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CitiClub Hotel Melbourne

3.5 star property
3.5-star hotel near Bourke Street Mall

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Photo gallery for CitiClub Hotel Melbourne

Business centre
Property entrance
2 bars/lounges
Superior Queen Room
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
113 Queen Street, Melbourne, VIC, 3000
  • Collins Street
    ‪2 min walk‬
  • Flinders Lane
    ‪3 min walk‬
  • Bourke Street Mall
    ‪6 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Suite

Superior Queen Suite

Superior Queen Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Property amenity

Oaks Melbourne on Collins Suites

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
3.8 out of 5, Good, (4123)
The price is CA $163
per night
CA $179 total
includes taxes & fees
5 Mar - 6 Mar
Oaks Melbourne on Collins Suites

About the area

Melbourne

City center stay.Within a 10-minute walk of this Melbourne Central Business District hotel, you'll find Bourke Street Mall and Melbourne Central. Also, Queen Victoria Market is within half a mile (1 km) and Melbourne Convention and Exhibition Centre is within 2 miles (3 km).

What's nearby

  • Bourke Street Mall - 6 min walk
  • Melbourne Central - 8 min walk
  • Queen Victoria Market - 12 min walk
  • Marvel Stadium - 16 min walk
  • Crown Casino - 16 min walk

Getting around

  • Southern Cross Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪Roti Bar - ‬1 min walk
  • ‪The Mitre Tavern - ‬2 min walk
  • ‪Dikstein's Corner Bar - ‬1 min walk
  • ‪Turf Bar & Restaurant - ‬1 min walk
  • ‪Terrace Deli - ‬2 min walk

About this property

CitiClub Hotel Melbourne

3.5-star hotel near Bourke Street Mall
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business center and 5 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

  • 1 building
  • 71 guestrooms or units
  • 2 bars or lounges
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Nightclub
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Thai, Vietnamese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured self parking on site (AUD 40 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 301 out of 1006 reviews
Rating 8 - Good. 397 out of 1006 reviews
Rating 6 - Okay. 160 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 79 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Only good for a Budget Stay.
Pros - good location, Cons - Nightclubs on ground floor and next door.. only made awarw of this at check in when offered ear plugs LOL! Noisy air con, dated bathroom, tight shower space, small 'queen sized' bed, odour in lobby.
Stayed 6 nights in Nov 2024

6/10 Okay

Ajay, Macomb

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to from public transport. Just a little loud overnight with the nightclub.
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a "I loved it however" situation. The building is charming and old: also means the soundproofing is minimal. They have warned us about club noises before booking, but it's the extend that as an Asian it surprised me. I didn't mind because I'm hearing impaired, and I can feel the windows shaking from the club noise until around midnight. I slept well because again, I'm hearing poor so to me it's like sleeping on a train. I don't know how many others would feel this way.
Stayed 1 night in Nov 2024

8/10 Good

Bre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and hotel is in good condition. Bed was comfortable and staff were helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

8/10 Good

wong

Liked: Cleanliness, staff & service
Club activities on Sat night affect slerpy
Stayed 4 nights in Nov 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 5 nights in Nov 2024

4/10 Poor

Banu

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately I could hear next doors tv loud, and the rooms were not clean.
Stayed 1 night in Nov 2024

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Maria

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Located centrally in Melbourne. Studio room was fine and i didn’t feel cramped. No issues with the bathroom although i would have liked brighter lighting for putting on make up. There was a full length mirror and Room for luggage. And yes, there is a nightclub next door. i was on the top floor and could still hear the noise on the Saturday night. however i was warned about it before so it was no surprise. i use a white noise app so slept with no issues but i could see how it could be a problem for others. i would have no hesitation staying here again. There is also a bottle shop and 7/11 downstairs so that makes it very handy.
Stayed 2 nights in Oct 2024

4/10 Poor

Donna

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Sophie

Travelled with partner
Liked: Cleanliness
Average Hotel to stay in
Stayed 1 night in Oct 2024

8/10 Good

Simon

Liked: Staff & service, amenities
Average hotel, but good staff and good location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Do Jun

Liked: Staff & service
Good location and nice staff at the hotel
Stayed 4 nights in Oct 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Honnie

It wasn't until we checked in that we were told there was a nightclub next door. Noise started around midnight and stopped around 5am. Otherwise property was clean and well presented.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Disliked: Staff & service
right next to Night Club Music did not stop untill 5.am
Stayed 1 night in Sep 2024

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service, amenities
This is a great stay if you are looking for a cheap place to get around the city however we stayed on the weekend and we were warned about the nightclub music by staff. We heard it all night until 4am (yes it was a Saturday night but a bit much!!). I am sure it’s fine during the weekday. It was clean enough and perfect to walk around Melbourne.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yvonne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed atmosphere and totally adequate facilities and furnishings. The bed was actually comfortable - a rarity in hotels. The only thing i missed was a window that could open as i need fresh air at nights.
Stayed 1 night in Sep 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being near the centre of the city was very convenient. The room was clean and comfortable. Staff friendly and helpful. The only problem was the entrance wasn’t very prominent.
Stayed 1 night in Sep 2024

8/10 Good

Maggie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to hotel when I visit Melbourne. You couldn’t get a much better location or value for money. Hot water issues were sorted. I don’t know the name of the young lady at the reception but she was the perfect front desk person. As many have mentioned avoid Fri & Sat nights due to the nightclub downstairs.
Stayed 2 nights in Sep 2024

4/10 Poor

Fionna

Travelled with family
Disliked: Amenities, property conditions & facilities
What they don't advertise is their Nightclub being outdoors with NO sound mitigation, so one whole side of the building is uninhabitable on a Friday and Saturday night!! They do provide $1 earplugs which don't do a thing, and it's not a noise you can sleep through. We'd had enough by 8pm and had to pack up and check in to another hotel as had headaches and couldn't settle. Ok location for mid-week stays, but would NOT stay on a weekend. The fact they also still charge FULL RATE for those rooms on the nightclub side is criminal!
Stayed 4 nights in Aug 2024