In Melrose .You'll find Southern Upland Way - Section A Trailhead and Saint Cuthbert's Way within 2 miles (3 km) of this hotel. Melrose Abbey and Abbotsford The Home Of Sir Walter Scott are also within 3 miles (5 km).
What's nearby
Southern Upland Way - Section A Trailhead - 17 min walk
Melrose Abbey - 2 min drive
Abbotsford The Home Of Sir Walter Scott - 3 min drive
Scott's View - 8 min drive
Dryburgh Abbey - 12 min drive
Getting around
Tweedbank Station - 12 min walk
Edinburgh Airport (EDI) - 70 min drive
Restaurants
Tempest Brewing Co - 14 min walk
Quins - 7 min drive
Langlee - 4 min drive
The Salmon Inn - 5 min drive
Herges on the Loch - 2 min drive
About this property
The Waverley Castle Hotel
Enjoy the free parking at this 3-star Melrose hotel
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Waverley Castle Hotel also features an arcade/game room, a garden, and an elevator. Self parking is free.
77 guestrooms or units
Deli
Front desk (24 hours)
Game room or arcade
Pool or billiards table
Garden
Elevator
Bar or lounge
Dining venue
The Waverley Castle Hotel offers 77 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Cable television is provided. Bathrooms include bathtubs or showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Languages
English
Property amenities
Family friendly
Arcade/game room
Snack bar/deli
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
1 restaurant
1 bar
Things to do
Arcade/game room
Billiards/pool table
Accessibility
Elevator
Room amenities
Entertainment
Cable channels
TV
Bedroom
Bed sheets
Heating
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels
Food and drink
Coffee/tea maker
Electric kettle
More
Individually decorated
Iron/ironing board (on request)
Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 2 to February 5:
One of the dining venues
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.
Property is also known as
Waverley Castle Hotel Melrose
Waverley Castle Hotel
Waverley Castle Melrose
Waverley Castle
The Waverley Hotel Melrose
The Waverley Castle Hotel Hotel
The Waverley Castle Hotel Melrose
The Waverley Castle Hotel Hotel Melrose
The Waverley Castle Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room I was in looked recently decorated certainly not in need of a makeover like last year.
However what makes this such a great place to stay is definitely the staff. They are friendly and efficient, the restaurant staff especially appeared to enjoy their work and happily engaged in banter with the diners alongside doing their job well
The room was large but looked quite basic on furnishings, but the bed was very comfortable. The corridor leading to our room smelt of damp which wasn't pleasant. We ate in the restaurant for breakfast & dinner. Breakfast was quite good in my opinion. At dinner the rules weren't explained to us (how to get a drink either from the bar or self service water dispenser). We felt the staff weren't particularly friendly & the company tshirts they were wearing weren't appropriate for the dining room. The 3 course meal wasn't of a very high standard & the pork roast reminded me of a ready meal & the food served wasn't a good quality & the staff didn't seem to care if we were happy or not. The communal areas were nice in presentation but I would not stay again nor recommend this hotel or chain to others. We found the stay to be a disappointment.
Need to be clearer about chiefs specials.You have to order in the morning but this is difficult in the first day.dint mind the set menu but it should have the chefs special on the printed nenus.also the fireign visitor's dud nit gave the menu in their language which caused problems. Quiet entertaining for us but not the visitors. The staff looked after us and it was in a great location. The bathroom needed overhall. It was all very clean
We only stayed a short time due to our tight schedule, but we loved every second we did spend here! The property is gorgeous and the hotel is located in such a quiet area with no traffic. It's great for when you want to be close to Edinburgh without being right in downtown. Perfect escape from the city!
Jordan
Stayed 1 night in Jun 2024
6/10 Okay
Neve
10 Jun 2024
Disliked: Property conditions & facilities
Neve
Stayed 1 night in Jun 2024
8/10 Good
Gail
Travelled with partner
9 Jun 2024
Liked: Cleanliness, staff & service
A bit run down, needs updating but clean, good service, friendly staff
Gail
Stayed 2 nights in Jun 2024
8/10 Good
Bernadette
Travelled with family
7 Jun 2024
Liked: Cleanliness, staff & service
All The hotel staff are very helpful and obliging.
They were efficient at meal times in a very full restaurant
The room was tired but very clean.
We had an enjoyable stay.
Desperately needs a refurb and a good clean I stay regular throughout the country and although the service was good the hotel is in desperate need a journey into the 21st century.
Our double room was huge, but very dirty. The restaurant food was not worth eating.
Michael
Stayed 1 night in Apr 2024
2/10 Terrible
Diane
Travelled with pets, Travelled with partner
24 Mar 2024
Unfortunately we could not check in as we could not stay…When we arrived at the Waverley Castle hotel were told no dogs were allowed. It was pointed out to us that it was in the T&As. As we had stayed there before and enjoyed our stay with the dog we did not feel the need to read the T&As. We did not know that the hotel had changed ownership.. And as suggested to us about leaving dog in car was not an option for us as dog thefts are common and could not risk that. So we decided to look for other accommodation which we found couple of miles away who were very welcoming of us and our dog..
The evening meal and breakfast were both delicious. The hotel experience itself was shabby and shambolic. Got an mail when I was on the way telling me that they had been unable to charge my card and therefore to contact them as my booking was in jeopardy. Arrived and asked WHY they had been trying to charge my card? It was a pay-at-property booking with hotel.com. Their muddled up answer was nonsense.
They then took payment by asking for card details as they had no card machine and said they didn’t give receipts. I insisted and got one e mailed the next day.
They then showed us to a room with a badly stained carpet - and paper thin walls which resulted in a very poor night sleep. We were told breakfast was 730 to 930 and when we went to Reception at 9 am we were told it was finished. When I queried it they checked and apologised for their mistake….
We had breakfast and then checked with Reception that we had to vacate the room by 11 am as it said on our booking.
“No … you have to be out by 10” we were told.
We left and a couple of hours later I received a phone call from them. Phoned back, and they had no idea who or why I had been called….
My overall impression is of a complete shambles. Great hotel if you don’t mind them randomly charging your card, randomly phoning you up for no reason, and randomly change their published times for things.
Verified traveller
Stayed 1 night in Feb 2024
6/10 Okay
Catherine
Travelled with group
1 Feb 2024
Liked: Cleanliness, staff & service
Enjoyed our stay. The staff were particularly friendly and helpful. The room was spotless. The hotel overall however is much in need of an upgrade. The carpets, paintwork etc, very tired. Well situated for walking from the hotel along the river Tweed and further afield.
Catherine
Stayed 3 nights in Jan 2024
8/10 Good
Sandra
Travelled with family
24 Dec 2023
Liked: Cleanliness, staff & service, room comfort
Lovely people and great location. The building is spectacular but a little worn and tired. Can't wait to go back once the renovations are done!