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The Palms Resort of Mazatlan

3.0 star property
Beachfront resort near Playa Norte

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palms Resort of Mazatlan

Front of property
Property amenity
Property amenity
Cocktail bar
Suite, Ocean View

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
  • Playa Brujas
    12 min walk
  • Punta Camaron Beach
    20 min walk
  • El Cid Country Club Golf Course
    4 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

  • 668 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed, City View

  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mazatlán

On the beach.Your stay at this Zona Dorada resort places you within 3 miles (5 km) of The Mazatlan Malecón and Playa Norte. Also, Cerritos Beach is within 3 miles (5 km) and Mazatlán Aquarium is within 6 miles (10 km).
View more Resorts in MazatlánOpens in a new window

What's nearby

  • The Mazatlan Malecón - 3 min drive
  • El Cid Country Club Golf Course - 4 min drive
  • Mazatlan International Center - 7 min drive
  • Mazatlán Aquarium - 8 min drive
  • Cerritos Beach - 11 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬7 min walk
  • ‪Mané - ‬5 min walk
  • ‪Bar el LOBY - ‬6 min walk

About this property

The Palms Resort of Mazatlan

Beachfront resort near Playa Norte
The Palms Resort of Mazatlan offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 7973 square feet (741 square meters) and includes a conference center. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Palms Resort of Mazatlan. Self parking and valet parking are free.

This Mazatlán resort is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 7973 sq ft of conference space
  • 741 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Palms Resort of Mazatlan offers 190 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 265-400 for adults and MXN 265-400 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palms Resort of Mazatlan

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults, and MXN 265 to 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

The Palms Resort of Mazatlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1001 reviews" "
Rating 8 - Good. 282 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alejandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Juana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Erik

Stayed 3 nights in Jul 2024

6/10 Okay

Mayra

Stayed 4 nights in Jul 2024

10/10 Excellent

Nalleli

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis, saltillo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy bonito, me la pase muy bien en mis vacaciones.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was enjoyable, great facilities, great ubication
Stayed 2 nights in Jun 2024

10/10 Excellent

Letycia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Stiven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice little balcony with ocean view. Restaurant on site to have breakfast on the patio facing the ocean. Parking was across the street, so wasn’t convenient to easily access our vehicle.
Stayed 1 night in Jun 2024

10/10 Excellent

Amelia

Stayed 3 nights in Jun 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The Panama cafe
Stayed 1 night in Jun 2024

10/10 Excellent

Mayra

Stayed 1 night in Jun 2024

10/10 Excellent

Jose L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela S

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am handicapped and was very afraid of a slip and fall in shower. But shower had a handle and floor tile not slippery. Also, another favorite was that PANAMA is in premises so room service was delicious.
Stayed 2 nights in Jun 2024

6/10 Okay

Yadira

Disliked: Property conditions & facilities
No sabía que la alberca grande estaba cerrada , el aire ni funcionaba muy bien . El staff no es tan amable
Stayed 5 nights in Jun 2024

8/10 Good

guillermo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The people were rude as all hell we will not go back there for sure
Stayed 3 nights in May 2024

6/10 Okay

Gloria

Travelled with family
The stay was good. The staff was not friendly at all.
Stayed 4 nights in May 2024

6/10 Okay

Norma

Travelled with group
Satisfactory
It was average. Amenities were very limited, need more staff in the front desk, pools and rooms were outdated.
Stayed 2 nights in May 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was quaint. Very very busy with daily visitors . No toiletries at all or wash cloths .
Stayed 1 night in May 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 5 nights in May 2024

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Mar 2023

10/10 Excellent

Jeff, Spring Creek

Travelled with family
Liked: Cleanliness, staff & service
Really loud construction pool area was shut down Limited space on beach
Stayed 1 night in Apr 2024

6/10 Okay

VICTOR

Liked: Cleanliness, staff & service
Pool under construction
Stayed 3 nights in Apr 2024