Hyatt Place Memphis/Germantown

3.0 star property
3-star hotel in Southwind

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Memphis/Germantown

Down comforters, pillowtop beds, desk, blackout drapes
Seasonal outdoor pool
Fitness facility
Bathroom sink
Down comforters, pillowtop beds, desk, blackout drapes

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
9161 Winchester Rd, Memphis, TN, 38138
  • Mike Rose Soccer Complex
    3 min drive
  • TPC Southwind
    4 min drive
  • Baptist Memorial Hospital-Collierville
    5 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    20 min drive

Room options

Room, 1 King Bed (High Floor)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Memphis

Southwind stay.Your stay at this Southwind hotel places you within 3 miles (5 km) of Mike Rose Soccer Complex and TPC Southwind. Shoppes At Hacks Cross and Baptist Memorial Hospital-Collierville are also within 3 miles (5 km).

What's nearby

  • Mike Rose Soccer Complex - 3 min drive - 3.0 km
  • TPC Southwind - 4 min drive - 3.5 km
  • Carriage Crossing - 5 min drive - 5.7 km
  • University of Memphis - 18 min drive - 20.0 km
  • Wolfchase Galleria - 20 min drive - 20.2 km

Getting around

  • Memphis Central Station - 27 min drive
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Hyderabad House - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Huey's Collierville - ‬3 min drive
  • ‪Lennys Grill Subs - ‬3 min drive

About this property

Hyatt Place Memphis/Germantown

3-star hotel in Southwind
Hyatt Place Memphis/Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. The business-friendly Hyatt Place Memphis/Germantown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Memphis hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Sofa bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle

Food and drink

  • Free buffet breakfast
  • 1 coffee shop/cafe

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1003 reviews" "
Rating 8 - Good. 192 out of 1003 reviews" "
Rating 6 - Okay. 76 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Donna

Disliked: Cleanliness, amenities
The front desk staff were above excellent. Some of the issues I had were I was there for 6 days and not until the 5th day did they offer to clean room. I had to ask for toilet paper and towels as I ran out. They state they have a kitchenette but there is no microwave. Also at the breakfast they would not have items out and would have to ask for them. No silverware, no napkins, no syrup, no cups for juice. Appeared no one watching over to refill. This hotel is also a distance from being able to walk to any other places so must Uber or Taxi everywhere. No convenient.
Stayed 6 nights in Oct 2024

10/10 Excellent

Aaron

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and Breakfast! Rooms were clean and comfortable 🙂
Stayed 1 night in Jul 2024

4/10 Poor

patrick

Travelled with partner
Disliked: Staff & service, amenities
Room was never serviced by housekeeping durring our 3 day stay. Bed was never made We had to go to the front desk for fresh towels, coffee supplies were not replenished, cups and glasses not cleaned or replaced. We wont stay at Hyatt again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

JENNIFER

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Kitchen was down for renovation, we couldn’t order any food. Our room phone didn’t work and house keeping said they would call maintenance and they never showed up to swap it out for a different one.
Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property !
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Stayed 1 night in Aug 2024

2/10 Terrible

Jenashia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Stayed 2 nights in Jul 2024

10/10 Excellent

Chandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice place
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the adventures! Bar, pool, breakfast! Cheap and clean! Front desk staff very nice and professional!
Stayed 1 night in Jul 2024

6/10 Okay

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The area was nice and quiet and I Liked the free parking but one room I the beds were not made and the room had not been cleaned also we tried 2 different sets of keys and still couldn’t get into the room finally we were moved to a different room
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice location. Rooms are quiet and staff friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Harvey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Upon arrival, the clerks at check-in were great! The hotel was clean and the room was very comfortable. The breakfast was hot, fresh and well stocked.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nathan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel in a very upscale and wealthy part of Memphis
Stayed 1 night in Jul 2024

10/10 Excellent

Alec

Stayed 1 night in Jul 2024

10/10 Excellent

nannette

Stayed 3 nights in Jul 2022

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

4/10 Poor

nadia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charlotte

Stayed 1 night in Jul 2024

8/10 Good

Festus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet place with great staff!
Stayed 1 night in Jul 2024