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Quality Inn Memphis Downtown

2.5 star property
Hotel near Beale Street in Memphis

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Photo gallery for Quality Inn Memphis Downtown

Suite, 1 King Bed, Smoking
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Free daily on-the-go breakfast
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Gym
  • Breakfast included

Explore the area

Map
340 W Illinois Avenue, Memphis, TN, 38106
  • National Civil Rights Museum
    ‪3 min drive‬
  • Beale Street
    ‪3 min drive‬
  • FedEx Forum
    ‪3 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking

Suite, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Memphis

Heart of Memphis.You'll find Beale Street and FedEx Forum within 3 miles (5 km) of this Memphis hotel. National Ornamental Metal Museum and Mississippi River are also within half a mile (1 km).

What's nearby

  • National Civil Rights Museum - 3 min drive - 2.7 km
  • Beale Street - 3 min drive - 3.0 km
  • Orpheum Theatre - 3 min drive - 3.2 km
  • FedEx Forum - 3 min drive - 3.6 km
  • Peabody Ducks - 4 min drive - 4.1 km

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 14 min drive

Restaurants

  • ‪Central BBQ - ‬3 min drive
  • ‪Birdie’s - ‬3 min drive
  • ‪Loflin Yard - ‬2 min drive
  • ‪Momma's - ‬1 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Quality Inn Memphis Downtown

Hotel near Beale Street in Memphis
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. An airport shuttle at scheduled times and an area shuttle are available for a fee. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Quality Inn Memphis Downtown. Free self parking is available.

This Memphis hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 5 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Quality Inn Memphis Downtown offers 85 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one-way)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Masks are required in public areas for unvaccinated guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Super 8 Graceland
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Super 8 Memphis/Dntn/Graceland Area Memphis
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Super 8 Wyndham Memphis/Dwtn/Graceland Area Motel
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Super 8 Wyndham Memphis/Dwtn/Graceland Area
Quality Inn
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Quality Memphis Memphis
Quality Inn Memphis Downtown Hotel
Quality Inn Memphis Downtown Memphis
Quality Inn Memphis Downtown Hotel Memphis

Quality Inn Memphis Downtown Reviews

Reviews

5.6
Rating 10 - Excellent. 147 out of 1002 reviews
Rating 8 - Good. 210 out of 1002 reviews
Rating 6 - Okay. 205 out of 1002 reviews
Rating 4 - Poor. 171 out of 1002 reviews
Rating 2 - Terrible. 269 out of 1002 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Beryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unhappy and cheated!!!
It was awful and Quality Inn need to have this location shutdown, even if it's independently own. Be careful we're not no $$$ hungry, we sell to any entity. Where have America gone???? I had to buy cleaning and bug spray in order to stay. Found bugs in the bed. Had to track someone down to get towels which were stained badly. No type of professionalism!!! You could tell they just pocketed the $$ and no consideration/customer services for the customers. The management was rude. The place was just nasty, and the breakfast was nasty. I normally, overlook small things since it's not my home but this have been one of the worst experiences I've ever seen, my door had cracks so large, I could see the bugs coming in. Just think, we had to pay for this in advance. The bath faucet had roaches coming out. If I could have afforded, I would have moved, but I had already paid over $500.+. I am praying for this location and hope something gets done. Never again!!!! I won't stay at another Quality Inn 'anywhere'
Stayed 5 nights in Nov 2024

2/10 Terrible

Bishop

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
We had to put a towel on the floor for the bottom of the door because bugs would come in. We killed two baby cockroaches. The air conditioning unit was loud. The tub was a not so pleasant sight. The fridge had so much ice buildup it was ridiculous. The coffee option was plain black because there was no creamer or sugar. The bed was very uncomfortable. When you walk into the room it looked promising, newer, updated, but if I have to go back to Memphis I won’t be staying there.
Stayed 1 night in Oct 2024

6/10 Okay

Mihaly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was difficult to find. Excellent staff. Old building. Needs updating
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
When we walked into the room there was dead roaches everywhere and the towel had hair in it that wasn’t ours . Do not stay here just because of the price . The pictures they show do not match the rooms
Stayed 1 night in Sep 2024

2/10 Terrible

Carmen

Travelled with family
It’s was dirty , pool not in service , towel like a mop , insects inside the room
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe
Stayed 2 nights in Sep 2024

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty
Well where do i begin, first room door broke so they put us in another room the carpet was so nasty and sticky, blow dryer didnt work didnt have iron ... bugs in tub ....toilet leaking in floor. Then on top of that the elevator didnt work . Didnt have jacuzzi in the suite either ! Very disappointing 😞
Stayed 1 night in Sep 2024

10/10 Excellent

RENE, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Area
Stayed 2 nights in Jun 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jeffrey

Stayed 1 night in Aug 2024

2/10 Terrible

DERRICK

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor quality.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

2/10 Terrible

michael

Disliked: Cleanliness, property conditions & facilities, room comfort
1st time a bad review
this place is nowhere near downtown and is rundown. girl on reception was pleasant but that's where it ended. we were accosted by a young lad selling stolen goods, lift not working, no pool in use. Did not feel safe and would have slept in car, but had to book another hotel in the "real" downtown. Did find out that this hotel is for long stay people whatever that means.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christi

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Kathryn

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches and beetles all over the room! Left immediately and demanded a refund! Reservation was canceled. I want my money back!
Stayed 1 night in Aug 2024

10/10 Excellent

Farkeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leenora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Phillip

Stayed 1 night in Jun 2024

8/10 Good

cedric

Liked: Staff & service, amenities
The elevator was not working.
Stayed 1 night in Aug 2024

6/10 Okay

De'Quinna', HUTTO

Disliked: Cleanliness, property conditions & facilities
Location looked nothing like the Expedia photo and described as "Downtown" is misleading. Room was decent, but carpet was extremely sticky. Toilet pipe was stuffed around with newspaper. Room also smelled a bit musty and a number of areas had dust/dirt accumulations.
Stayed 1 night in Aug 2024

8/10 Good

Jesse

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very deceiving
Stayed 4 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024