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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property
3.5-star hotel near University of Puerto Rico Mayagüez Campus

Choose dates to view prices

Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Casino

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680
  • Plaza Colon
    ‪6 min drive‬
  • University of Puerto Rico Mayagüez Campus
    ‪6 min drive‬
  • Playa El Maní
    ‪14 min drive‬
  • Aguadilla (BQN-Rafael Hernandez)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Sunset View)

  • 17 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 17.4 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Sunset View)

  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

About the area

Mayagüez

In shopping district.You'll be 2.8 mi (4.4 km) from University of Puerto Rico Mayagüez Campus with a stay at this Mayagüez hotel.

What's nearby

  • Plaza Colon - 6 min drive - 5.4 km
  • Catedral de Nuestra Senora de la Candelaria - 6 min drive - 5.4 km
  • University of Puerto Rico Mayagüez Campus - 6 min drive - 4.5 km
  • Mayagüez Mall - 11 min drive - 10.5 km
  • Playa El Maní - 14 min drive - 6.5 km

Getting around

  • Rafael Hernandez Airport (BQN) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬17 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Applebee's - ‬15 min walk
  • ‪El Meson Sandwiches - ‬17 min walk
  • ‪Pizzeria Los Primos - ‬6 min drive

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

3.5-star hotel near University of Puerto Rico Mayagüez Campus
Holiday Inn Mayaguez and Tropical Casino by IHG offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3747 square feet (348 square meters) and includes conference space. A casino, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Mayaguez and Tropical Casino by IHG. Self parking is free.

This 3.5-star Mayagüez hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 3747 sq ft of conference space
  • 348 sq m of conference space
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Mayaguez and Tropical Casino by IHG offers 141 accommodations with iPod docking stations and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Lobby

Tryp by Wyndham Mayaguez

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 694 reviews
The price is CA $187
CA $204 total
includes taxes & fees
Apr 20 - Apr 21
Tryp by Wyndham Mayaguez

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square feet of space)
  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1042 reviews
Rating 8 - Good. 180 out of 1042 reviews
Rating 6 - Okay. 50 out of 1042 reviews
Rating 4 - Poor. 10 out of 1042 reviews
Rating 2 - Terrible. 14 out of 1042 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ARTURO, SAN JUAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems like new. Very nice and the staff was very friendly. They have a casino, for those who like to gamble. I would recommend expanding the bar area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Joann

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area, easy parking, nice casino, the hotel have a restaurant plus lots restaurant around it, Mayaguez is a beautiful city you need to see the Plaza it is really pretty
Stayed 1 night in Jan 2025

10/10 Excellent

Rosemary, North Olmsted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jan 2025

8/10 Good

Hector

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Weizmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Mayaguez was just what we needed. Our 2 weeks here was filled with places to see, people to encounter and a lovely hotel staff to help with almost anything you needed. Front desk Staff Gabriela was fantastic and very helpful. The floor manager, waiters and barman ...all great services offered, and do not forget housekeeping..... Wonderful stay. Will surely return.
Stayed 11 nights in Dec 2024

10/10 Excellent

dellis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gregorio Rivera

Liked: Cleanliness, staff & service, property conditions & facilities
Everything were good except the bed. It was to firm.
Stayed 1 night in Jan 2025

6/10 Okay

DS

Travelled with partner
Power went out. I did like the parking lot security.
Stayed 1 night in Dec 2024

2/10 Terrible

Wanda

Stayed 1 night in Jan 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcos, Caguas

Travelled with partner
Liked: Amenities, property conditions & facilities
Location and facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services and accommodations
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose

Stayed 3 nights in Dec 2024

10/10 Excellent

Maderic

Stayed 1 night in Dec 2024

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 2 nights in Dec 2024

6/10 Okay

Luzmarina

Travelled with family
Disliked: Amenities, property conditions & facilities
The building needs massive renovation. The water smells like hard metals. The AC doesn’t really work. The carpet in the rooms is gross. Looks like the carpets haven’t been cleaned in ages. Don’t understand why hotels have carpets. Tile is so much more easier to maintain and clean. The towels were severely stained with rust or something similar. Definitely not worth what I was charged per night.
Stayed 5 nights in Dec 2024

6/10 Okay

Ted

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review
Stayed 1 night in Dec 2024

6/10 Okay

JORGE

Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

10/10 Excellent

JORGE, CAROLINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

MARTA

Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024