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Citadines on Bourke Melbourne

4.5 star property
Family-friendly 4.5-star aparthotel near Bourke Street Mall

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Photo gallery for Citadines on Bourke Melbourne

Exterior
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
View from room
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    ‪3 min walk‬
  • Bourke Street Mall
    ‪5 min walk‬
  • Melbourne Central
    ‪8 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪28 min drive‬

Room options

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Executive Two Bedroom Apartment

  • City view
  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartments

  • 63 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • City view
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 34 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout drapes

Executive Studio

  • City view
  • 34 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Melbourne

Heart of Melbourne.A stay at this Melbourne Central Business District aparthotel places you steps from Her Majesty's Theatre and within a 5-minute walk of Parliament House of Victoria. Bourke Street Mall and Hosier Lane are also within half a mile (1 km).
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Her Majesty's Theatre - 3 min walk - 0.3 km
  • Collins Street - 4 min walk - 0.4 km
  • Bourke Street Mall - 5 min walk - 0.5 km
  • Fed Square - 7 min walk - 0.6 km
  • Melbourne Central - 8 min walk - 0.7 km

Getting around

  • Parliament Station - 4 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hakata Gensuke - ‬2 min walk
  • ‪Nana Thai - ‬1 min walk
  • ‪Me Dee Thai Restaurant - ‬2 min walk
  • ‪The Elephant & Wheelbarrow - ‬2 min walk

About this property

Citadines on Bourke Melbourne

Family-friendly 4.5-star aparthotel near Bourke Street Mall
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 25 levels
  • Meeting rooms
  • 3498 sq ft of conference space
  • 325 sq m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (3,498 square feet of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2846 out of 4826 reviews
Rating 8 - Good. 1516 out of 4826 reviews
Rating 6 - Okay. 319 out of 4826 reviews
Rating 4 - Poor. 97 out of 4826 reviews
Rating 2 - Terrible. 48 out of 4826 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mick

Travelled with family
Great location
Stayed 2 nights in Jan 2025

10/10 Excellent

matthew

Liked: Cleanliness, room comfort
Great location
Great friendly service. Comfy bed and clean and tidy. Reasonably priced. Room was a bit tired and in need of an update of paint and soft furnishings
Stayed 2 nights in Jan 2025

6/10 Okay

Cloe

Disliked: Property conditions & facilities
The property has a very budget and rough finish. All rooms on one side look at a concrete wall, no view whatsoever for all 25 floors. We asked to pay to upgrade to a room with a view but they wouldn’t allow it, even though we were told they had rooms available. House keeping only came once during our 5 day stay. Location is a bit far out of the way from everything, however there is a tram stop right outside that is useful. It was quiet on the 24th floor.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
our suite had a good view of the city and lots of space inside our room. We were very comfortable for our 5 night stay.
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, room comfort
Central Melbourne
so so convenient
Stayed 3 nights in Jan 2025

8/10 Good

Jo

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Matteo

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Peter

Travelled with group
Odour in the corridors, dates rooms and need better cleaning maintenance - daily cleaning was done when requested
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We'd definitely stay again.
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Satisfactory but nothing special
The Good: Clean and well presented room. Fridge on and cold. Easy check in and check out. Well laid out rooms. Good location in city The Not So Good: Air con turned off middle of the night. Bed too soft and dipped in the middle, felt like I was sleeping in a hammock. No lights on when we arrived, room was dark and very un-inviting. No minibar, no views and very simple, ‘no-frills’ facilities
Stayed 1 night in Jan 2025

6/10 Okay

Angela

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Good location and very quiet but… Grout in shower needed a good clean, room was dark no natural light, vote was a concrete wall, air con wasn’t very effective and lifts were very slow and unreliable
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, room comfort
Nice hotel in the heart of the city. Travelling with a friend and although they couldn't provide a room with twin beds as they were fully booked, they provided a very comfy roll out bed at no extra cost. Friendly and helpful staff.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Room comfort
Was disappointed with servicing of room. Was told not provided unless requested, so requested but one towel and 2 teabags left. No rubbish removal or bed made
Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, rooms were very big and had everything you’d need to stay for a few days or even longer
Stayed 2 nights in Dec 2024

8/10 Good

Garth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, room comfort
Great stay again
Have stayed here many times now & has become our favourite hotel in Melbourne. Easy parking, very friendly staff and an amazing location
Stayed 3 nights in Dec 2024

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the big spacious rooms and well equipped kitchens. And the laundry rooms are excellent!!
Stayed 12 nights in Dec 2024

10/10 Excellent

Lesley

Liked: Cleanliness, room comfort
Always a comfortable stay with easy to access parking.
Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Super convenient location right next to Chinatown and Bourke street mall. Room size is generous however the wear and tear us noticeable around the hotel.

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
3 night stay in Melbourne
Good location, great staff. They didn’t have the twin beds set up, as I requested when I made the booking, but a member of the staff came quickly and set up another bed at no extra cost. Gym is nice, sauna needs to be hotter.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort
Great location
Great staff and wonderful location. A great place to stay in Melbourne.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed for one night. Room was clean and quiet and as was described. Parking was easy and posed no hassles. The area around Burke st has undergone a bit of a renaissance in regards to dinning so there were plenty of food options nearby. I would definitely stay again.
Stayed 1 night in Dec 2024