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Umbral, a Curio Collection by Hilton

4.5 star property
4.5-star luxury hotel near Zócalo

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Photo gallery for Umbral, a Curio Collection by Hilton

Lobby
Suite, 1 Bedroom
Suite, 1 Bedroom, Balcony | Living area
Outdoor pool
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000
  • Madero Street
    ‪3 min walk‬
  • Metropolitan Cathedral
    ‪6 min walk‬
  • National Palace
    ‪6 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Down comforters, in-room safe, individually decorated, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Indoor Balcony)

Down comforters, in-room safe, individually decorated, desk

Room, 2 Single Beds (Indoor Balcony)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, in-room safe, individually decorated, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Indoor Balcony)

Room, 1 King Bed (Indoor Balcony) | View from room

Room, 1 King Bed (Indoor Balcony)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Hilton Mexico City Reforma

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, (1060)
The price is CA $224
per night
CA $268 total
includes taxes & fees
9 Mar - 10 Mar
Hilton Mexico City Reforma

About the area

Mexico City

Central Mexico City getaway .Within a 15-minute walk of this Historic Center hotel, you'll find Zócalo and Palacio de Bellas Artes. Paseo de la Reforma and Angel of Independence Monument are also within 3 miles (5 km).

What's nearby

  • National Palace - 6 min walk
  • Zócalo - 7 min walk
  • Palacio de Bellas Artes - 10 min walk
  • Alameda Central - 12 min walk
  • Paseo de la Reforma - 4 min drive

Getting around

  • Zocalo Station - 7 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Centro Histórico - ‬1 min walk
  • ‪El Café Palacio - ‬2 min walk
  • ‪La Parroquia de Veracruz - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Pirates Burgers - ‬2 min walk

About this property

Umbral, a Curio Collection by Hilton

4.5-star luxury hotel near Zócalo
Umbral, a Curio Collection by Hilton offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 19600 square feet (1821 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Umbral, a Curio Collection by Hilton.

This 4.5-star Mexico City hotel is smoke free.

  • 59 guestrooms or units
  • 2 bars or lounges
  • 19600 sq ft of conference space
  • 1821 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Umbral, a Curio Collection by Hilton offers 59 accommodations with MP3 docking stations and espresso makers. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 10.00 per 24-hour period)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
Umbral Curio Collection Hilton Hotel
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Umbral, a Curio Collection by Hilton Hotel Mexico City

Umbral, a Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 291 reviews
Rating 8 - Good. 44 out of 291 reviews
Rating 6 - Okay. 9 out of 291 reviews
Rating 4 - Poor. 10 out of 291 reviews
Rating 2 - Terrible. 8 out of 291 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Marwen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait (hôtel propre et agréable et personnel sympathique) sauf le bruit des sirènes la nuit car nous y étions avec notre bébé. La chambre donnait sur la rue peut-être que de l'autre côté c'est moins bruyant...
Stayed 7 nights in Nov 2024

10/10 Excellent

Cody

Stayed 1 night in Oct 2024

2/10 Terrible

Benjamin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pretty horrible experience. Our room was next to the elevator, and there was banging on the wall every 1-3 minutes from 5am through 1am that sounded like a bowling alley. The hotel was full so we couldn't be transferred to another room. This meant we did not get sleep for 3 nights and our trip was essentially ruined, as we walked around the city like zombies. When I called the front desk to inquire, the staff member was very rude and told me to write down the feedback on the noise for them ... when I spoke with the General Manager, Nohemi, she addressed the noise and clarified that they were aware the elevator is making disturbing noise. She suggested that the technicians weren't able to come to the building for several days to fix it. I'm not entirely certain that the noise could be fixed, and suspect that they are aware certain rooms experience this noise but they are prepared to respond to complaints as they occur. If the elevator was making a noise like this due to issues, they should have shut the elevator down but the elevator continued to operate throughout the stay. Beyond the elevator issues, the rooftop staff was frankly abhorrent. We visited the rooftop twice during peak hours, and it was empty. The staff was sitting around in banquets with their noses in their phones and didn't even lift their heads to acknowledge or greet us. We walked around the entire space hoping to get some attention, yet no one made the slightest effort to tend to our needs. DO STAY HERE
Stayed 3 nights in Nov 2024

8/10 Good

Nimesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine for the first four days and then on the last night the wife and i woke up to bug bites. After emailing the GM he mentioned that our room had a window and is why we got bug bites but that cannot be since we kept that window closed. Just sucked it happened and didn’t sleep pretty much all night/morning!
Stayed 5 nights in Nov 2024

10/10 Excellent

Joaquin, Daly City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jaanai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars for Erik the concierge
Stayed 5 nights in Oct 2024

10/10 Excellent

Yetza

Stayed 3 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Dark Hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Stayed 4 nights in Oct 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property only issue the hot tub was not hot and the pool was in the dining area
Stayed 7 nights in Oct 2024

10/10 Excellent

John, Etobicoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excellent friendly and helpful staff and service
Stayed 9 nights in Oct 2024

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the incredible hospitality of the hotel, staff was very welcoming.
Stayed 3 nights in Oct 2024

4/10 Poor

Silvia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our restroom did not work, we had to call everyday for them to check/fix. Got moved on our last night to different room. There is no parking and it is very loud. You can hear all the traffic inside your room. Staff is not friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Scott, Munster

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ana Lucia Hamlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is unbeatable, very short distance walking from many points of interest. The building is unique and beautiful, the rooftop although somewhat small it has a beautiful pool and a bar (drinks were awesome!) staff was friendly and helpful. I would recommend this hotel for couples or solo travelers
Stayed 5 nights in Jun 2024

10/10 Excellent

Gricelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
es serca del centro muy buena ubicacion
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
Great hotel! So beautiful!
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, the staff was very nice and attentive
Stayed 4 nights in Sep 2024

10/10 Excellent

Jesus, Santa fe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Sep 2024

10/10 Excellent

Cuauhtemoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained. The staff is friendly but discreet. The hotel is well located. It is in Walkable distance from popular places and have several restaurants options within walking distance. Overall a great place to stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's by what they call the Zocalo, where the Presidential palace is and Aztec ruins. The architecture is amazing. Old Spain. You can take a day trip to see the Aztec Pyramids and how they make Mezcal, and the Museum of Anthropology. Very centrally located and a great restaurant on the top floor.
Stayed 2 nights in Aug 2024

10/10 Excellent

craig

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and easy walk ability to surrounding attractions
Stayed 3 nights in Aug 2024