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Universal Hotel Perla

4.0 star property
4-star beachfront hotel with restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Universal Hotel Perla

View from property
View from property
Terrace/patio
Exterior
Snack bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle Murta, S'Illot, Manacor, Mallorca, E-07687
  • Cala Moreia
    1 min walk
  • Strandpromenade
    9 min walk
  • 4 Fogons
    1 min walk
  • Manacor Station
    22 min drive

Room options

View all photos for Double Room, Balcony, Side Sea View

Desk, free WiFi, bed sheets

Double Room, Balcony, Side Sea View

  • 20 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony (2 Adults + 1 Child)

Desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

  • 20 sq m
  • Partial sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

  • 20.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View

Superior Twin Room, Sea View

  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the area

Manacor

On the beach.With a stay at this Manacor hotel, you'll be steps from Cala Moreia and a 5-minute walk from Torrent de Ca n'Amer. Strandpromenade and Playa de Sa Coma are also within half a mile (1 km).

What's nearby

  • Cala Moreia - 1 min walk
  • Playa de Sa Coma - 10 min walk
  • Safari Zoo - 4 min drive
  • Cala Millor Beach - 7 min drive
  • Dragon Caves - 8 min drive

Getting around

  • Manacor Station - 22 min drive
  • Palma de Mallorca Airport (PMI) - 61 min drive

Restaurants

  • ‪The King's Head - ‬4 min drive
  • ‪La Tasca - ‬5 min drive
  • ‪Tomeu Caldentey Cuiner - ‬5 min drive
  • ‪Restaurante Es Passeig - ‬5 min drive
  • ‪Bibabo - ‬4 min walk

About this property

Universal Hotel Perla

4-star beachfront hotel with restaurant
Some rates at Universal Hotel Perla are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A seasonal outdoor pool, a terrace, and an arcade/game room are also featured at Universal Hotel Perla.

This 4-star Manacor hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 7 levels
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Universal Hotel Perla offers 178 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian, Polish, Slovak, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bike cleaning
  • Bike parking
  • Billiards/pool table
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Eco-friendly cleaning products used
  • LED light bulbs
  • Phone
  • Recycling
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between September 21 and April 29.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 26.30 per person (roundtrip)
  • In-room safe fee: EUR 16 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.

Property is also known as

Hotel Perla de S'Illot
Hotel Perla de S'Illot Manacor
Perla de S'Illot
Perla de S'Illot Manacor
Universal Hotel Perla Manacor
Universal Hotel Perla
Universal Perla Manacor
Universal Perla
Universal Hotel Perla Hotel
Universal Hotel Perla Manacor
Universal Hotel Perla Hotel Manacor

Universal Hotel Perla Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 180 reviews" "
Rating 8 - Good. 77 out of 180 reviews" "
Rating 6 - Okay. 28 out of 180 reviews" "
Rating 4 - Poor. 6 out of 180 reviews" "
Rating 2 - Terrible. 6 out of 180 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Conor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay. Friendly staff, nice location and the breakfasts were excellent.
Stayed 6 nights in Aug 2024

8/10 Good

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and in perfect location. Staff are brilliant and soo helpful. We had breakfast which was good.
Stayed 6 nights in Jul 2024

10/10 Excellent

Kristianna Lekven

Stayed 7 nights in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
No parking was a pain. Chamber maids did not change drinking glasses. Patio covered in sand.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Stayed 7 nights in May 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, aircon and soundproofing needed
The hotel is in a great location, we chose B & B rather than all inclusive and the breakfasts were good, always plenty of choice. The staff were lovely. The pool is small which could cause a problem in peak season but it was fine while we were there. The two issues we had were; 1. Aircon- outside of peak season there is no aircon in the rooms. The staff said it was because people complained it was too cold and it wasn’t needed. It was 25° during the day, aircon would be nice. 2. Soundproofing, or rather the lack of it. You could hear every sound from the corridor and other rooms, this was especially a problem when you had people getting up at 6 or 7am (a lot of the guests were older and most seemed to be early risers) doors slamming, showers running, etc.
Stayed 5 nights in May 2024

8/10 Good

Ivy

Travelled with partner
Liked: Cleanliness, staff & service
Overall a nice stay, reception staff was very friendly on arrival and made sure we understand all the facilities from the hotel. Breakfast was okay, swimming pool was quite basic so we didn't spend any time there but headed to the beach instead, which was convenient as the hotel is right next to it. However the check out did let down our overall experience as there was only one staff at the reception at the check out peak hours (11am), she had to manage guests inquiries, guests wanting exchange of pool towels, plus the numerous people in the queue waiting to check out ....
Stayed 4 nights in Jul 2023

10/10 Excellent

Allan

Stayed 7 nights in Jun 2023

2/10 Terrible

Faisal, Arlington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy, they had plumbing issues that led to no water and the property is in a very desolate area.
Stayed 5 nights in Jul 2022

8/10 Good

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and the food was great.
Stayed 6 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel right by the beach
It was a very pleasant stay. We got there pretty late and there was some life show, pretty loud but we didn’t hear anything in the room. The room was very comfortable and modern. Hotel is very close to the beach, if we are ever in the area will definitely stay here again.
Stayed 1 night in Oct 2021

6/10 Okay

David

Travelled with partner
No designated smoking area.had to smoke at entrance to hotel
Stayed 7 nights in Sep 2021

10/10 Excellent

Say

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
La estadía en general excelente. Todo muy limpio y el personal muy atento. La ubicación me pareció genial, tiene muchas opciones de restaurantes y además tiene otra playa cercana a la que puedes ir caminando. Muy recomendado!
Stayed 5 nights in Aug 2021

4/10 Poor

Clayton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was very rude. Insulted my wife several times. We were very confused by the all inclusive aspect. If you are an English speaker, I would not recommend. Not English speaking friendly.
Stayed 3 nights in Aug 2021

8/10 Good

ali

Stayed 8 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel was nice and clean, very simple interior. Unfortunately, the rooms were a lot smaller than expected and because we needed a baby cot it made the room even smaller and difficult to move around in. Payment is required for the safe, there is no kettle or ironing equipment in the room, however the shower is nice and there is also a decent balcony with a drying rack for wet clothes. Staff were all lovely and friendly. I wouldn’t recommend doing anything more than a half board. I do feel the hotel lacks a bit of atmosphere and music in the reception/ bar area and pool would be beneficial. The pool may be a bit busy during peak season, I don’t think it is big enough for the number of people in the hotel.
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Booked and paid in advance for 2x rooms with side sea view only to find out that one room had no sea view at all. Asked reception to sort out only to be told to wait until day 3 and to pay extra 40 euros to change the room. The receptionist also said that if the room has 5 cm of sea view then the description was correct! On top of that despite me asking a week before the stay to have the 2x rooms together the hotel didn’t arrange it - we were on the same floor but in two different corridors. If this was a small hotel you could understand, but given 7 floors and 118 rooms it just show that they couldn’t care less! Perhaps it was because we didn’t buy the all inclusive option. “Deal” mis-sold for one of the rooms.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Lukasz

Liked: Cleanliness, property conditions & facilities
Confused about the place
Issues with organizing child duvet/pillow, ac didn't worked in our room and after reporting it wasn't fixed. There was no housekeeping service on one of the days that we where staying. No one informed us about children play room on second floor, list is long but the major issue here is that reception staff is not speaking english and that was preventing us in correct communication resolving issues ....
Stayed 8 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. But I understood that there was a heated indoor pool. Unfortunately this was closed permanently last year. Chose this hotel because of the pool so was disappointed.
Stayed 6 nights in May 2019

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time to mallorca
We had a very nice visit to the area, I would recommend the hotel and surrounding region. We ate outside the hotel for dinners and we enjoyed the hearty breakfasts provided by hotel. ..the beach is very nice too. We took city bus from airport and that worked just fine. The street fair was great for ambiance and shopping, also many great eating establishments right by hotel. Rooms were very clean and well maintained, great bath shower gel provided in wall mount container.
Stayed 3 nights in Sep 2018

8/10 Good

Victor, Florida

The room was very relaxed and nice But there were a lot of hairs on the floor and the bathroom. My wife asked the room service if they could clean the floors They did clean the floors but never touched the bath room floor. Besides that everything was nice.
Stayed 2 nights in Jul 2018

10/10 Excellent

Dickson, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4* Hotel Pretty much on the beach
Peaceful in every way, staff were friendly and responsive, surpassed my expectations.
Stayed 3 nights in Jul 2018

8/10 Good

Olga, Cambridge

Liked: Staff & service
Very close to the beach
I totally enjoyed excellent location many cafes around
Stayed 4 nights in Jul 2018

8/10 Good

gray20, dunfermline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Lovely clean hotel, perfect location right beside beach and one minute walk from local bus stop. Regular buses to explore local villages or express bus to Palma. Reception staff were very patient and helpful while I practiced learning Spanish. The beds were comfortable, room cleaned every day. TV with multiple language channels. Only downside was hot water pressure for shower, poor but just about manageable. I stayed on bed & breakfast only, good breakfast with great choices, including gluten free and vegetarian choices
Stayed 5 nights in Oct 2017