The Heritage Hotel Manila

4.0 star property
Family-friendly 4-star hotel near SM Mall of Asia

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Photo gallery for The Heritage Hotel Manila

Exterior
Club Room King Bed, Club Access
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • SM Mall of Asia
    ‪19 min walk‬
  • SMX Convention Center
    ‪19 min walk‬
  • Newport World Resorts
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

Deluxe Room King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Room Twin Beds, Club Access

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite Twin Beds, Club Access

  • 49 sq m
  • Sleeps 3
  • 2 Twin Beds

Executive Suite King Bed, Club Access

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite King Bed, Club Access

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Club Room King Bed, Club Access

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin Beds

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Pasay

City center stay.Your stay at this Barangay 76 hotel places you within 2 miles (3 km) of Mall of Asia Arena and SM Mall of Asia. SMX Convention Center and Manila Bay are also within 2 miles (3 km).

What's nearby

  • Mall of Asia Arena - 18 min walk - 1.5 km
  • SM Mall of Asia - 19 min walk - 1.6 km
  • SMX Convention Center - 19 min walk - 1.6 km
  • Newport World Resorts - 5 min drive - 4.3 km
  • U.S. Embassy - 7 min drive - 6.1 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Taft Avenue Station - 11 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 14 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬3 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Riviera Cafe - ‬2 min walk
  • ‪Jollibee - ‬3 min walk

About this property

The Heritage Hotel Manila

Family-friendly 4-star hotel near SM Mall of Asia
The Heritage Hotel Manila offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 8095 square feet (752 square meters) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the family-friendly The Heritage Hotel Manila. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Pasay hotel is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 8095 sq ft of conference space
  • 752 sq m of conference space
  • Built in 1994
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include sports massages and Swedish massages.

Languages

English, Filipino

Similar properties

Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,080 to 1,080 for adults and PHP 540 to 540 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel Manila

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1842.38 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 3000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1080 to 1080 for adults, and PHP 540 to 540 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1633 out of 2892 reviews
Rating 8 - Good. 779 out of 2892 reviews
Rating 6 - Okay. 309 out of 2892 reviews
Rating 4 - Poor. 94 out of 2892 reviews
Rating 2 - Terrible. 77 out of 2892 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nice, staff very helpful. Overall a nice experience
Stayed 6 nights in Apr 2025

10/10 Excellent

JAMES, ROANOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to MOA and NAIA
Stayed 2 nights in Apr 2025

10/10 Excellent

david

Stayed 2 nights in Mar 2025

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facility . Very convenient and easy access to NAIA.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the transportation from home to mall of Asia. Very convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

JAMES, ROANOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool and outdoor seating area
Stayed 1 night in Mar 2025

10/10 Excellent

ROGELIO

Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

The Famous Heritage Hotel

This I always notice, when there is something going on with the Hotel. Like a maintenance or renovation. Its the least or non significant people are the one being sacrifice first. Of all the rooms available. I was put on the where the repair or renovation is going on. One top of it is the repair. And the funny thing is, on my check out. The lady in the front desk try to be nice to me because they needed a good review. Wow, I really don't understand it. Its always the rich people gets the best or white people. The poor one, remains poor. The piliina girl thought, because I'm just a Pilipino too. I can abuse him and he will just be okay with it. Give him the worst room and use the pakikisama system to uplift the hotel. That was good with Duterte, he was a pro Pilipino. The whites get the good rooms. While Pilipinos should only get the bare minimum and let them suffer. Because they don't complain.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna Liza

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient to everything. Friendly and polite staff. Great food selections.
Stayed 3 nights in Dec 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, good restaurant, excellent service, good amenities.
Stayed 3 nights in Jan 2025

6/10 Okay

ARLENE

Travelled with family
Need some new upgrades. Facility is obsolete and old
Stayed 1 night in Jan 2025

8/10 Good

christopher

Travelled with family
Liked: Staff & service
everything is worth it with the price! Food is good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Albert R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was welcoming, courteous and assisted me in each interaction during my short stay.
Stayed 1 night in Jan 2025

4/10 Poor

Raquel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed have bedbugs, very uncomfortable and lumpy, pillows are terrible, the bathroom is dirty, their tv is not colored- I complained several times about it, nothing was done
Stayed 2 nights in Jan 2025

6/10 Okay

Sunly

Travelled with partner
Liked: Staff & service, amenities
Stayed for one night, nice lobby and friendly staff. Room was outdated and a little run down.
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

susumu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good people
Stayed 1 night in Jan 2025

8/10 Good

Josephine

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here previously & enjoy the location. Nice & clean, staff very friendly. Nice pool.
Stayed 2 nights in Jan 2025

6/10 Okay

Duane

Travelled with family
Liked: Staff & service
The outlets in the room didn’t work, we tried to charge our electronics and they were not charged. The place is dated and could use some more money to improve the room’s condition. The restaurant food was not that good, ordering pizza, we found out was premade frozen pizza was not that good.
Stayed 1 night in Jan 2025

6/10 Okay

MURIEL F

Travelled with family
I didn't like that they did not provide a check out statement.
Stayed 1 night in Jan 2025

10/10 Excellent

Rene

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
During the day this was one of the classiest hotels in the Philippines. But now it feels like a mid-class level hotel. It could be the area around the hotel, a little sketchy. The rooms are outdated and needs a refresh. The staff on the other hand makes up for all the short comings of the hotel. Best customer service in town.
Stayed 3 nights in Jan 2025