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Grand Hyatt Melbourne

5.0 star property
Family-friendly 5-star hotel near Collins Street

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Photo gallery for Grand Hyatt Melbourne

Lobby
Meeting facility
Lobby
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool

Explore the area

Map
123 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Bourke Street Mall
    ‪8 min walk‬
  • Melbourne Central
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Single Beds

  • City view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

  • City view
  • 141 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

  • River view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Cocktail bar

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Grand Club Lounge Access)

Cocktail bar

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Cocktail bar

Club Room, 1 King Bed (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

View from room

Room, 2 Single Beds, River View

  • River view
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Melbourne

City center retreat .A stay at this Melbourne Central Business District hotel places you steps from Regent Theatre and within a 5-minute walk of Collins Street. Bourke Street Mall and Princess Theatre are also within half a mile (1 km).

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 8 min walk - 0.7 km
  • Princess Theatre - 9 min walk - 0.8 km
  • Melbourne Central - 10 min walk - 0.9 km
  • Rod Laver Arena - 19 min walk - 1.6 km

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Lune Croissanterie - ‬1 min walk
  • ‪Collins Kitchen - ‬1 min walk
  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Chin Chin - ‬2 min walk
  • ‪Garden State Hotel - ‬2 min walk

About this property

Grand Hyatt Melbourne

Family-friendly 5-star hotel near Collins Street
Grand Hyatt Melbourne offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A hot tub, a 24-hour fitness center, and a sauna are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 550 guestrooms or units
  • 33 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Built in 1986
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hyatt Melbourne offers 550 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

City Club Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

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Exterior

The Langham, Melbourne

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  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, 1,135 reviews
The price is CA $223
CA $245 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Grand Hyatt Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1008 reviews
Rating 8 - Good. 190 out of 1008 reviews
Rating 6 - Okay. 81 out of 1008 reviews
Rating 4 - Poor. 39 out of 1008 reviews
Rating 2 - Terrible. 28 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Travelled with partner
Liked: Amenities
We had a great stay. Thank you to Fin Roberto for special treatment and Ruben for being a great waiter!
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top experience all around
Stayed 5 nights in Jan 2025

8/10 Good

Kate

Stayed 1 night in Jan 2025

8/10 Good

Matthew, North Willoughby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, lovely staff. Stayed here during the Australian Open Tennis. Lots of players and their coaches etc staying at the hotel.l which was cool. The rooms and features in the rooms are a bit tired and could do with a refurbishment. Shower pressure was also low. Overall happy with the stay and would probably stay again…
Stayed 5 nights in Jan 2025

10/10 Excellent

Nail

Stayed 1 night in Nov 2024

10/10 Excellent

IAN P

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Amenities
Great stay great location
Stayed 2 nights in Jan 2025

10/10 Excellent

Aashish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with access to the best hotel gym i've ever been to. Great service as well.
Stayed 3 nights in Jan 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch, beautiful hotel and great view from the corner room. Its an old school 5 star hotel with nothing to complain about by any means but the rooms are perhaps ready for a bit of a revamp. Still perfectly clean, comfy and great of course. The cocktail bar was solid. Decent happy hour, moody, chill, had a great few drinks there. Location and that iconic entry and lobby was cool. Enjoyed the stay bit might try something a little more butique next time.
Stayed 1 night in Jan 2025

2/10 Terrible

Nardos

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The bathroom next room is so loud and disturbing And also breakfast wasn't good no much choice I wouldn’t recommend any one to go there Not happy at all spending this much money the crevice so poor
Stayed 2 nights in Dec 2024

10/10 Excellent

Saige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for R&R providing you request a quiet room up
Stayed 1 night in Jan 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in the heart of Melbourne!
Stayed 1 night in Oct 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Daichi

Stayed 7 nights in Dec 2024

10/10 Excellent

Colan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bahriye

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service
Nice stay, older hotel but has everything
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such high prices, breakfast should be included with the stay. I was amazed to find out that I had to pay out of pocket for the breakfast upon checking out
Stayed 2 nights in Dec 2024

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has all the bells and whistles you would expext from a 5 star property in a great location. Only 2 issues we had this visit was a lot of noise from room above us with running kids who also tended to scream quite a lot. And for some reason i cannot explain, single ply toilet paper is in use that I would be surprised to find at a rural motel, let alone a Big City 5 star property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan, Ascot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service…! A true 5 Star Establishment
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms with plenty of shops nearby I’ll be staying again soon
Stayed 1 night in Dec 2024