The Westin Palace, Milan

5.0 star property
5-star luxury hotel near Piazza del Duomo, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Palace, Milan

Garden
Lobby
Breakfast and dinner served, Regional cuisine
Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath)
Executive Suite, 1 King Bed, Non Smoking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Piazza Della Repubblica 20, Porta Nuova, Milan, MI, 20124
  • Piazza della Repubblica
    1 min walk
  • Frangente
    1 min walk
  • Repubblica M3 Tram Stop
    2 min walk
  • Milan (LIN-Linate)
    22 min drive

Room options

Presidential Suite, 1 Bedroom, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Contemporary)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking (Contemporary)

  • Sleeps 2
  • 2 Twin Beds

Grand Room, 1 King Bed, Non Smoking (Deluxe Imperial)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Deluxe Contemporary)

  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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About the area

Milan

Central Station stay.Your stay at this Central Station hotel places you within 2 miles (3 km) of Piazza del Duomo and Cathedral of Milan. Piazza della Repubblica and Indro Montanelli Public Gardens are also within half a mile (1 km).

What's nearby

  • Piazza della Repubblica - 1 min walk
  • Teatro alla Scala - 19 min walk
  • Galleria Vittorio Emanuele II - 4 min drive
  • Piazza del Duomo - 4 min drive
  • Cathedral of Milan - 5 min drive

Getting around

  • Repubblica M3 Tram Stop - 2 min walk
  • Milan (XIK-Centrale Rail Station) - 11 min walk
  • Linate Airport (LIN) - 22 min drive

Restaurants

  • ‪Gelsomina - ‬4 min walk
  • ‪Acanto Restaurant - ‬3 min walk
  • ‪STK Milan - ‬3 min walk
  • ‪Principe Bar - ‬3 min walk
  • ‪Antica Pizzeria da Michele - ‬3 min walk

About this property

The Westin Palace, Milan

5-star luxury hotel near Piazza del Duomo, connected to the convention center
The Westin Palace, Milan offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. The luxury The Westin Palace, Milan also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This 5-star Milan hotel is smoke free.

  • 231 guestrooms or units
  • 12 levels
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1950
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Palace, Milan offers 231 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Milan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 40 per day)
  • Valet parking on site (EUR 60 per day)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends: EUR 37 for adults and EUR 37 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 30-inch TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 37 for adults and EUR 37 for children
  • Self parking fee: EUR 40 per day
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number IT015146A1TN5XKYZH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Milan Westin
Milan Westin Palace
Palace Milan
Palace Westin
Westin Palace Milan Hotel
Westin Milan Palace
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Westin Palace Hotel
Westin Palace Hotel Milan
Westin Palace Milan
The Westin Palace, Milan Hotel Milan
Westin Milan
The Westin Palace, Milan Hotel
The Westin Palace, Milan Milan
The Westin Palace, Milan Hotel Milan

The Westin Palace, Milan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 919 reviews" "
Rating 8 - Good. 260 out of 919 reviews" "
Rating 6 - Okay. 79 out of 919 reviews" "
Rating 4 - Poor. 40 out of 919 reviews" "
Rating 2 - Terrible. 32 out of 919 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Valaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent in every way
Stayed 3 nights in Sep 2024

8/10 Good

Robert

Stayed 4 nights in Sep 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service
The rugs in the hallway are getting old amd smell humid. It need to be remodeled the bath room needs to have ashiwer tub is very uncomfortable to get in and out
Stayed 5 nights in Sep 2024

10/10 Excellent

shoshana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Amal

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area near the central station Good room, clean and accessorized (bathroom a little outdated compared to the rest of the hotel offer) Good service Good gym and decent solarium
Stayed 2 nights in Aug 2024

8/10 Good

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good area, hotel is a little old.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amerjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the Westin
Stayed 3 nights in Aug 2024

10/10 Excellent

Aldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly-recommended
The hotel was good, well-located, and had the best buffet and hotel restaurant I had so far in Italy. The location was convenient because it’s pretty centric to the main city and I enjoyed my stay here a lot.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, couldn’t have gotten better
Stayed 6 nights in Aug 2024

8/10 Good

Dmitri

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Tessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The upgrade was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Raiko

Stayed 2 nights in Jul 2024

2/10 Terrible

Shad Wise and Dawana

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel AC was not working in our rooms on the first floor and we had to sleep in thr heat for 3 nights. They eventually brought me a fan to sleep with and they could not move me because they were totally booked. Also, I had three rooms and house keeping neglected to clean our rooms and we had to go and get towels to shower with. The hotel was outdated with spider webs everywhere and the staff was not very helpful with anything... Really bad experience for the amount of money we paid to stay there!
Stayed 3 nights in Jul 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Ingrid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was that I booked a King size bed, but got to beds pushed together to create a King Size. 😟 the mattress of one would ALWAYS slip. So the bed situation was very POOR. Aside from that, it was exact.
Stayed 11 nights in Jun 2024

10/10 Excellent

Laleh

Liked: Staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

Oluwole

Stayed 6 nights in Jun 2024

10/10 Excellent

Maria

Stayed 3 nights in Jun 2024

4/10 Poor

Simon

Stayed 1 night in Jun 2024

10/10 Excellent

Linford

Stayed 1 night in Jun 2024

10/10 Excellent

Nimish

Stayed 3 nights in Jun 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, staff & service
We stayed at the Westin Palace for 5 nights and we were horrified by the low level of hygiene and cleaninless they have. When we arrived at our room, we found an open intimate gel that they put as complimentary toiletry and I tossed it in the trash can, just to find out that the cleaning service took it out of the trash can and put it as she had replace it with a new one. On the third night we ran out of shower gel and we kindly ask the reception to please send it to our room… We had to wait two days to receive shower gel even though we asked various times. Lastly, one night we ordered some food and drinks to our room, the other morning the cleaning staff left the bottles at the hallway ( i assume for someone at the hotel to pick it up and clean the space), the hallway had the bottles and plates from our room as well other rooms for two nights, and no one cleaned it. This is not a 5 star hotel and definitely should’t be advertised as one. Very dissappinted.
Stayed 5 nights in Jun 2024