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CitiClub Hotel Melbourne

3.5 star property
3.5-star hotel near Bourke Street Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CitiClub Hotel Melbourne

Business centre
2 bars/lounges
Property entrance
Reception
Superior Queen Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
113 Queen Street, Melbourne, VIC, 3000
  • Collins Street
    2 min walk
  • Roti Bar
    1 min walk
  • Flagstaff Station
    10 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Suite

Superior Queen Suite

Superior Queen Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Property amenity

Oaks Melbourne on Collins Suites

Kitchen
Free WiFi
Air conditioning
Laundry
3.8 out of 5, Good, (4045)
The price is CA $134
per night
CA $134 total
includes taxes & fees
5 Jan - 6 Jan
Oaks Melbourne on Collins Suites

About the area

Melbourne

City center stay.Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Bourke Street Mall and Melbourne Central. Also, Queen Victoria Market is within half a mile (1 km) and Melbourne Convention and Exhibition Centre is within 2 miles (3 km).

What's nearby

  • Bourke Street Mall - 6 min walk
  • Melbourne Central - 8 min walk
  • Queen Victoria Market - 12 min walk
  • Marvel Stadium - 16 min walk
  • Crown Casino - 16 min walk

Getting around

  • Southern Cross Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪Roti Bar - ‬1 min walk
  • ‪The Mitre Tavern - ‬2 min walk
  • ‪Dikstein's Corner Bar - ‬1 min walk
  • ‪Turf Bar & Restaurant - ‬1 min walk
  • ‪Terrace Deli - ‬2 min walk

About this property

CitiClub Hotel Melbourne

3.5-star hotel near Bourke Street Mall
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business center and 5 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

  • 1 building
  • 71 guestrooms or units
  • 2 bars or lounges
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Nightclub
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Thai, Vietnamese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured self parking on site (AUD 40 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 1009 reviews" "
Rating 8 - Good. 401 out of 1009 reviews" "
Rating 6 - Okay. 161 out of 1009 reviews" "
Rating 4 - Poor. 73 out of 1009 reviews" "
Rating 2 - Terrible. 76 out of 1009 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Maggie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to hotel when I visit Melbourne. You couldn’t get a much better location or value for money. Hot water issues were sorted. I don’t know the name of the young lady at the reception but she was the perfect front desk person. As many have mentioned avoid Fri & Sat nights due to the nightclub downstairs.
Stayed 2 nights in Sep 2024

4/10 Poor

Fionna

Travelled with family
Disliked: Amenities, property conditions & facilities
What they don't advertise is their Nightclub being outdoors with NO sound mitigation, so one whole side of the building is uninhabitable on a Friday and Saturday night!! They do provide $1 earplugs which don't do a thing, and it's not a noise you can sleep through. We'd had enough by 8pm and had to pack up and check in to another hotel as had headaches and couldn't settle. Ok location for mid-week stays, but would NOT stay on a weekend. The fact they also still charge FULL RATE for those rooms on the nightclub side is criminal!
Stayed 4 nights in Aug 2024

8/10 Good

Ni Nyoman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Xavier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

4/10 Poor

Ruby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Firstly we werent aware it was on top of a night club and to be told it would be super loud wasn’t great. Having to walk up stairs from car park to hotel with belongings, for someone with a disability was really hard and just crazy. Then we asked for an extra topper for the mattress for chronic pain. A extra mattress was put on top of the bed that wasn’t the same size and was super high not easy to get on again for someone with pain, and it was super hard. So we left didn’t stay paid for a room we stayed for in about 3 hours. I wouldn’t recommend it. More so ppl with disabilities
Stayed 1 night in Aug 2024

6/10 Okay

Tracey

Stayed 1 night in Aug 2024

6/10 Okay

Alexander, Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Friendly staff. Clean and tidy and well located, mostly. However if you stay on a Saturday night you need to have an even numbered room. The odd numbers are next to a VERY LOUD nightclub. If you ask to be moved you will be asked to upgrade or offered earplugs. Sadly even with earplugs you won’t be sleeping before 4am. I can sleep through most things but not on this occasion. It’s a shame.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mostly pleasant stay.
Convenient location. Reception staff were friendly and helpful. I did find getting told about the next door night club at check in interesting as if it was an issue, i couldnt cancel without being charged. They offered some earbuds. I was out till late so it wasn't an issue for me, but may be for some. My biggest annoyance was housekeeping knocking on my door before check out time and again half an hour later. I had organised a late check out too, so technically they were knocking well over an hour before my check out time. The corridors were a mess in the morning. But room was basic, but comfortable and clean.
Stayed 1 night in Aug 2024

4/10 Poor

christine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So noisy. There is a night club on the 2nd floor that is extremely loud until 5 in the morning. We were told it could be noisy after checkin but we’re unable to cancel our booking. Our room was on the 7th floor and we could still hear everything. Very disappointed. The room was tired and stained. The bathroom is tiny.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mari

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities and service
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Bradley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are very outdated, stains on furniture in room, mattress and pillows very uncomfortable. VERY loud music untill 6am, that they don't warn you about until after you've paid the full unrefundable room rate. And ear plugs they give you to prepare are no where enough to block out how loud the music is. Walls in hotel are very thin you can hear neighbours closing cupboards and toilets , conversations etc
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
very clean, nice staff, large TV
Stayed 2 nights in Jul 2024

8/10 Good

James

Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Marichris

Travelled with family
Disliked: Amenities, property conditions & facilities
I made the mistake of booking here over the weekend. The nightclub next door blasted music all night until 6am that it was almost impossible to sleep. The hotel needs to improve its sound-proofing because it is not fair for paying customers to have to put up with the noise levels all night.
Stayed 2 nights in Jul 2024

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
awesome service and great location for the price! only thing is that upon checking in they tell you that there’s a nightclub next door on saturdays and it’s incredibly loud until 3am. seems like something that should be made as a disclaimer before booking to me
Stayed 3 nights in Jul 2024

10/10 Excellent

Cobi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 2 nights in Jul 2024

8/10 Good

BRENT

Business traveller
Liked: Cleanliness, staff & service, amenities
Good location bar staff were excellent a better than average budget accommodation
Stayed 2 nights in Jul 2024

8/10 Good

john

Stayed 1 night in Jul 2024