See all properties

The Heritage Hotel Manila

4.0 star property
Family-friendly 4-star hotel near SM Mall of Asia

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Heritage Hotel Manila

Exterior
Lobby
Exterior
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • Embassy of Japan
    ‪7 min walk‬
  • Baclaran Church
    ‪11 min walk‬
  • Cuneta Astrodome
    ‪12 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room King Bed

Deluxe Room King Bed

Deluxe Room King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Club Room Twin Beds, Club Access

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Twin Beds, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite Twin Beds, Club Access

  • 49 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access

Executive Suite King Bed, Club Access

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Bed, Club Access

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite King Bed, Club Access

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room King Bed, Club Access

Club Room King Bed, Club Access

Club Room King Bed, Club Access

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin Beds

Deluxe Room Twin Beds

Deluxe Room Twin Beds

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Pool

Savoy Hotel Manila

Parking included
Free WiFi
Air conditioning
Gym
4.3 out of 5, Excellent, (2071)
The price is CA $96
per night
CA $109 total
includes taxes & fees
13 Feb - 14 Feb
Savoy Hotel Manila

About the area

Pasay

City center stay.Your stay at this Barangay 76 hotel places you within 2 miles (3 km) of Mall of Asia Arena and SM Mall of Asia. SMX Convention Center and Manila Bay are also within 2 miles (3 km).

What's nearby

  • Mall of Asia Arena - 18 min walk
  • SM Mall of Asia - 19 min walk
  • SMX Convention Center - 19 min walk
  • Newport World Resorts - 5 min drive
  • U.S. Embassy - 7 min drive

Getting around

  • Gil Puyat Station - 4 min drive
  • Taft Avenue Station - 11 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 14 min drive

Restaurants

  • ‪Kenny Rogers Roasters - ‬3 min walk
  • ‪Panda Express - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Riviera Cafe - ‬2 min walk
  • ‪Jollibee - ‬3 min walk

About this property

The Heritage Hotel Manila

Family-friendly 4-star hotel near SM Mall of Asia
The Heritage Hotel Manila offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 12 meeting rooms. Event space at this hotel measures 8095 square feet (752 square meters) and includes conference space. A children's pool, spa services, and multilingual staff are also featured at the family-friendly The Heritage Hotel Manila. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Pasay hotel is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 8095 sq ft of conference space
  • 752 sq m of conference space
  • Built in 1994
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include sports massages and Swedish massages.

Languages

English, Filipino

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: PHP 1080-1080 for adults and PHP 540-540 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel Manila

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1842.38 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of PHP 3000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1080 to 1080 for adults, and PHP 540 to 540 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1434 out of 2551 reviews" "
Rating 8 - Good. 696 out of 2551 reviews" "
Rating 6 - Okay. 269 out of 2551 reviews" "
Rating 4 - Poor. 82 out of 2551 reviews" "
Rating 2 - Terrible. 70 out of 2551 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jeremy

Disliked: Staff & service
Nice hotel, but they are renovating rooms and painting the outside facade. They did not advise the booking site we used about the ongoing renovations. We were woken up at 8 in the morning by work being done in the room above us. They offered to move us, but we were in 2 adjoining rooms and had a lot of luggage, so moving was not an option. They did acknowledge that we should not have been given the room since the room above was being worked on. They also said that the workers were not supposed to start working until 10 AM. We requested compensation for one night for one of the rooms, but they were unable to do it until they sent it to upper management for approval. In the meantime, we had to fly back to the US with no resolution. We are waiting to hear back from them. Update: I never heard back from them. I even called the hotel again from the US (13 hour difference) and left messages. I asked to speak to any management. At this point, I give them 1 Star.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jeremy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel, but they are renovating rooms and painting the outside facade. They did not advise the booking site we used about the ongoing renovations. We were woken up at 8 in the morning by work being done in the room above us. They offered to move us, but we were in 2 adjoining rooms and had a lot of luggage, so moving was not an option. They did acknowledge that we should not have been given the room since the room above was being worked on. They also said that the workers were not supposed to start working until 10 AM. We requested compensation for one night for one of the rooms, but they were unable to do it until they sent it to upper management for approval. In the meantime, we had to fly back to the US with no resolution. We are waiting to hear back from them. Update: I never heard back from them. I even called the hotel again from the US (13 hour difference) and left messages. I asked to speak to any management. At this point, I give them 1 Star.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was dated and in need of remodel, but satisfactory. However the street noise level was bad. I could not sleep as a result.
Stayed 1 night in Dec 2024

6/10 Okay

Jeffrey

Staff were all very friendly... But were not attentive - took forever to order food or drinks, or get refills, or get check at the restaurants. Housekeeping: each day I received fewer and fewer towels.. until they left me with none.. I had to get towels from another housekeeper servicing room across hall. Pre-paid breakfast.. breakfast was alright.. but for some reason,.after 4th night, no longer had breakfast as being pre-paid.

8/10 Good

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy at night and in the morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Agnes

Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Arminda Dancel

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone is nice
Stayed 2 nights in Oct 2024

8/10 Good

Jo-an

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport and convenient location, friendly staff and yummy breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

DAVID LARON, PEARL CITY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location and exceptional customer service.
Stayed 17 nights in Oct 2024

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, amenities
The Heritage is a nice hotel. I have stayed there before and will again. This recent stay was good, but I did notice that the bathroom was looking a little old, and could use a touch up. Other than that, it’s a good hotel, and I would recommend it.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

6/10 Okay

Shirley

Travelled with family
Liked: Staff & service
Building needs updating
Stayed 3 nights in Oct 2024

8/10 Good

Rosalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only criticism I have for staying at the Heritage Hotel is that the bed was too hard but other than that we had lovely experience.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ma. Shiela, Pasadena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Changed room multiple times. So many problems.
Stayed 1 night in Oct 2024

10/10 Excellent

Demie

Stayed 1 night in Sep 2024

10/10 Excellent

Douglas, puyallup

Stayed 3 nights in Oct 2024

10/10 Excellent

Imelda, SAVANNAH

Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first rating for my fourth stay at The Heritage Manila. I find it to be exceptional at cleanliness, dining experience, and amenities provided. I would like to take this opportunity to express my gratitude to Ms. Jette at the reception counter. She compassionately listened as i communicated my issue, and she offered a solution. Sheer professionalism. Thank you greatly, Ms. Jette. Of the many hotels i have stayed while in Manila, The Heritage has the best security, housekeeping, and restaurant staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lyn

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lora

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel: if you don’t want any amenities this your hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very friendly and respectful staff will stay again when we come back again for vacation.
Stayed 4 nights in Oct 2024

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, amenities
Like the breakfast.
Stayed 3 nights in Jul 2024

8/10 Good

Lord Adrian

Stayed 2 nights in Oct 2024

10/10 Excellent

Gina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay. The room is super cold.
Stayed 1 night in Jun 2024