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LaiLa Hotel CDMX

4.0 star property
4-star Beaux Arts hotel near Paseo de la Reforma

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Photo gallery for LaiLa Hotel CDMX

Reception
Lounge
Standard Room, 2 Double Beds | View from room
Reception
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    ‪3 min walk‬
  • Diana the Huntress Fountain
    ‪3 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area

Standard Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Hotel PF

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1437)
The price is CA $99
per night
CA $118 total
includes taxes & fees
2 Mar - 3 Mar
Hotel PF

About the area

Mexico City

Reforma stay.At this Reforma hotel, you'll be within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. Also, Angel of Independence Monument is within half a mile (1 km) and Chapultepec Park is within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 3 min walk
  • Angel of Independence Monument - 7 min walk
  • Chapultepec Park - 13 min walk
  • Auditorio Nacional - 6 min drive
  • Zócalo - 7 min drive

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Tacos la Salsa - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Don Asado - ‬2 min walk

About this property

LaiLa Hotel CDMX

4-star Beaux Arts hotel near Paseo de la Reforma
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 1087 square feet (101 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly LaiLa Hotel CDMX. An airport shuttle (available on request) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Beaux Arts Mexico City hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 1087 sq ft of conference space
  • 101 sq m of conference space
  • Built in 1974
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 10:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 245 for adults and MXN 200 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Bicycle tour information

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 59
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 39
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 764 out of 1155 reviews
Rating 8 - Good. 247 out of 1155 reviews
Rating 6 - Okay. 71 out of 1155 reviews
Rating 4 - Poor. 32 out of 1155 reviews
Rating 2 - Terrible. 41 out of 1155 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JAIME, YERINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Agustin

Service
Stayed 2 nights in Nov 2024

6/10 Okay

Atanascio

Business traveller
Liked: Cleanliness
The service at the restaurant was not helpful. I asked a waiter if he can order a meal from the cook, he just said the line is long.
Stayed 3 nights in Nov 2024

8/10 Good

Joshua, Del Rio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, safe, and in a good location near city landmarks.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elisena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

GLORIA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben tener más cuidado cuando renten sus habitaciones a estudiantes ya que son muy ruidosos, malcriados, no hacen caso, mal educados y uno llega a descansar y no ha divertirse o hacer relajo a un hotel, mucho descuido de parte de ustedes para sus otros huéspedes
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌🙌
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a central location. Walking distance to Zócalo and Chapultepec Park.
Stayed 8 nights in Oct 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

Domenica De la

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 8 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located for anyone that is looking for a Mexico City stay. Lots of nearby dining options a short stroll away. Very walkable. Hotel has a nice restaurant but we found room service below our expectations. Staff was friendly and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Pedro

Stayed 2 nights in Nov 2024

8/10 Good

Maria, Monterey Park

Liked: Cleanliness, staff & service
Wonderful staff. Wonderful location only negative No fridge or microwave.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeronimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Adriana

Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, but the city noise is very discouraging, 3 nights great, 2 nights impossible to sleep
Stayed 4 nights in Oct 2024

8/10 Good

jose

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good location. Noisy area. Great food nearby. Acceptable rooms
Stayed 4 nights in Oct 2024

8/10 Good

Hector Miguel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location at an affordable price.
The hotel is great for it's location and price. We rented a room with two double beds. Beds were comfortable but pillows were not. The bathroom is tiny and in need of renovation, when you take a shower all the water spills out and the bathroom floor gets really wet. Good thing that daily housekeeping cleans all that up. Breakfast buffet is just OK, not great, but for the price it's a great option. Best part of the hotel is the service, everyone did a great job, especially Ivonne of housekeeping. Overall we enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

José Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID, BALDWIN PARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ivonne the maid did an EXCELLENT Job!!! Made sure we had all necessities met. They should’ve tried harder for Early check in
Stayed 10 nights in Oct 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Eddy

Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, friendly staff and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Juan

Disliked: Staff & service, amenities, property conditions & facilities
Not a good hotel
Stayed 4 nights in Oct 2024