything u need.
Stayed 4 nights in Aug 2024

4/10 Poor

Surjeet, Dublin

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The sink was clogged and no one came to fix it during our stay. It was quite area
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Vilien

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the pool and service. only critique is how busy breakfast was. so many people and staff worked hard to refill stuff but it was still so many people. everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness
Great family serting
Stayed 3 nights in May 2024

8/10 Good

Jim

Stayed 4 nights in May 2024

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction and road access to Best Western. I understand this isnt the corporations fault.
Stayed 3 nights in Jul 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024