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Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

3.5 star property
3.5-star hotel near University of Puerto Rico Mayagüez Campus

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680
  • Yaguez Theater
    6 min drive
  • Tropical Agriculture Research Station
    6 min drive
  • University of Puerto Rico Mayagüez Campus
    6 min drive
  • Mayagüez (MAZ-Eugenio María de Hostos)
    9 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, View (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, View (Sunset View)

  • 17 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 17.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, View (Sunset View)

  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, View (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, View (Sunset View)

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Tub)

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Pool
Tryp by Wyndham Mayaguez
Pool
Pet-friendly
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (558)
The price is CA $236
per night
CA $258 total
includes taxes & fees
28 Nov - 29 Nov
Tryp by Wyndham Mayaguez

About the area

Mayagüez

In shopping district.You'll be 2.8 mi (4.4 km) from University of Puerto Rico Mayagüez Campus with a stay at this Mayagüez hotel.

What's nearby

  • Yaguez Theater - 6 min drive
  • Plaza Colon - 6 min drive
  • University of Puerto Rico Mayagüez Campus - 6 min drive
  • Playa El Maní - 9 min drive
  • Mayagüez Mall - 11 min drive

Getting around

  • Rafael Hernandez Airport (BQN) - 42 min drive

Restaurants

  • ‪Taco Bell - ‬17 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Applebee's - ‬15 min walk
  • ‪El Meson Sandwiches - ‬17 min walk
  • ‪Pizzeria Los Primos - ‬6 min drive

About this property

Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel

3.5-star hotel near University of Puerto Rico Mayagüez Campus
Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3747 square feet (348 square meters) and includes conference space. A casino, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel. Self parking is free.

This 3.5-star Mayagüez hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 3747 sq ft of conference space
  • 348 sq m of conference space
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel offers 141 accommodations with iPod docking stations and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 17-19 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1002 reviews" "
Rating 8 - Good. 172 out of 1002 reviews" "
Rating 6 - Okay. 47 out of 1002 reviews" "
Rating 4 - Poor. 9 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ERNESTO, Dorado

Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very welcoming. Rooms were very comfortable, Beds comfy. Rooms were also quiet. Casino in the hotel. They serve food at the casino (sandwiches, hot dogs, soup...all free) and had a band playing music while people enjoy gambling... Overall, it was a great place to bring my parents.
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Property conditions & facilities
All
Stayed 2 nights in Aug 2024

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Edgardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean customer service 👌
Stayed 1 night in Aug 2024

10/10 Excellent

jannette p

Stayed 1 night in Aug 2024

10/10 Excellent

LUISA

Stayed 3 nights in Jul 2024

10/10 Excellent

Cruz María

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked accesible area. Good Sevice and competible price.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
Consistently providing good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have an accident and broke my hand. My husband call to take a room for a few hr (5).he is 74 years need to to sleep I stay I emergency way ting for my operation at 8:00 am. I supposed to be in the hospital was 2 am an hi in the lobby of the hospital. First i try to make a reservation online. I can’t,. So I call THEY SAY NO rent for hr. Almost 3:00 am I ask to tack we the manage.i explain the problem they say yes . He use the room 3 hr take a shower and sleep 2 hr. Is good that they no rent for hr but sometimes is good make exceptions after all for that 3 hr I pay $225.00 -. He don’t have a breakfast free because he have to be in the hospital at 7 am.[ I suppose operating at 8 And enter operating at 4 so we al out the hospital at 9 pm so we go again to pay. $200 - for another night (why because we are so ,,,,,,, we le my RXY in WALGREEN we don’t know that the closed the farmacy at 10: pm ,so we let the rxy and going to east something. When we are come back the store open the famacy close so we have to way until the nex day to pick up my medicine.I now that you’re company y for. Win money but I have a emergency areal emergency and I top of all the tribulations we have to pay almost 500. To sleep few hr. . In the end after 3 day in emergency room one operation I broke my right hand a few hr of sleep, one stop in Walgreens and 2:45 hr to y house. This was the worst vacation days
Stayed 1 night in Jul 2024

8/10 Good

Elianette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to where I needed to go and to the beach too.
Stayed 2 nights in Jul 2024

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Viviana

Stayed 3 nights in Jul 2024

2/10 Terrible

Lymari

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is terrible service, bad food and overpriced. The front desk agents were rude and the facility was in poor shape.
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Came back to this exact hotel for the 3rd time. I recommend this hotel to all my family and friends. See you next year!!! :)
Stayed 6 nights in Jul 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rene, New Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

CLERY

Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

10/10 Excellent

Sammy

Stayed 2 nights in Jul 2024