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Citadines Bay City Manila

4.0 star property
4-star hotel near SM Mall of Asia

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Photo gallery for Citadines Bay City Manila

Reception
Bar (on property)
Deluxe Studio
Premier Studio
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300
  • SM Mall of Asia
    ‪12 min walk‬
  • City of Dreams Manila
    ‪17 min walk‬
  • Newport World Resorts
    ‪7 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪12 min drive‬

Room options

View all photos for Premier Room, 1 Bedroom

In-room safe, laptop workspace, soundproofing, iron/ironing board

Premier Room, 1 Bedroom

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

Deluxe Studio, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Studio

Premier Studio

Premier Studio

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Heritage Hotel Manila

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (2770)
The price is CA $97
per night
CA $119 total
includes taxes & fees
25 Mar - 26 Mar
The Heritage Hotel Manila

About the area

Pasay

Barangay 76 stay.Your stay at this Barangay 76 hotel places you within 2 miles (3 km) of SM Mall of Asia and City of Dreams Manila. Manila Bay and Newport World Resorts are also within 3 miles (5 km).

What's nearby

  • SM Mall of Asia - 12 min walk - 1.1 km
  • City of Dreams Manila - 17 min walk - 1.4 km
  • Newport World Resorts - 7 min drive - 5.6 km
  • U.S. Embassy - 8 min drive - 6.8 km
  • Manila Ocean Park - 8 min drive - 6.9 km

Getting around

  • EDSA LRT Station - 3 min drive
  • Gil Puyat Station - 5 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 13 min drive

Restaurants

  • ‪Horizon Cafe - ‬7 min walk
  • ‪Ashark Club - ‬2 min walk
  • ‪Jollibee - ‬9 min walk
  • ‪Yoshinoya - ‬6 min walk
  • ‪Burger King - ‬4 min walk

About this property

Citadines Bay City Manila

4-star hotel near SM Mall of Asia
Citadines Bay City Manila offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center, meeting rooms, and limo/town car service are available. Citadines Bay City Manila also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Pasay hotel is smoke free.

  • 212 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Citadines Bay City Manila offers 212 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Microwaves and rice cookers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

English, Filipino

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 950 for adults and PHP 475 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Front entrance ramp
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Microwave
  • Rice cooker

More

  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets: PHP 2000 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1650 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 950 for adults and PHP 475 for children
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1650 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Citadines Bay City Manila Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 520 out of 744 reviews
Rating 8 - Good. 162 out of 744 reviews
Rating 6 - Okay. 34 out of 744 reviews
Rating 4 - Poor. 13 out of 744 reviews
Rating 2 - Terrible. 15 out of 744 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John Paul

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff are courteous and efficient. It’s right beside the W Mall which is very convenient. Restaurant staff gave us excellent service and their breakfast buffet spread was wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Merian

Liked: Cleanliness, amenities
Very fast check in ,nice clean room, very close to the airport, the staff are very attractive,,I would highly recommend 👌
Stayed 1 night in Nov 2024

10/10 Excellent

Noel, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Samrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to Mall of Asia and the baywalk and thus is excellent for travelers, loved the property, excellent staff, the restaurant is awesome.
Stayed 8 nights in Oct 2024

10/10 Excellent

Norman, Bethlehem

Travelled with partner
Liked: Amenities
Excellent service!
Stayed 1 night in Oct 2024

2/10 Terrible

Amir Maziar

Disliked: Cleanliness, staff & service, amenities
Everything was a disaster which tells me management doesn't really care about paying customers. A lot of ship crew and air crew. I guess it would be ok if it was free. Housekeeping sucked. Bedbugs. Room service was terrible. Front desk was totally unhelpful. Restaurant is always empty..... except for free breakfast. Security guys were excellent and the gym and gym staff were great.
Stayed 6 nights in Oct 2024

6/10 Okay

Elsie, Las vegas

Business traveller, Travelled with partner
Not much to say
Stayed 3 nights in Sep 2024

6/10 Okay

Elsie, Las vegas

Business traveller, Travelled with partner
Not much to say
Stayed 1 night in Sep 2024

10/10 Excellent

Olivia, Ossining

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and cleaned. Room is cozy and comfortable and staff were all very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Norman, Bethlehem

Liked: Cleanliness
Nice and clean hotel with excellent service especially James. Very close to MOA and airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
This is the 2nd time we have stayed here and it was great both times. The staff were friendly and helpful from check in to check out. The rooms are great! Spacious, clean and very comfortable. About a 15min walk to Mall of Asia and 20 drive to the Airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with family
Keep Citadines on your option list. Close to MOA & standards rival other key hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

drorkis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great sevice and staf
Great hotel great sevice and staff, jamed was very helpfull near sm mall
Stayed 3 nights in Oct 2024

10/10 Excellent

Maryjane, Belleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything ok
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Manila
Stayed 1 night in Sep 2024

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

marjorie, los angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was a pleasant surprise. I chose this hotel for the location, price and reviews. Everything was perfect until my cousin got trapped in the bathroom. The door lock got stuck. And had to call maintenance to open it. Also the wifi wasn’t working with the username and password the front desk gave us, had to call the front desk and they gave us a differnt password. Overall, the staff was very nice and pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Berneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience in this hotel. Staff was very accomodating and welcoming. They had a laundry service which was very convenient. Our room was also very clean a d well kept. Will book this hotel again in the future!
Stayed 1 night in Sep 2024

10/10 Excellent

Benigno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating. The staff are nice and kind
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room smelled musty
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as expected
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Family Friendly
Stayed 2 nights in May 2024

10/10 Excellent

Ma Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Citadines had been very, very accomodating! I had a lot if problems with my flights and all but they’ve been very, very understanding. Thank you once again!
Stayed 4 nights in Jul 2024